LawnAide
Verified3294 10235 S, South Jordan, UT 84095
Open 5 days/week
About LawnAide
Lawnaide is a family owned and operated lawn care and fertilization service company based out of South Jordan, Utah and serving the Salt Lake County. When it is time to decide what lawn care service is right for you, hire the one with the most experience, quality and value. We are not the largest lawn care company out there, but we are one of the most experienced. Lawnaide is a company that concentrates on quality rather than quantity. We believe that our service and products give optimum results above the industry standard. Lawnaide is licensed by the Utah Dept. of Agriculture with more than 30 years of experience in the lawn industry. WE DO NOT OFFER MOWING SERVICES
Rating Breakdown
4.7
★★★★★53 reviews
Customer Reviews (23)
I have been a customer of Lawnaide for several years. They are fantastic. Our grass looks great, no weeds, very friendly and great service. Highly recommend them!
Response from LawnAide
Thank you so much!
Great guys. Great service.
Russ and Nick are fantastic. The company is reliable and communicate well. They keep you informed when they’re arriving. Winterized my sprinkler system and do a fine job with all your lawn care needs! Don’t hesitate to give them your business!
Response from LawnAide
Thanks so much for your business.
I called and left a message and never got back when I emailed them. For those that read these reviews be aware, go with a company that actually cares. Sorry I went with a different company that answered their emails and calls on time.
Response from LawnAide
I apologize Sean I don't see any messages or emails from you. It may have been an incorrect email or phone number that you contacted.
I'm sure they're great, I left my info on their website, and no one got back to me.
Response from LawnAide
Hi Brett, we appreciate your review and interest in our services!<br>I apologize our quote form wasn't working properly but it is up and running now. If you'd like to re-submit your information or send us an email to lawnaideutah@gmail.com. We would be more than happy to give you a quote for our services, thank you!
LawnAide is a family business…the way family businesses used to be where customer service and reputation are top priorities. I had an 11-year-old backflow valve go out and I had LawnAide come to check it out. They tried to repair it, then tried to replace parts, then finally had to replace it. At no time did I feel I was being upsold to more expensive and unnecessary work. Russ and his team ooze integrity. This morning, the day after the repair, they checked in with me to make sure everything was working correctly. How often are you going to get a contractor to pro-actively call you back to make sure everything is okay? First time for me. They’ve got a customer for life. Last year I had another sprinkler repair company tell me it was $175 for the visit and if they did any work, it was $120 an hour. Seemed a little expensive but I was in a pinch needing the work done. What they didn’t tell me is they would send two people and they charged me $240 an hour. I don’t have any fears of that kind of slight-of-hand with LawnAide. They are people who care about their work and are great at their craft, but most importantly they get customer service.
Response from LawnAide
Michael We apricate this kind of positive feedback, as a small family-owned business we strive to do our best in every way possible including making sure our clients are satisfied with our work, from our family to yours Thank you.
They were responsive and helpful in giving my lawn tailored help. They also gave me some advice on their own and we're affordable. Thanks!
Response from LawnAide
Thanks Jared we apricate the positive feedback!
Their treatment made such an improvement to my lawn within days
Response from LawnAide
We are so please to hear that you're satisfied with our treatments, we appreciate your feedback.
Very friendly people, very pleasant to talk to and do business with. Nick came to do my sprinkler startup and was very happy to explain everything to me and answer all my questions. Great family business.
Response from LawnAide
Thanks Keith we really appreciate your review and are pleased to hear you're satisfied!
Had a problem with my sprinkler system. Russ immediately identified the problem and now my sprinkler system is working great
Response from LawnAide
Robert we are glad we could fix that for you. we appreciate your business.
Contacted company for a quote and never heard back. Well over a couple of weeks. I guess I will go with a company that actually values a possible customer.
Response from LawnAide
Hi Jennifer, we are so sorry we didn't get back to you in a timely manner. we hope you have found someone to help you out, if not please get a hold of us and we will be right out.
Local business with FAST service with convenient, on-line payment options. 1 week after just the initial visit (6 annually), all our dandelions are shriveled up and nearly gone!
Response from LawnAide
Thank you so much Melissa for the 5 star review, we really appreciate it!
Russ is very responsive, and listens to our concerns about our new yard in our new home. We've used him since moving in 2 years ago. He knows the area, and knows his stuff.
Response from LawnAide
Hi Candy, Thank you so much for the review!
Response from LawnAide
Thank you Stacey we really appreciate your review!
Never showed up or called to reschedule!!
Response from LawnAide
We are so sorry we missed you and didn't reschedule
I've been using Lawnaide for my lawn care for a little over two years and really enjoy the service. The lawn always looks great, the price is reasonable, and the guys are always friendly and willing to answer my questions.
Response from LawnAide
Thanks Sara we are happy when our customers Lawns look good.
Great service. Russ does a great job, and my lawn looks wonderful.
Response from LawnAide
Thank you Skip we appreciate your review!
I give Russ and his company 5 STARS!!! I have used their services and they offer reliable, top notch lawn care and treatments! My lawn was beautiful, green, healthy and weed free! If you're looking for the best, Lawnaide is it!
Response from LawnAide
Thanks Jill! We appreciate your review!
Very reliable serice and Russ stays in touch. Everyone admires our lawn. Highly recommended.
Response from LawnAide
Thank you Amy we really appreciate you taking the time to give us your review!
It took years...but finally I have found a lawn care company that improves my lawn beyond what I expected. Russ and his son have been kind and professional every encounter and they always attend to my concerns without fail. One more great thing about Lawnaide. The cost is more than fair and is worth every penny. Happy and satisfied? You bet. What a breath of fresh air it is to do business with Lawnaide. Jerry L.
Response from LawnAide
Thank you! We really appreciate you support!
I've called three times trying to get information to have my lawn aerated. They haven't had the courtesy to call back.
Response from LawnAide
Hello Jamie, our services do not include lawn aeration as stated in our website, and therefore not listed in our services. We specialize on lawn treatments such as fertilizing, and weed control. I'm sorry that we didn't call back to let you know this information you needed. We perform the upmost services for our customers and focus on quality products and service, we simply strive to be the best lawn care company Utah. We are a family owned business and personally work with our lawn customers. We rarely get bad reviews from our clients because of our quality service. I hope you found what your looking for with your lawn aeration.
Horrible customer service! I made an appointment on monday with Russ (The owner) to come out today (Wednesday) at 3:00 pm for a quote to spray and possibly reseed our lawn. When I spoke with him on the phone he sounded very knowledgeable and professional. When wednesday comes around I get a call at 7:45 am from Russ and he says that he is going through his emails and wanted to get back to me. I told him that we had already spoken and have an appointment for 3:00 today. I then asked if we were still good for 3:00 today and he said he would be there. Three o'clock comes and he's not here, so I call him and no answer. I called a couple more times and you guessed it no answer. It is now after 4:00 and he still hasn't called. Good luck staying in business with customer service like that!
Response from LawnAide
Hi CJ I sincerely apologize for missing our appointment, hope you found what your looking for and wish you the best.
Contact Information
Phone
+1801-254-1177Address
3294 10235 S, South Jordan, UT 84095
Website
www.lawnaide.comHours
Services
Frequently Mentioned