Provider profile

Worldwide Pest Control Inc

3.1 stars from 212 customer reviews · 5808 Frontage Rd, San Antonio, TX 78201

  • 3.1 out of 5 stars
  • 212 customer reviews
  • San Antonio, Texas
  • Open 6 days/week
3.1
Rating
212
Reviews
Yes
Claimed
Yes
Website

About this provider in San Antonio

At Worldwide Pest Control, we are dedicated to the safety of your home or business. Woman-owned and operated since 1985, not only does Worldwide Pest Control have experienced technicians, but we also have over 25+ years of business experience ensuring top-notch quality and customer service, every time.

Rating breakdown from customer reviews

3.1

212 reviews

5
100
4
11
3
7
2
4
1
87

Customer reviews for Worldwide Pest Control Inc

JM

Joe Martinez

16d ago

We've been using Worldwide Pest Control for over 30 years. We have never had any problem with their service. Always professional, always friendly. Anytime that a retreatment was necessary, in or outside our house, a call to have them come out was all it took. Bugs, bees, carpenter ants, water bugs, no problem they'll take care of it always with a smile. We recommend their professional, courteous, and friendly service, always.

Provider response

Thank you so much for your kind words and for trusting Worldwide Pest Control for over 30 years! We truly appreciate your loyalty and are honored to have had the opportunity to serve you for so many years.<br><br>We're delighted to hear that our team has consistently provided professional, friendly service and that we've been able to take care of your pest control needs whenever you've called. Your recommendation means a great deal to us.<br><br>Thank you again for your continued support—we look forward to serving you for many more years!

JD

Jerry DeLaney

2mo ago

Very unprofessional and not "Friendly" either. I have had the same pest control person show up at my apartment twice. No name on his shirt and he refuses to introduce himself. He brings no inspection equipment with him and wants to "spray-and-pray" my apartment with his B&G wet sprayer whilst I have a Yorkshire Terrier puppy roaming the apartment. I called the company's office and ask to speak with the area manager. I was told he was in a meeting. I gave them my cell number. It's been three weeks and no one has called me back. I wouldn't hire this company for ANY pest control problem. They don't appear to know what they are doing and apparently have no idea what Integrated Pest Management means. Also, their chemical squirter is in violation of SPCS and OSHA regulations. Do it yourself or hire a professional company, don't hire this company.

Provider response

Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.<br><br>Because our services at Worldwide Pest Control are provided under a contract with your property management, we are unable to discuss service details or account information directly with individual residents. If you have concerns regarding your service, we encourage you to contact your property management office. They can work directly with us to review your concerns and determine the appropriate next steps.<br><br>We value feedback and remain committed to providing professional pest control services in accordance with our agreements and industry standards.

MR

Morgan Ruby

2mo ago

Driver in company truck reckless and aggressive driving.

PR

Paul Richard

2mo ago

Gregory was awesome he explained why things happen with bugs no one has ever done that before I wish him the best of luck

Provider response

Thank you so much for the wonderful 5-star review! We're thrilled to hear that Gregory took the time to explain what was happening and answer your questions. We believe that educating our customers is just as important as providing effective pest control, so it's great to know his efforts made a difference.<br><br>We'll be sure to share your kind words with Gregory—he'll truly appreciate the recognition. Thank you for choosing Worldwide Pest Control, and we look forward to serving you again whenever you need us!

AM

Angel Martinez

4mo ago

Believe all the bad reviews. These guys are jokes! Notorious for saying they show up to treat apartments and don’t! Everyone has cameras now and can see they are lying when they claim to show up. Also they hire anyone with no experience and don’t train them. DO NOT USE THEM!!

TG

THAT guy

6mo ago

All about the fees / fines & ineffective service. Apt was treated for roaches, said they'd have to come back out. I was given a prep sheet, but wasn't ready. They charged me $25 to reschedule but never came back out. Now I'm being charged $85 to reschedule a RX, but only because I'm sick & they WOULDN'T enter. You pride yourselves on being women-owned, but maybe you should focus on customer service.

