About this provider in Gilbert
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our Orkin Pros at 75 W Baseline Rd Ste 32 provide customized pest and termite control across Gilbert, AZ and nearby areas like Dobson Ranch, Cas
Rating breakdown from customer reviews
4.8
1,610 reviews
Customer reviews for Orkin
Brittany Johnson
0 out of 0 stars. Apparently I signed up for a $99 semi-monthly service. Got a call that I was past due. I explained to Orkin (Denise) that I never signed up for anything. That I only agreed to the initial service. Denise told me she would send me the agreement but that if I didn’t pay it would go to collections. I received the agreement I apparently signed and low and behold it’s not even my signature. I called Orkin back to get an explanation and get transferred to a manager by the name o
Provider response
We're disappointed to hear about your experience with Orkin. Please contact us at (480) 530-4790 to discuss this further.
Tanner Allen
My experience was terrible. Would NOT recommend. Apparently they’re scared of doing their job, had a “tech” come to my house, told him the issues and neither issue was taken care of. Also he left without saying a word to me, so yeah if you have any type of rodent problem.. DO NOT call orkin. I also tried calling the company to figure out what was going on, and I can only leave a message. This is the second time I’ve called the company and had to leave a voicemail, the first time no one ever reac
Provider response
We appreciate you taking the time to bring this to our attention. We are sorry to hear about your experience with our services, and we sincerely apologize for any inconvenience this has caused you. We understand that you spoke with the manager, and we hope that he was able to address your concerns a
Heather Lapierre
I was about to be a new customer. The lady on the phone lied to me about there being no contract. She said there is a service agreement that is allowed to be cancelled with 30 days which sounded ok. The tech shows up and immediately tries to get me to sign something. I start reading it and it says it's a 12 month contract! The lady on the phone lied, and they refused to honor what they told me. I specifically asked if there was a contract, and the lady on the phone said no! Then they tried to of
Provider response
Hi Heather, We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain. If you’re open to discussing your experience further, please call us at 480-969-9127. We’d greatly apprecia
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Treatment and cost guides before you call
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