Provider profile

Wagner Pest Solutions

4.7 stars from 228 customer reviews · 5830 W Palmaire Ave, Glendale, AZ 85301

  • 4.7 out of 5 stars
  • 228 customer reviews
  • Glendale, Arizona
  • Open 6 days/week
4.7
Rating
228
Reviews
Yes
Claimed
Yes
Website

About this provider in Glendale

Wagner Pest Solutions is your number-one source for professional, innovative, and technically advanced pest control & sanitation services in Glendale and the surrounding areas. Regardless of your specific problem, our certified team will eradicate any pest, rodent, or termite issue in your home, on your property, or…

Pests handledcockroachesbed bugsbug problem
Praised forprofessionalknowledgeablefriendlythorough

Rating breakdown from customer reviews

4.7

228 reviews

5
200
4
10
3
1
2
1
1
16

Customer reviews for Wagner Pest Solutions

GG

Gregory Garbero

4mo ago

Wagner Pest Solutions is different and far superior than others out there. They ask questions, look for and address specific causes instead of just laying down chemicals zombie style. Excellent techs like Domanic delivery top notch customer outcomes. Trust me, I’ve tried the rest. Wagner is best in Phoenix!

CL

Caroline Lanier

5mo ago

I live in an apartment in NPHX and had mandatory spraying/inspecting today. yesterday, i called and the lady on the phone was more than happy to help me to let me know more of an exact time they would be coming by, even calling me back when she didn’t have an answer right away. the man came today and was very kind and answered all of my questions. i hate hate hate pest control because it’s so bad for our health, but the customer service was fabulous!

Provider response

Caroline, we truly appreciate your kind review. It means a lot to know you felt comfortable with the service and our approach. Keeping treatments targeted and safe is always a priority for us. We’re here whenever you need support in the future.<br><br>Best, <br>The Team at Wagner Pest Solutions

TE

Teresa Elijah

5mo ago

I was told by my apartment complex to clean out cabinets, drawers, countertops etc. If not, I would be charged $175 and receive a 10 day lease violation for non compliance. I was told this was a new company and they were exterminating the whole building for roaches. I keep a pretty clean apartment but sometimes when tenants move out, roaches scatter. I spent the whole day doing EVERYTHING I was instructed to do only to see the service person on my camera in and out in exactly 2 minutes!! I have a 2 bedroom 2 bathroom apartment and there is no way he serviced every room. Even if it was just a fog treatment which takes approximately 6 to 10 minutes from what I read. He may have only had time enough to fill out the small piece of paper left on the counter. I guess in fairness I’ll have to wait and see what happens.

Provider response

Teresa, I'm sorry your treatment felt rushed and thank you for bringing this to our attention. We understand situations like this can be frustrating, especially after taking the time to prepare your apartment as instructed. We’d like the opportunity to look into your unit’s service record and clarify exactly what was completed. Please contact our office directly at (623) 466-6752 or email admin@wagnerpest.com. Our team will be happy to address any questions you may have.<br><br>Sincerely,<br>The Team at Wagner Pest Solutions

AC

Arianna Conner

6mo ago

I work for a property management company and one of our properties has had an ongoing issue with pest control. We recently switched to Wagner for weekly service and our tech Dominic is amazing. He's always friendly, on time and knowledgeable about treatment. He is also extremely patient with our resident. I would definitely recommend him.

Provider response

Thank you, Arianna! It means a lot to hear that Dominic’s punctual, knowledgeable, and patient approach has made a difference. We’re grateful you trust Wagner with your weekly pest control and appreciate the recommendation. Our team is always here if you need us.<br><br>Best,<br>The Team at Wagner Pest Solutions

RS

Rae Smith

6mo ago

PAUL IS AMAZING! I have worked in property management for over 6 years, and this is the first time I've had an exceptionally amazing experience with a technician. Paul was very thorough, professional, very communicative and an overall joy to work with. He went above and beyond, his notes on the pest log were clear and concise, he even went into further detail while in the office and provided his opinion and recommendations for future visits. Highly recommend Paul as your technician and hope to see him service our property and route more often.