Provider response

Thank you for sharing your feedback. We’re sorry to hear that you’re frustrated with the recent service experience.<br><br>Our company services apartment communities under contract with property management, and we are required to follow preparation guidelines and safety protocols for every visit. If a unit is not properly prepared or if entry cannot be completed for safety reasons, a return visit may require rescheduling through the management office.<br><br>Because our agreement is with the property management company, we’re unable to discuss specific account details publicly or directly with residents. We encourage you to contact your leasing or management office so they can coordinate with us directly to review your concerns.<br><br>We appreciate the opportunity to provide service and remain committed to working with property management to ensure issues are addressed appropriately.

RC

Reviews Confidential

10mo ago

Johnny the technician he’s a bigger man that rushes and does not spray your whole yard. this company you have to watch them spray because if not, they won’t do the job right and they still wanna bill you what they do is if you’re not looking and you’re busy inside your home or say you’re at work they’ll just run in do a couple of squirts and leave You will still have fleas and ticks in your yard in your home. They don’t give any reminders they show up early they will go onto your property without your consent or you being present go else Where

BB

Brandi Busic

11mo ago

Wish I could leave less than 1 star. These people are LIARS. They tried to lie to my leasing office and say that they came and treated my apartment unit when NO ONE CAME. Been waiting for TWO WEEKS to be treated. Now we are just waiting around at the leisure of whatever time they want to come. Or maybe they’ll just lie again!

Provider response

We’re sorry to hear about your experience and understand your frustration. However, we want to clarify that our service contract is with your leasing office, not individual residents. This sometimes limits the direct communication we can have with tenants, which may cause confusion.<br><br>That said, we take all service calls seriously and always document our visits. We’d be happy to work with your leasing office to clarify any scheduling or service details and ensure your concerns are addressed as quickly as possible.<br><br>Please feel free to have your leasing office reach out to us directly with any updates or to confirm treatment times. We’re committed to providing honest and timely service and want to help resolve this situation.

LS

Lizzette Santos

11mo ago

worldwide pest control been servicing my house for 29 years.when i bought my house there was baby roaches in my kitchen cabinets thats when i called this company never again i dont have no roach fire ants outside of my house.in all this years i havent had any problems only like 3 times other than that there great the tech Tony M he takes hes time sprays everything great customer service chill man&Angie shes the scheduler shes very helpful great customer service.im happy with the service im getting at my home.keep up the great work worldwide pest control Staff🙏

Provider response

Thank you so much for your amazing 5-star review and for trusting Worldwide Pest Control for the past 29 years! We’re thrilled to hear that we’ve been able to keep your home pest-free all these years.<br><br>It’s wonderful to know that Tony M. and Angie have provided you with excellent service — we’ll be sure to pass along your kind words to them! We truly value your loyalty and support, and we’re honored to continue serving your home.<br><br>Thank you again for being part of the Worldwide family — we look forward to many more years of keeping your home protected. 🙏<br><br>— The Worldwide Pest Control Team

KG

Kennie Garlington

11mo ago

My son has fire ants in his unit, but the apartment management hasn’t been able to contact Worldwide for several days after they failed to show up for a scheduled treatment.

WB

Walt Bartlick V

1y ago

Pest control at our townhome community Alaro, employee of this company showed up to spray for spiders, simply knocked on the door, put a note that stated that he was inside and did the job when he did NOT even enter the home. It took him 1 minute, caught on my ring camera to bullshit his way past us. Makes you wonder how often this company does things like this. That’s one way to keep people calling back to get rid of bugs, never spray in the first place!

Provider response

Hello,<br><br>Thank you for taking the time to share your experience. We sincerely apologize for the situation you described — this is not the level of service we aim to provide, nor is it representative of our standards.<br>We take your concerns very seriously and are currently investigating this incident internally, including reviewing the technician’s report and addressing the matter with our team. If a mistake was made or the service was not completed properly, we will make it right.<br>We will also be contacting the property management directly to ensure this issue is addressed appropriately and to prevent similar concerns in the future.<br>Thank you again for bringing this to our attention.

