About this provider in Fife
Aptive Pest Control in Fife, WA provides trusted residential pest control services tailored to homes throughout Pierce County. Our local Fife team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to fit your home’s needs. We’re committed to…
Rating breakdown from customer reviews
4.6
7,666 reviews
Customer reviews for Aptive Pest Control
Sam Kuhuski
Very professional and courteous! Did a great inspection treat everything and was very thorough.
Creighton Butler
I’ve now been with Aptive for about a year and a half. I have yet to see a living insect in or around my home since April of 25. Still a 10/10 for me. Tim was top notch!
Provider response
Hi Creighton, <br><br>We’re thrilled to hear that you’ve had such a positive experience with Aptive over the past year! It’s wonderful to know that your home has remained protected and that Tim’s professionalism and attention to detail stood out. At Aptive, we take pride in providing consistent, effective service and ensuring our customers feel confident and cared for.<br><br>Thank you for choosing Aptive and for sharing your feedback, it truly means a lot to our team, and we’ll be sure to pass along your kind words to Tim!<br><br>-Jasmine
T. Thea
Great communication with Spencer before and after the treatment. Definitely recommend Aptive.
Provider response
Hi there, <br><br>Spencer’s communication clearly made a difference, and we’re glad he kept you informed both before and after your service. That kind of follow-through is exactly what we want every Aptive experience to include.<br><br>Thank you for trusting Aptive with your home and for recommending us to others. We truly appreciate your support and are happy to keep your pest control needs handled!<br><br>-Jasmine, Aptive Care Team
jjdubs W
They ask what you need and then do everything to take care of it.
Provider response
Hi there, <br><br>Being heard is such an important part of great service, and we’re glad our service professionals take the time to understand exactly what your home needs before getting to work.<br><br>Thank you for choosing Aptive and trusting us to follow through. We’re happy to make sure your concerns are heard, addressed, and handled with care!<br><br>-Jasmine, Aptive Care Team
Pete Brady
It'll be great to not have my spiders All over there the house. We'll see how it works out. The technician was very effective and very friendly. Thank you.
Provider response
Hi Pete, <br><br>Thank you for sharing your feedback! We understand how frustrating spiders around the house can be, and we’re glad to hear you’re giving Aptive a try. Our team takes pride in making sure every treatment is handled thoroughly and effectively.<br><br>We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need or any questions along the way, you can rest easy knowing we’ve got this handled.<br><br>-Jasmine
Christopher Penrod
Extremely pushy salesman that ride around in your neighborhood past 8:30 pm. I also have a no soliciting sign, and I pointed that out to him, and he said he didn’t care because he was unable to see it
Provider response
Thank you for bringing this interaction to our attention, Christopher. We expect representatives visiting homes to conduct themselves respectfully, and we’d like to make sure local leadership can review the concerns you’ve raised about the timing of the visit, the posted signage, and the conversation that followed.<br><br>Please email socialmedia@goaptive.com with your address, the approximate date and time of the visit, and any details that may help identify the representative. We appreciate the opportunity to look into this further and hope to hear from you soon!<br><br>-Alexis, Aptive Care Team
Lina Ouk
Our technician Jason did an amazing job! He went above and beyond with the services he provided. Very fast and efficient!
Provider response
We’re glad your service has been going smoothly and delivering the experience you were hoping for, Lina Ouk! From taking care with the treatment to keeping you informed along the way, our local experts work to make each service feel thorough and dependable. Thank you for trusting Aptive to handle your pest control needs!<br><br>-Alexis, Aptive Care Team
Traci Bolen (TraciB)
The customer service was amazing. They asked me about my concerns, explained what they were going to do. I felt so relieved after they left. It was a really great experience for such an upsetting situation.
Provider response
Hi Traci,<br><br>Thank you for sharing your experience! We’re so glad to hear that our customer service team was able to address your concerns and provide clear explanations. Knowing that you felt relieved after the visit means a lot to us, as we aim to make even stressful situations more manageable for our customers.<br><br>We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.<br><br>-Jasmine
Eric E.