Provider response

We truly appreciate your review, Rae. It’s wonderful to hear Paul provided a professional and thorough experience. Your recommendation means a lot, and we look forward to maintaining your property and route with the same high standard<br><br>Best, <br>The Team at Wagner Pest Solutions

JM

Jennifer Mendez

6mo ago

Tim our pest control tech at Crystal Pointe still being the best at what he does, great job.

Provider response

Thank you Jennifer!!!

SS

Susana Sanchez

6mo ago

Tim is an AMAZING TECH he always makes sure residents are happy and he actually communicates and answers all our questions. we love him!!! Keep up the GOOD JOB TIM YOU ARE STILL THE BEST IN 2026

Provider response

So glad that you are happy with our service and of course Tim!!! We appreciate the review

PV

Paola V

6mo ago

We’ve worked with Tim from Wagner Pest Control for the past three years, and he’s been consistently reliable and professional. He’s knowledgeable, thorough, and always takes the time to explain what he’s doing and why. We truly appreciate his great service and attention to detail.

DW

Diana Walters

6mo ago

Wagner Pest Solutions has been great Tim is wonderful helped me with a rodent/pack rat problem if I have a problem he takes care of it for me. Tim is very knowledgeable about our pest control needs. Thanks Tim and Wagner Pest Solutions.

Provider response

Thank you so much!!!

VB

Valerie Bailey

6mo ago

Tim is an excellent technician. His customer service is friendly, responsive, and knowledgeable. I highly recommend!

Provider response

Thank you so much!!!! We appreciate your business!!!<br>

KH

kitty hibbs

7mo ago

Cesar is amazing! He never disappoints. Wagner is a great pest company always handles my needs in a reasonable time period. Huge shout out to Julie in the office she is always on top of things.

Provider response

Kitty, thank you for sharing this! It’s great to hear that Cesar continues to deliver the kind of service you can count on and that Wagner Pest Control has been responsive when you need us. We truly appreciate your continued trust and look forward to taking care of you moving forward.<br><br>Best, <br>The Team at Wagner Pest Solutions

GT

Gabino Tirado

7mo ago

Wouldn’t want anyone else taking care of any bug problem! Tim U. Is great always gives the best advice and his recommendations on getting solutions work!

Provider response

Thank you, Gabino. Tim’s effective solutions clearly stood out, and we appreciate you letting us know. We look forward to assisting you with any future needs.<br><br>Best, <br>The Team at Wagner Pest Solutions

JL

Janet Lopez

7mo ago

We love Tim, he’s an amazing tech!! Ty Tim for taking care of our community!

Provider response

Thank you, Janet. Tim’s commitment to your community clearly stood out, and we appreciate you taking the time to acknowledge his efforts. We truly appreciate your support.<br><br>Best, <br>The Team at Wagner Pest Solutions

AP

Alexandria Patterson

7mo ago

Tim is incredible! His communication is always clear, timely, and professional! He makes coordinating services seamless. He’s reliable, and highly appreciated. I will continue using Wagner services!!

Provider response

We appreciate your feedback, Alexandria. Tim’s attention to communication and service is exactly what we aim to deliver. Thank you for trusting us, and we look forward to assisting you again.<br><br>Best, <br>The Team at Wagner Pest Solutions

LP

Louise Perkins

7mo ago

I have monthly service that is performed by Tim Urban He has propped professional and goes out of his way to make sure everything is as it should be into my satisfaction He’s really very customer focused

Provider response

Thank you very much for the kind review!!! We appreciate your business!! We agree.. Tim is GREAT!!!

ND

Noah De La Garza

7mo ago

Great experience with the pest control team. Cesar is always professional, thorough, and took the time to explain everything clearly. Big shout-out to Julie in the office as well—she is very helpful & responsive. Really appreciate the great service from start to finish. Highly recommend using Wagner for any pest needs!

