Palisade Pest Control
Verified4825 University Square # 5, Huntsville, AL 35816
Open 6 days/week
About Palisade Pest Control
Palisade Pest Control is Huntsville’s trusted local expert for safe, effective pest management. We specialize in residential and commercial pest control services, including treatments for ants, spiders, roaches, mosquitoes, rodents, termites, and more. Our licensed technicians use eco-friendly, science-backed solutions to protect your property year-round. Whether you need one-time service or a recurring pest prevention plan, Palisade Pest Control delivers fast response times, fair pricing, and lasting results. Call today for a free inspection and experience the peace of mind that comes with a pest-free home or business.
Rating Breakdown
5
★★★★★761 reviews
Customer Reviews (30)
I appreciate that Anna gave me heads up when she was headed to my house since my son works 3rd shift and sleeps during the day.
Ashley was very friendly and took time to speak to us about what she found.
Tyler gave us Exceptional service and was very nice and presented himself well.
Fred has serviced our house a few times and he’s always very professional and respectful. He always takes care of all our pest control needs.
Anna is soo nice and she does an amazing. I enjoy her visits! 10/10 for palisade!
Professional service
Anna, was very knowledgeable and courteous. She answered all of my questions and concerns.
Tyler was friendly and knowledgeable, very happy to be doing business together
Anna is absolutely wonderful! She always goes above and beyond when it comes to any concerns or questions my family and I have and 10/10 would recommend to do your pest control! Thank you Miss Anna for always going the extra mile! We all appreciate you !
Response from Palisade Pest Control
Thanks so much for the 5-star review! We really appreciate your support!<br>
Palaside is a great company im always satisfied with there services the worker's are always pleasant wen they come out to services the property , I never see any bugs after service is done , I left Cooks Pest Control to swap over to you guys and I glad I did and Anna is such a sweetheart wen she comes to service the property, I recommend anyone with Pest control services to switch to palaside.
Response from Palisade Pest Control
Thank you Michael! We’re thrilled to hear that you’ve been satisfied with our services!
Anna did great work. I would recommend her.
Response from Palisade Pest Control
Dustin, thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!
The tech was very informative before& after , explained service’s & showed me scheduling when they would be back, this company gave me more for my money, than other company offered , Thank You TH for your service & I recommend Palisades Pest Control Tyler Hall for Great Service!
Response from Palisade Pest Control
John, thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!<br>
Anna is polite, professional, communicates well and is knowledgeable of her job. Takes great care of our property.
Jesse did a great job.
Response from Palisade Pest Control
Thank you for your 5-star rating and great feedback!
Fred is the best! Very thorough and respectful. Doesn't make you feel uncomfortable.
Response from Palisade Pest Control
Thank you for your great feedback, Emma! We appreciate your support!
Anna is amazing so professional and always listens to my concerns. Give her 10 stars.
Anna did a great job. Just with the season I assume it is hard for you to get a handle on the insect situation
Response from Palisade Pest Control
Thank you for your review! We’re happy to hear some parts of your experience went well, but we’re sorry to hear it didn’t fully meet expectations. Your feedback is important to us, and we’d love the chance to improve your experience. Please contact us directly so we can help make this right. You can email us at CustomerCare@PalisadePest.com.
I would give zero stars if possible. This company charges a monthly fee at almost $100, but only shows up quarterly. In the initial visit, they make it seem as if it's monthly visits, tho. Plus, I just found out, they have an annual fee to go along with the monthly fee for their termite inspections. They spun it like there was no monthly fee if you chose the annual fee. It was my fault for not paying close enough attention to the billing, but they charge a monthly fee along with their "annual" fee. I would pay over $1600 dollars for their services for the year if I didn't decide to cancel. And on that, they make it impossible to cancel your account. In fact, while trying to cancel my policy, they threatened to send me to collections if I didn't pay their annual renewal and monthly fee. Do not use this company. Find a local, small business guy trying to feed his family. This company is a farse
Response from Palisade Pest Control
We’re sorry to hear about your frustration and appreciate you sharing your feedback. I think there may be some confusion regarding the payment structure with your services and we're happy to discuss this further with you. Please call our office at 256-279-5440 or email us directly at CustomerCare@PalisadePest.com
Apparently this company thinks that it's okay to ambush potential customers in their own yard. And then after being told to cancel, they conveniently "only have documented communication" from one date when they received the first one star review. Then send a balance to collections to send a collection agency after you. Then tell you to talk to the collection agency because it's already sent there. No ma'am. I didn't do anything wrong. I canceled because of dissatisfaction. They say they sent messages. I did not receive any. My last communication was when I cancelled in which case they said it would be cancelled. I left a bad review because of how terrible this company is, and then I get a collection email today. This review will likely be deleted by then or something crazy. Do no do business with these people. They have no integrity and their services don't actually work. Which is why I canceled after the first service. My advice is to also have your attorney on standby to review the collection. She said she would get her supervisor to do more research and call me back. I'm not interested in excuses or lies. I want them to recend their collection they sent off, and not harass me. Which is the only acceptable outcome.
