About this provider in San Antonio
Looking for the best pest control service in San Antonio, TX? Look no further than Barefoot Mosquito & Pest Control. Our pest control treatments are effective and long lasting, and we understand how to get to the source of the problem to completely eliminate pests from your property. We offer general pest control…
Rating breakdown from customer reviews
4.9
2,271 reviews
Customer reviews for Barefoot Mosquito & Pest Control - San Antonio TX
Maureen McCormick
Johnny... Nice, respectful, listens well to concerns.
Patti Gaffney
Alan at Barefoot is the best! I forgot to pull up the dogs’ toys. Instead of spraying treatment on them, he kindly put them in the raised beds. Sorry Alan! We had the lawn treatment which keeps our lawn looking great. No weeds emerging.
Bryan Lucas
Quickly treated yard for weeds, etc. Been using them for years.
Jesse Rodriguez
Brian was very professional, friendly and listened to any concerns i had. Thank you.
Provider response
Thank you for your feedback! We’re glad to hear our team member was professional, friendly, and attentive to your concerns. We appreciate you choosing us! 💛
Samuel Hart
Kyle is always very professional, punctual and keeps me informed of the progress on my lawn. He’s first rate!
Edward Pimentel
Great service! John was punctual and very thorough ... he attended to our small side yard that was missed the last few times. Thank you sir!
Tracy Escamilla
Isaiah O. Is Super friendly and professional.
Esther Escamilla
Isaiah O is friendly, helpful, and professional.
Scott Angelico
Al is awesome. My yard has never looked so good. He is very detailed and thorough in his process.
Angie Cain
We have had Kyle servicing our yard for the last three years. He is always very polite, and I feel like he goes above and beyond anything I ask him to do. I would highly recommend him.
Provider response
Thanks for the kind words! <br>Kyle’s dedication and attention to detail really make a difference, and it’s great to hear he continues to go the extra mile. Appreciate the recommendation! 🌿
Omar Medrano
They did a wonderful job!!
Sarah Duke
Isaiah was upfront cordial & assertive. Very well mannered. Explained what pest control consisted of the type of treatment I was needing & receiving. My thanks to Isaiah for his expertise. Great advice 👍 update
Provider response
Thank you so much for your feedback! <br>We're happy to hear that David provided such clear communication and great service. It’s wonderful knowing he took the time to explain everything your lawn needs. We’ll be sure to pass along your kind words, thank you again for choosing us!
Jason Daniels
I’m excited to have Barefoot on board to cure my lawn’s sudden and widespread outbreak of weeds. Barefoot came highly recommended by a friend. They quoted me a very reasonable rate, provided me with their recommended schedule of treatments for the year, and got started the day after I asked them to come out. In the past I’d had troubles with weeds and with lawn worms and I have not been able to get them under control. I am excited to see the green of my lawn return!
Dave Koeppe
Dustin contacted me 45 minutes prior to the appointment and then arrived as planned. He was very courteous and explained the work he would be doing before starting. He finished up the work by noon and mentioned a follow up visit next week to check if the squirrel problem was resolved. Very good experience!
Cynthia Villalobos
Isaiah is so trustworthy and professional. He is very thorough and considerate. We look forward to seeing him and we know he always does an excellent job!
Provider response
Thank you for the kind words! <br>We're so glad to hear that our tech's professionalism and reliability have made such a positive impression. Knowing you look forward to his visits means the world to us—we’ll be sure to pass this along to him! 🏡
Richard Dulany
I was a long time customer with Bob Jenkins. Very satisfied with their service. Once Barefoot bought them it became harder and harder to get a definitive time for my residential quarterly pest control service. Two hour windows became four hour windows. They quit calling me to schedule the service and just sent an email they were coming on a particular date and to open my gate. That doesn’t work for me because I have a dog, want indoor service too, and have to be home when they are here. Today was the final insult. I had an “8-12 am” window. Waited until 12:15 and nothing. No text, no call. I canceled my service. I’ll find a different pest control company.
Provider response
Thank you for taking the time to share your experience. We understand how important clear communication and reliable timing are, especially when indoor service and pets are involved.<br><br>To provide some clarity, we send service notifications approximately two days prior to your scheduled visit. These notifications confirm the service date and provide an opportunity to let us know if the appointment does not work for you so we can accommodate a reschedule. Services are scheduled based on the selected service frequency, so for a quarterly (90-day) plan, visits are automatically scheduled around that timeframe.<br><br>Our four-hour service windows are used to help ensure service can still be completed in the event of unforeseen circumstances such as traffic delays, weather, or earlier appointments taking longer than expected. That said, we understand how frustrating it is to wait beyond the scheduled window without an update, and we regret that this was your experience. We truly appreciate the many years you trusted your service to Bob Jenkins and the time you spent with us afterward. While we’re sorry to see you go, your feedback is valuable and helps us continue improving communication and service expectations moving forward.
