Provider profile

Palisade Pest Control

5 stars from 761 customer reviews · 4825 University Square # 5, Huntsville, AL 35816

  • 5 out of 5 stars
  • 761 customer reviews
  • Huntsville, Alabama
  • Open 6 days/week
5
Rating
761
Reviews
Yes
Claimed
Yes
Website

About this provider in Huntsville

Palisade Pest Control is Huntsville’s trusted local expert for safe, effective pest management. We specialize in residential and commercial pest control services, including treatments for ants, spiders, roaches, mosquitoes, rodents, termites, and more. Our licensed technicians use eco-friendly, science-backed…

Pests handledmosquitoesinsect situationants
Methodstermite controlgranulars

Rating breakdown from customer reviews

5

761 reviews

5
752
4
1
3
0
2
0
1
8

Customer reviews for Palisade Pest Control

SM

Stephanie Miller

4mo ago

I appreciate that Anna gave me heads up when she was headed to my house since my son works 3rd shift and sleeps during the day.

VM

Vickie Martin

4mo ago

Ashley was very friendly and took time to speak to us about what she found.

O

OhTheRetrospect

4mo ago

Tyler gave us Exceptional service and was very nice and presented himself well.

JC

Jamie Carter

4mo ago

Fred has serviced our house a few times and he’s always very professional and respectful. He always takes care of all our pest control needs.

MW

monique watson

4mo ago

Anna is soo nice and she does an amazing. I enjoy her visits! 10/10 for palisade!

MR

Malium Rooks

4mo ago

Professional service

TD

Terryland Dawson

4mo ago

Anna, was very knowledgeable and courteous. She answered all of my questions and concerns.

SM

Stephanie Madison

4mo ago

Tyler was friendly and knowledgeable, very happy to be doing business together

ME

Melody Elizabeth

4mo ago

Anna is absolutely wonderful! She always goes above and beyond when it comes to any concerns or questions my family and I have and 10/10 would recommend to do your pest control! Thank you Miss Anna for always going the extra mile! We all appreciate you !

Provider response

Thanks so much for the 5-star review! We really appreciate your support!<br>

MC

Michael Crutcher

4mo ago

Palaside is a great company im always satisfied with there services the worker's are always pleasant wen they come out to services the property , I never see any bugs after service is done , I left Cooks Pest Control to swap over to you guys and I glad I did and Anna is such a sweetheart wen she comes to service the property, I recommend anyone with Pest control services to switch to palaside.

Provider response

Thank you Michael! We’re thrilled to hear that you’ve been satisfied with our services!

DC

Dustin Christman

4mo ago

Anna did great work. I would recommend her.

Provider response

Dustin, thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

JB

John Burdett

4mo ago

The tech was very informative before& after , explained service’s & showed me scheduling when they would be back, this company gave me more for my money, than other company offered , Thank You TH for your service & I recommend Palisades Pest Control Tyler Hall for Great Service!

Provider response

John, thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!<br>

RJ

Ryan Jordan

4mo ago

Anna is polite, professional, communicates well and is knowledgeable of her job. Takes great care of our property.

KC

Karen Childers

4mo ago

Jesse did a great job.

Provider response

Thank you for your 5-star rating and great feedback!

EB

Emma Brown

4mo ago

Fred is the best! Very thorough and respectful. Doesn't make you feel uncomfortable.

Provider response

Thank you for your great feedback, Emma! We appreciate your support!

WJ

wendy jones

4mo ago

Anna is amazing so professional and always listens to my concerns. Give her 10 stars.

RB

Robyn Buford

4mo ago

Anna did a great job. Just with the season I assume it is hard for you to get a handle on the insect situation

DB

Daniel Bradford

5mo ago

I would give zero stars if possible. This company charges a monthly fee at almost $100, but only shows up quarterly. In the initial visit, they make it seem as if it's monthly visits, tho. Plus, I just found out, they have an annual fee to go along with the monthly fee for their termite inspections. They spun it like there was no monthly fee if you chose the annual fee. It was my fault for not paying close enough attention to the billing, but they charge a monthly fee along with their "annual" fee. I would pay over $1600 dollars for their services for the year if I didn't decide to cancel. And on that, they make it impossible to cancel your account. In fact, while trying to cancel my policy, they threatened to send me to collections if I didn't pay their annual renewal and monthly fee. Do not use this company. Find a local, small business guy trying to feed his family. This company is a farse

Provider response

We’re sorry to hear about your frustration and appreciate you sharing your feedback. I think there may be some confusion regarding the payment structure with your services and we're happy to discuss this further with you. Please call our office at 256-279-5440 or email us directly at CustomerCare@PalisadePest.com