Provider response

Thank you, Noah, for the glowing review. We’re glad Cesar provided professional, thorough service and that Julie was helpful and responsive. We appreciate your recommendation and are always here for any future pest needs. Thanks for choosing Wagner.<br><br>Best, <br>The Team at Wagner Pest Solutions

MG

Maddie Gombis

7mo ago

My husband and I live in Central Phoenix and we've had a roach problem in our apartment complex for a while now. We've seen great improvements in our area after a few visits from Wagner. The guys who have responded to our requests for services have been so thorough and helpful, and I appreciated that they educated me and my husband about what to look for, what to avoid, and what to change to help resolve the issue. Huge thank you for the excellent service and expertise!

Provider response

Thank you so much for the kind review, Maddie. We’re thrilled to hear our team has made a noticeable difference and that our technicians were thorough and helpful. Educating customers is important to us, so we’re glad the tips were useful for you and your husband. Please contact us anytime if you need further assistance.<br><br>Best, <br>The Team at Wagner Pest Solutions

SG

Sarah Gray

9mo ago

Living at Granite Bay Apts for years, Wagners pest solutions is the best pest control they've ever hired. Very impressed w the work. Thank you all!

Provider response

Thanks so much, Sarah! It’s great to hear you’re happy with our service at Granite Bay Apartments. Your kind words encourage us to keep providing reliable pest solutions, and we’re always here to help.<br><br>Best, <br>The Team at Wagner Pest Solutions

AL

Amanda Locke

9mo ago

Wagner’s techs take great care of all our pest control needs at the property I manage , but I want to give a special shout out to Tomas for always providing top notch customer service and meeting the needs of any request that I have. Thank you Tomas and thank you Wagner Pest Solutions! Much appreciated.

Provider response

Thank you so much, Amanda, for your fantastic review! We're delighted to hear that our team has consistently met your pest control needs and provided you with excellent customer service. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. We look forward to continuing to support you and your property management!<br><br>Best, <br>The Team at Wagner Pest Solutions

TJ

Thai Johnson

10mo ago

Giovanni was very good!! I left a 5$ tip on the table and a note asking him to spray in one cabinet which I cleared and asked him to spray the bathroom. But he left the tip and a kind note saying he doesn’t need money to do a good job and that he also sprayed every room in our apartment! Wow!! We were so impressed. Thank you Giovanni!

Provider response

Thank you for your kind review, Thai! We appreciate your feedback about Giovanni’s outstanding service. It’s rewarding to know his efforts made a positive difference. Thank you for trusting us — we value your continued support.<br><br>Best, <br>The Team at Wagner Pest Solutions

IV

Ivette Valera

1y ago

Impossible to contact these people, called on Tuesday afternoon and the automatic recording says I am calling out of business hours, scammers

Provider response

Please try again. We are open 8:30-5:30 Mon through Friday. <br>Closed noon -1 for lunch. <br>Sorry you missed us. Far from scammers.

JC

Joshua Cardenas

5y ago

I had to pay through my apartment called spring meadows and they only fogged the apartment. They didn’t spray or anything. I wish I could’ve explained that I would’ve wanted the unit to be sprayed and not just fogged. Price isn’t worth it.

Provider response

Joshua<br>I am sorry that you had a bad experience. I hope that you contacted my office to get this rectified. If not, please reach out to my service supervisor. He can help you. Our number is 623-466-6752.<br>Thank you

SI

Scandy Italian Ice

6y ago

My son answers the door I'm in the other room and this dude leaves because of sheer laziness. He doesn't even ask if an adult is present. Scapegoats a less than 5 minute spray just tells my son he came to spray and walks away. Writes in notes a minor was present. This guy do this to everyone who has kids or what? How old is this worker?

Provider response

Thank you for your review.. I am sorry that you had a bad experience. We normally will not treat an apartment where only a minor is present. My technicians are trained to ask that question. Please call my office and ask for Tom. We would like to know where you live so that we can figure out who the tech was and make sure that he understands the best way to help you. 623-466-6752

AC

Andrew Clark

6y ago

Our apartment complex forced us to go through this company when we had a problem with bed bugs. They would never speak to us on the phone or even give us basic information on what we should do about the bugs and preparing for treatment even though we were the ones paying them! And it was all a complete waste of money anyways because now the bed bugs are back. Oh and it took them 4 tries to even take the dust cover off all the furniture so that would probably explain why the bugs came back. This company is completely incompetent, we paid "professionals" money for the bugs to be gone, and they aren't gone it's that simple. The PCP's sent to us were different every time so they had no new information for us and would spend about 10 min in the apartment before they left. Do NOT hire this company for bed bugs, they are completely incompetent for the job.