DG

Destiny Garcia

1y ago

I can’t say enough good things about Gregory! He stayed in constant communication with me. His thoughtfulness and consideration for residents were truly above and beyond. Even when he wasn’t aware of a few problematic units that needed his expertise for a possible treatment, he jumped right in and handled everything with professionalism and care. He was thorough in his explanations, clear about what was needed, and took the time to spray entire apartments without rushing. Thanks to Gregory’s dedication and attention to detail, I was able to address resident concerns more effectively and quickly. Truly outstanding service!

Provider response

Thank you so much for your kind words and thoughtful feedback!<br><br>We’re absolutely thrilled to hear about your positive experience with Gregory. He truly embodies the professionalism, care, and dedication we strive for at Worldwide Pest Control. It means a lot to know his efforts made a real difference in addressing resident concerns and providing peace of mind.<br><br>We’ll be sure to pass along your compliments to Gregory — feedback like yours motivates our team to continue delivering the highest level of service.<br><br>Thank you again for taking the time to share your experience. We look forward to continuing to serve you!

CM

Christine Merrill

1y ago

Raul always provides excellent service when he comes to our community!

Provider response

Thank you so much for the kind words! We're thrilled to hear that Raul consistently provides excellent service in your community. We'll be sure to share your feedback with him – it means a lot to our team. We're lucky to have Raul, and even luckier to have properties like yours!

BF

Bennett Freeman

1y ago

These guys are jokes. I scheduled a flea treatment with them 3 weeks ago. It was ineffective. Which is okay, I get that it doesn’t work 100% of the time. So, I scheduled a second treatment for yesterday. They showed up and told my apartment office that there was “no flea activity detected”, and therefore provided no treatment. Cue me getting home from work and instantly having 15 fleas jump onto my legs. Now I have to wait a week before these guys can show up again. Absolutely useless.

Provider response

We’re sorry to hear about your experience and the ongoing flea issues — we know how frustrating and uncomfortable this can be. Our technicians follow specific protocols to assess and treat pest activity, but it’s clear that things didn’t go as expected in your case.<br><br>To help resolve this quickly, we kindly ask that your property manager reach out to our management team directly. We’re more than willing to coordinate with them to ensure proper treatment is scheduled and effective.<br><br>Thank you for your feedback — we take it seriously and are committed to making things right.

EG

Elizabeth Guerrero

1y ago

I have worked with Gregory for several months and boy is he a keeper! Very professional and gets things done! This is the guy you want to get it done right!

Provider response

Thank you for the fantastic review! We’re thrilled to hear that working with Gregory has been such a positive experience. His professionalism and dedication to getting things done right are exactly what we strive for as a team. We’re lucky to have him, and even luckier to have clients like you. Thanks again for your support!

BP

Barbara Perales

1y ago

Looking at the other reviews no wonder I have had issues with this company's lack of communication. After telling them they need to schedule dates and times for service, they show up at my dads vacant house unannounced and wonder why no one answers the door...duh! But they sure have no issue sending a bill for no service! When I advised them of their lack of competent communication, they just responded that my dads account was canceled due to missing two quarterly services - which was their fault! 🙄 no problem, I will use my pest control co who actually know how to treat customers properly! 🤑

TP

Thorne Pettigrew

1y ago

Seeing more roaches than after they left...

AD

Alyssa Day

1y ago

I have had a flea infestation in my apartment for weeks now. Constant calling and visiting the front office for them to tell me this company only comes on Thursdays. After waiting patiently they ignore calls, refuse to sign the contract to come and take care of the problem, yet have no issues entering my apartment while I’m out WITHOUT calling me for permission only to tell leave a small note saying there is “possible insect activity”. OBVIOUSLY I know this!!! Absolutely unprofessional and irresponsible behavior of the company and employees. Would give zero stars if I could.

L

Lilly

1y ago

unreliable and rude.

Provider response

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and that we did not meet your expectations.<br><br>We strive to provide reliable service and maintain a positive attitude, and it’s concerning to hear that we fell short in your case. I would appreciate the opportunity to discuss this further and address your concerns directly.<br><br>Please feel free to reach out to me at 210-734-0000, and I will do my best to make things right.<br><br>Thank you for your feedback, and I hope to hear from you soon.