JF

Jacki FAKHRAHMAD

7mo ago

Apparently this company thinks that it's okay to ambush potential customers in their own yard. And then after being told to cancel, they conveniently "only have documented communication" from one date when they received the first one star review. Then send a balance to collections to send a collection agency after you. Then tell you to talk to the collection agency because it's already sent there. No ma'am. I didn't do anything wrong. I canceled because of dissatisfaction. They say they sent messages. I did not receive any. My last communication was when I cancelled in which case they said it would be cancelled. I left a bad review because of how terrible this company is, and then I get a collection email today. This review will likely be deleted by then or something crazy. Do no do business with these people. They have no integrity and their services don't actually work. Which is why I canceled after the first service. My advice is to also have your attorney on standby to review the collection. She said she would get her supervisor to do more research and call me back. I'm not interested in excuses or lies. I want them to recend their collection they sent off, and not harass me. Which is the only acceptable outcome.

Provider response

We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the experience we want anyone to have. We are more than willing to review the situation internally and would like the opportunity to look into this further. Please contact us directly at 256-279-5440 or email us at CustomerCare@PalisadePest.com.

HS

Holly Seaton

10mo ago

Tyler was awesome.

Provider response

Hi Holly, Thank you so much for your kind works about our technician! We're thrilled to hear you had a great experience. We did notice the 1-star rating and if there were any issues, we'd love to discuss and resolve this with you. Please give us a call at 256-279-5440 or email us directly at CustomerCare@Palisadepest.com. Thanks!

WH

William Hatfield

1y ago

Did not see employee spray the house 6ft up and 6ft out. Also the sales rep said that they would treat the whole yard with granulars for pest and ants. Did not do what I was told by the sales rep. Also said mosquitoes buckets would be placed through out the yard only got two.😐

Provider response

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Please give our office a call at 918-631-7865.<br>

PB

Peggy Beasley

1y ago

Your guy showed up at my door wanting us to use your company. I told him I used Cooks. He kept talking and I told him we used Cooks a 2nd time. He verbally insulted me and I told him to get off my property. Very poor representation of your company.

Provider response

Hi Peggy,<br>We sincerely apologize for the negative experience with our representative. If you have any other concerns, please don't hesitate to reach out to us. 256-279-5440.

JA

James Addison

1y ago

I did not use.. just noticed my neighbor..he was spraying around windows and garage doors.. raining to beat 60.. don't see how its not being washed off😆

Provider response

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Please give our office a call at 256-279-5440.

T

T

1y ago

The techs are fine but the service (company is horrible .the problem is they guaranteed results and seen any of this! I didn’t have an infestation problem just did not want these insects in my house! And when I tried to cancel the service they hit my account with a $250 dollar fee. beware of this company there have been other home owners in my neighborhood who canceled them and I have been told there will be more. Consumers should never have to pay for something that does not work!

Provider response

Thank you for bringing this to our attention. We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback, as it helps us improve. Please contract us directly at 256-279-5440 or email us at CustomerCare@palisadepest.com we would love to resolve this and restore your confidence in our services.

BS

Bonnie Shrum

1y ago

I really wanted to leave a good review, especially with seeing all of the reviews. But the salesman, Chad, made the prices out to be what they were not. So imagine my surprise when my husband and I had unexpected charges coming out of our account. Then he also told us that the termite control was included in our start up fee and monthly fee. This was not the case and I was rather shocked when they came out to do the termite control and I heard it was another fee included. The issue is not the money for us; it was the sales pitch that was not true. I feel like he was just trying to make a sale so we said yes. Not a happy customer.

Provider response

Hi Bonnie, We sincerely apologize for the negative experience you had.<br>Please know that we take your feedback seriously and are committed to making things right. Please give our office a call at 256-279-5440.

ZR

Zac Rock

1y ago

A woman came to our house and rang the doorbell/knocked cold calling us. I could not come to the door at the moment and she tried opening the door. Unacceptable. I don’t mind someone trying to make a living but this crossed the line completely. Lock your doors.

Provider response

Thank you for bringing this to our attention. We understand your concern and truly appreciate you taking the time to share your experience.<br><br>Our intention is never to make anyone feel uncomfortable, and we’ll be reviewing this situation with our team to ensure our outreach remains respectful and professional at all times. Our office number is 256-279-5440.<br><br>If you'd like to discuss this further, feel free to reach out — we’re always open to feedback and committed to maintaining positive community interactions.

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