Provider response

Mr. Clark I am sorry that you had a bad experience with our company. You are correct, we normally do correspond directly with the apartment complex office not the resident. This helps to stop here say. We would like to help you. Depending on the service provided we offer a 90 day warranty. We want to make this right. Please call my office and ask for Tom Mitchell, he is my service supervisor and will help. Thank you for letting us know!!!

SW

Scott Weber

7y ago

This company has been treating my apartment for the last few weeks, and absolutely nothing is getting done. There are still roaches all over the place, and even though they have sprayed the entire building and the apartments within, there are still a ridiculous amount of roaches running around. Either this company uses substandard products, or they’re not using them properly. Either way, they’re not doing their job right, and this is very upsetting being forced to live in what I consider to be unsanitary conditions.

Provider response

Mr. Weber...we are sorry that you feel that you had a bad experience with our company. Typically after a treatment like we performed it is normal for you to see more activity for the first two weeks. This is how the products work. Now, Im assuming that you prepared properly for the treatment and you are not providing conducive conditions. We normally recommend a follow up treatment two weeks later. Because I do not know who you are or where you live, it is difficult for me to pin down what is going on. Please feel free to call us and ask for Tom our service supervisor. We want to help you, and of course would like an opportunity to make your 1 star review a 5 star. We also would not deal directly with you to schedule. Everything will need to go through your manager, but Im sure we can work this out. Obviously the level of our service is very important to us. We want you to be happy. Please reach out.Thank You

L

Lindsay

7y ago

The worst experience I've ever had with a company. They dont show up for my appointment twice in a row. The 3rd attempt they give me a window between 9a-3p. I called to confirm the day prior because they dont confirm appointments themselves. I wait all day and guess who doesnt show again!!! 3 attempts. Also, the girl that works the front desk needs an attitude adjustment and is dumber than dog poo

Provider response

Thank you for your review and for speaking to me about the issues we had. Hopefully you are pleased with the results of our conversation. Please feel free to reach out to me directly anytime.

RV

Rachael Vanwyck

7y ago

My apt use them as their vendor and let me tell you they SUCK I HAVE HAD TREATMENTS FOE BED BUGS SINCE LAST AUG.2018 IT IS NOW THE END OF APRIL OF 2019 AND MY KIDS have scares from the bites the supervisor TOM says he cares but he don't I informed him of the situation I'm hope he would actually fix it but nope haven't heard from him since march21,2019 we have lost everything do to the lack of their concern for my children and family. And to top it off they DON'T PROPERLY TREAT BED BUGS when it comes to apt I have watch them walk into a unit be there maybe 20 min leave withWIT examine any other units before treating WOILDNT RECOMMEND THEM TO NO ONE

Provider response

Sorry that you feel that you had a bad experience with our company, however, there is more to this story. Good luck in the future.

PP

Phillip Pry

7y ago

One of there employees stole my fiances ring. My apartment complex gave them access while we were at work. Came home and it was gone. Filed a police report. Called owner of company. And never received the ring back. I would also be missing beer out of my fridge each time they were over. They are a good company they just dont care if there employees steal. Which in my eyes if you cant trust them find someone else

Provider response

This concerns me because I never received your call. I am very involved with my company.<br>We background all of our employees and would cooperate with police 100%.<br>I would be happy to discuss this with you. Ask for Bob Wagner. I did notice that you reviewed another pest control company with the same exact review. Are you sure you have the correct company?

KM

Kai Morningstar

9y ago

Customer service is terrible, they show up hours late or don't show up at all on the day they scheduled. They don't call or return your calls and are not through in their bug treatments. Don't use their services, unless you like having your time wasted.

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