Response from Palisade Pest Control
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the experience we want anyone to have. We are more than willing to review the situation internally and would like the opportunity to look into this further. Please contact us directly at 256-279-5440 or email us at CustomerCare@PalisadePest.com.
Tyler was awesome.
Response from Palisade Pest Control
Hi Holly, Thank you so much for your kind works about our technician! We're thrilled to hear you had a great experience. We did notice the 1-star rating and if there were any issues, we'd love to discuss and resolve this with you. Please give us a call at 256-279-5440 or email us directly at CustomerCare@Palisadepest.com. Thanks!
Did not see employee spray the house 6ft up and 6ft out. Also the sales rep said that they would treat the whole yard with granulars for pest and ants. Did not do what I was told by the sales rep. Also said mosquitoes buckets would be placed through out the yard only got two.😐
Response from Palisade Pest Control
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Please give our office a call at 918-631-7865.<br>
Your guy showed up at my door wanting us to use your company. I told him I used Cooks. He kept talking and I told him we used Cooks a 2nd time. He verbally insulted me and I told him to get off my property. Very poor representation of your company.
Response from Palisade Pest Control
Hi Peggy,<br>We sincerely apologize for the negative experience with our representative. If you have any other concerns, please don't hesitate to reach out to us. 256-279-5440.
I did not use.. just noticed my neighbor..he was spraying around windows and garage doors.. raining to beat 60.. don't see how its not being washed off😆
Response from Palisade Pest Control
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Please give our office a call at 256-279-5440.
The techs are fine but the service (company is horrible .the problem is they guaranteed results and seen any of this! I didn’t have an infestation problem just did not want these insects in my house! And when I tried to cancel the service they hit my account with a $250 dollar fee. beware of this company there have been other home owners in my neighborhood who canceled them and I have been told there will be more. Consumers should never have to pay for something that does not work!
Response from Palisade Pest Control
Thank you for bringing this to our attention. We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback, as it helps us improve. Please contract us directly at 256-279-5440 or email us at CustomerCare@palisadepest.com we would love to resolve this and restore your confidence in our services.
I really wanted to leave a good review, especially with seeing all of the reviews. But the salesman, Chad, made the prices out to be what they were not. So imagine my surprise when my husband and I had unexpected charges coming out of our account. Then he also told us that the termite control was included in our start up fee and monthly fee. This was not the case and I was rather shocked when they came out to do the termite control and I heard it was another fee included. The issue is not the money for us; it was the sales pitch that was not true. I feel like he was just trying to make a sale so we said yes. Not a happy customer.
Response from Palisade Pest Control
Hi Bonnie, We sincerely apologize for the negative experience you had.<br>Please know that we take your feedback seriously and are committed to making things right. Please give our office a call at 256-279-5440.
A woman came to our house and rang the doorbell/knocked cold calling us. I could not come to the door at the moment and she tried opening the door. Unacceptable. I don’t mind someone trying to make a living but this crossed the line completely. Lock your doors.
Response from Palisade Pest Control
Thank you for bringing this to our attention. We understand your concern and truly appreciate you taking the time to share your experience.<br><br>Our intention is never to make anyone feel uncomfortable, and we’ll be reviewing this situation with our team to ensure our outreach remains respectful and professional at all times. Our office number is 256-279-5440.<br><br>If you'd like to discuss this further, feel free to reach out — we’re always open to feedback and committed to maintaining positive community interactions.
Contact Information
Phone
+1256-279-5440Address
4825 University Square # 5, Huntsville, AL 35816
Website
palisadepest.comHours
Services
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