Dakota did the most thorough job ever provided by Aptive. Very professional and time conscious. Could not be more impressed!
Provider response
Hi Eric,<br><br>Thank you for your kind review! We are so thrilled to hear that Jacob provided a thorough and professional treatment. We appreciate your support and look forward to servicing you again!<br><br>We truly appreciate your feedback and are grateful to have you as a part of the Aptive neighborhood.<br><br>-Jasmine
Michael Szymonik
The technician is always professional and courteous. Very informative and take care of My concerns
Provider response
We appreciate you recognizing the care our local experts put into your service, Michael Szymonik. Listening to your requests, keeping you informed, and paying close attention to the areas that need it most are all part of providing a thorough visit. Thank you for trusting Aptive to take care of your home's pest control needs!<br><br>-Alexis, Aptive Care Team
Ana Lima
STOP SOLICITING AT 9PM
Provider response
We appreciate you bringing this to our attention, Ana. We expect every member of our sales team to respect homeowners and operate within reasonable hours, and it's disheartening to learn you had this experience. Please email socialmedia@goaptive.com with your address, the approximate date of the visit, and any details that may help identify the representative. We appreciate the opportunity to look into this further!<br><br>-Alexis, Aptive Care Team
Joe Arena
A great experience with Anthony! At every experience he answers all my questions and concerns. Thanks Anthony!
Provider response
Hi Joe, <br><br>Thanks so much for sharing this, we really appreciate it. It’s great to hear Tim consistently delivers a great experience and takes the time to answer all your questions and concerns.<br><br>At Aptive, we’re proud to have service professionals like Tim who make sure you feel informed, supported, and confident every step of the way, that’s how we show we’ve got it handled for our customers. We truly appreciate you choosing Aptive and trusting us with your home.<br><br>-Jasmine
Gabrielle Cook
Amazing friendly customer service always with wonderful knowledge and guidance about current pest issues ranging from wasps to ants.
Provider response
We’re so glad your service went smoothly and left you feeling confident in the care your home received, Gabrielle Cook! Our team takes pride in being thorough, dependable, and keeping you informed throughout each visit, so it’s great to know that came through in your experience. Thank you for trusting Aptive to handle your pest control needs!<br><br>-Alexis, Aptive Care Team
Frank Thompson
Very efficient great people to work with. Thank you all
Provider response
It's absolutely wonderful to know that our service met your expectations, Frank Thompson! Our team aims to provide thorough, dependable care each time we're at your home, and we truly appreciate the opportunity to handle your pest control needs. Thank you for being the best part of Aptive!<br><br>-Alexis, Aptive Care Team
Janet Archibald
Did a wonderful job. Not only did the exterminator treat the homes exterior he treated the shed for rodents and spiders and treated and removed a hornets nest the size of a basketball that was hiding in one of the bushes. Very pleasant and professional job. Very accommodating and look forward to future Visits and great relief the bugs will be gone!
Linda Hinde
I have to assume they are taking care of my home bug/pests as I dont see them or any evidence of such. All the techs are very kind and helpful explaining what they do and are willing to do.
Provider response
Thank you for taking the time to share your experience, Linda Hinde! We’re glad our team’s professionalism and approach to your service stood out. Each treatment is designed to be effective, clear, and respectful of your home, and it’s great to know that came through. We appreciate your trust in Aptive and the opportunity to protect your home from unwanted pests!<br><br>-Alexis, Aptive Care Team
James McGlynn
Jason did a fantastic job on my property. He made sure to address every concern and did a very thorough job. I really appreciate him taking his time and doing everything right.
Laurie Webster
Evan did a good job and spent the time on site treating everything. He explained what he was doing. Great tech work! Thank you!
Provider response
Hi Laurie, <br><br>Thank you for your wonderful review! We're thrilled to hear Evan provided such a great experience. It's wonderful to know he took the time to thoroughly treat your property, explained the service every step of the way, and delivered the level of care you were looking for. We'll be sure to share your kind words with Evan. Thank you for trusting Aptive to help protect your home. We look forward to continuing to provide you with exceptional service.<br><br>-Jasmine, Aptive Care Team
Daniel Rutherford
Does a great job every time.