MR

Marisela Rodriguez

1y ago

clara g is very condescending. the whole company lacks attendance and urgency

Provider response

Thank you for sharing your feedback. I’m truly sorry to hear about your experience and the impression you had of our service. We aim to provide respectful and prompt assistance, and it’s concerning to learn that we did not meet those standards in your case.<br><br>I would appreciate the opportunity to discuss your concerns further so we can improve our service. Please feel free to reach out to me directly at 210-734-0000.<br><br>Thank you again for your feedback, and I hope to resolve this matter.

GM

Gina Mason

1y ago

Andrew came to save the day, he was Great! he was very pleasant, helpful and swift. He explained everything very clearly. WeVery grateful for his knowledge and expertise.

MM

Marina M

2y ago

Our apartment scheduled a service with WorldWide Pest control for 7/25/2024 from 8-5. My partner and I were given a 3 day notice of the all the preparations. This gave us little time to plan where to go for 4 hours with our cat and left us rushing to prepare everything within a two day span. We also encountered very poor communication from this company. Our apartment managers had no idea at what time y’all would show up. So we decided to take matters into our own hands and call ourselves to see if we could get an estimate of when Pest control would arrive. We were greeted by a rude and dismissive employee who was no help at all. She told us that our apartment managers should have the information when they didn’t. My partner took off time from work and I took off time from school so that we could make sure everything was ready for them to complete their duty. The day of the fumigation, we both waited all day for NO ONE showed up. One of the managers stayed late and was put on hold. We are very dissatisfied with the service that we never got and feel that our time was completely waisted. This company does not give a crap about their customers and I do not recommend getting services from them unless you wanna pay a $40.00 service fee for no reason. They are not considerate of your time, have a poor communication system, and are very bad at keeping their word.

LC

Leeda Clem

2y ago

So disappointed. We have had roach issues for months now. Finally get an update from our apartment and it’s a 3 day notice to prep our apartment to get treated for roaches. I had called the company the day before our appointment for an estimate on when we would be seen. I was greeted by the most unprofessional customer service. Not willing to help, so unenthusiastic. Told me they didn’t have any information and that I had to ask the apartments, who told me they did not know because you all didn’t communicate it. I shouldn’t have to go back and forth wondering what time you all will show up. At least an idea so I know when to expect the service. With so little time we had to remove everything from all the cabinets in bathrooms and the kitchen. We were scheduled for Thursday July 25 to get treatment for roaches. I take off today to make sure I’m home and arrange a place to go with my pet to be out of the apartment for 3-4 hours after treatment. I waited ALL day. No one showed up. What a joke and a waste of time. Ridiculous how there was a lack of communication. My apartment complex stayed late to call this company and was put on hold. No further communication was made to update us on the situation. Unacceptable treatment. We don’t have all the time in the world to sit around waiting for you and have the flexibility to make pet care arrangements to abide by your schedule.

RD

Rohit D

2y ago

Rude and inconsiderate staff.

Provider response

I’m very sorry to hear about your recent experience. Your feedback is important to us, and we take concerns about staff behavior seriously.<br><br>Please accept our apologies for any rudeness or inconsideration you encountered. This is not reflective of the service standards we strive to maintain. I would appreciate the opportunity to discuss this further and address the issue directly.<br><br>Could you please contact us at 210-734-0000 so we can learn more about what happened and work towards a resolution? Your satisfaction is our priority, and we want to ensure that this situation is resolved to your satisfaction.<br><br>Thank you for bringing this to our attention.

RF

Russell Francis

2y ago

Caleb did an awesome job of exterminating my apartment. He was friendly and professional.

Provider response

Thank you so much for your kind words! We’re delighted to hear that Caleb provided excellent service and made a positive impression. We’ll be sure to share your feedback with him, as it’s always encouraging to hear when our team members do a great job. Thanks again for your support!

Other providers in San Antonio worth comparing

Pest control near San Antonio compare other Texas markets

Back to all San Antonio exterminators or the full Texas directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.