Provider response
Hi Daniel, <br><br>We’re so glad to hear that your service professional consistently does a great job! At Aptive, we take pride in providing reliable, thorough, and effective pest control for every visit. Thank you for being part of the Aptive neighborhood and for trusting us to protect your home!<br><br>-Jasmine
Nathan Hartfield
Workers are great will experience and nice company is hiring the right people. Thank you. keep up the good work
Provider response
We’re beyond pleased that your treatment went well and met your expectations, Nathan Hartfield! Every member of our team strives to provide effective pest control along with thoughtful communication and respectful service. Knowing that this approach made a difference really reinforces why we do what we do. Thank you for being part of Aptive and for your continued trust in our team to handle your pest concerns with the care you deserve!<br><br>-Alexis
DEBORAH LUNDBERG
I had a great experience with Dillon who both came and inspected the yard from and back, and he did the actual work in spraying and sweeping the pests. Dillon also explained the contract and how the work was done. I was very happy with the entire experience.
Provider response
Hi Deborah,<br><br>Thank you for sharing your experience! We’re thrilled Dillon made such a positive impression from start to finish, taking the time to inspect your entire yard, thoroughly complete the treatment, and clearly explain both the service and agreement. Making sure you feel informed and confident in your Aptive service is exactly what we strive for. We’ll be sure to share your kind words with Dillon!<br><br>-Jasmine, Aptive Care Team
Kathy W
Hello, I would like to formally request the cancellation of our pest control service. I am extremely dissatisfied with the service because the ant problem in our home has never been properly resolved. Several different technicians have come to treat the problem. After the first treatment, we noticed fewer ants for a day or two, but shortly afterward, they came back in large numbers, and the problem seemed even worse than before. I contacted your company again, and another technician came out, but only a very small amount of treatment was applied. I was told that I needed to give the treatment some time to work. We did give it time, but unfortunately, there has been no meaningful improvement. There are still large numbers of ants around our kitchen and patio. This is especially concerning because we use the kitchen every day. For example, we can put a cutting board on the kitchen counter, prepare food, add oil and sauces, and turn around for just a few minutes. When we come back to the cutting board, there can already be four or five ants crawling on it. This is completely unacceptable for a kitchen. At this point, we had no choice but to purchase our own pest control products online and treat the problem ourselves every day, sometimes once or twice a day. Only after we started doing this consistently did we finally see some improvement inside the kitchen. However, there are still a large number of ants around the patio and outside of the house. I am paying a monthly fee for professional pest control, yet we are still having to purchase our own products and handle the problem ourselves. This makes me feel that the service we are paying for is simply not providing the results we were promised. When I originally signed the contract, I was told that there would be a $500 cancellation fee if I canceled within the first year. However, I do not believe it is reasonable to charge a cancellation fee when the service has not effectively resolved the pest problem. I also expected the service to address other pests, including spiders, but those problems have not been effectively resolved either. Therefore, I am formally requesting that my service be canceled and that the $500 early cancellation fee be waived. We have given your company multiple opportunities to resolve the problem and have been patient, but the issue remains. Please confirm that you have received my cancellation request and let me know what steps are required to complete the cancellation. Thank you.
Provider response
Thank you for laying out your concerns so thoroughly, Kathy. Please email socialmedia@goaptive.com with your service address and reference this review so our team can locate your account, review the service history and service agreement, and assist with your cancellation request and billing concerns. We’re here to help and hope to hear from you soon!<br><br>-Alexis, Aptive Care Team
Janice Howard
Great job, friendly and professional
Provider response
It’s absolutely wonderful to know our service has been meeting expectations, Janice Howard! Our service professionals work hard to provide consistent, thoughtful care, and we’re grateful for the opportunity to help handle your pest control needs. We look forward to protecting your home from pests for years to come!<br><br>-Alexis, Aptive Care Team
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