Krystal Webb
So sorry for all of the people that are new to this company and think they are great. Bob Jenkins was great and sadly y’all will never understand how above and beyond this company was before the buyout. Steve if you are reading this, please know you are missed and you are the absolute best tech ever! You left according to the customer service rep and we have now too. This company does not value its customers, people’s time, or the homes they service. The first time a random tech showed up I figured maybe our normal guy was sick so I let him in thinking he would show the same respect and care for our home but not at all. We have an infant that is crawling and this guy came in with no care spraying babies toys and everything else. After that terrible service, the same guy showed up after they automatically scheduled us so we said to only to service the outside. I finally called and found out our guy is gone. And now we are too. The automatic scheduling and inability to reach customer service is ridiculous. They have definitely changed the product too as we have not had issues in all of our years with Bob Jenkins but whatever the new company uses is subpar. Bye barefoot you will not be missed.
Provider response
Thank you for sharing your feedback. We’re truly sorry to hear that the transition from the previous procedures wasn’t what you hoped for. We understand that changes can be challenging, especially after working with a long-standing provider.<br><br>When Barefoot Mosquito & Pest acquired Bob Jenkins, we also implemented updated processes and scheduling systems to ensure consistency and timely service for all customers. We’re sorry these adjustments didn’t align with your expectations, and we appreciate you taking the time to express your concerns.<br><br>Your feedback has been shared with our management team. While we respect your decision to move on, we do value every customer and never take your time or your home for granted. We’re grateful for the opportunity to have served you and sincerely wish you all the best.
Mark H
We were happy customers with Bob Jenkins for years. Then they got bought by Barefoot Mosquito and the experience fell off a cliff. The office repeatedly ignored our requests to schedule appts with us, each time apologizing and promising to change but doing the opposite. Hold times are long. They want to treat just the outside of your home and not see you. They’re trying to run this business with no customer interaction whatsoever. Seems like they only care about money and automation. It’s sad. We found a more customer-oriented pest control service for 20% less.
Provider response
We appreciate you taking the time to share your feedback. Our service model has not changed, interior treatments are always available upon request, and we notify customers in advance so appointments can be coordinated if interior access is preferred.<br><br>We understand every company may operate differently, and while we’re sorry to hear you’ve decided to go another direction, we’re glad your pest concerns are being addressed. We appreciate your past business and wish you the best moving forward.
Eddie Lynch
EDITx2: I received an automated alert that my service is being performed tomorrow. I e-mailed Jun 12th and left a voicemail to cancel. I also e-mailed today asking for a cancellation confirmation with no reply. EDIT: I only received a response after I left the review (a text). I never received a phone call or text until then. I had Bob Jenkins for years, not happy with Barefoot. A tech came out for a pest control service. He spent a total of 7 minutes at my house, that includes standing at my door after ringing the bell. He walked the perimeter and sprayed where the house meets the ground, then left. $112. I talked to a call center and they are supposed to spread granules in the yard as well. I called, I e-mailed, no response. Cancelling service.
Provider response
Hi Eddie,<br>Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We strive to deliver thorough and effective service, and we understand how important clear communication is.<br>If you’re ever unable to connect with an agent directly, please know that leaving a voicemail will always prompt a call back from our team. You can also text or email us for a faster response — we’re always happy to help and ensure your concerns are addressed promptly.
Melissa B
Updated on 9/24/25 Had 5-star service in the beginning, but it has plummeted since. Something has happened to our local office here in San Antonio. An appointment was made last week without coordinating with me first. I had to jump through all kinds of hoops to get it rescheduled. On the day of service, I got an email that the technician couldn't make it. After speaking with reps in Austin and Dallas (no calls being taken in San Antonio), I rescheduled for today. The technician was a no-show. Original review: Setting up my first appointment for the inspection was incredibly easy. Richard showed up on time and was very thorough in inspecting the suspect areas of where the critters could be. He was able to make a quick assessment and suggest options for a very affordable plan. Very friendly and addressed all of my concerns.
Provider response
Thank you for the kind review! We're so glad to hear the scheduling process was smooth and that Richard provided thorough, timely, and friendly service. We’re happy he was able to address your concerns and offer an affordable plan.
GrantL
I’ve been a customer for nearly 10 years when they we’re first Bob Jenkins Pest and Lawn. Since the buyout and transition to Barefoot, they are not the same. I’m still a customer but not for much longer if they can’t get it together. No one calls back when you leave a message and trying to get anyone to answer is almost impossible. I really was a fan of this company and used to recommend them to everyone. Now I’m afraid I’m gonna have to start shopping around again. Boy do I missed the customer service when they were a smaller company.
Provider response
Thank you for sharing your feedback and for being a loyal customer for so many years. We’re very sorry to hear about your recent frustrations, especially regarding communication and the difficulty in reaching us. That’s not the experience we want for our customers, and we value you taking the time to let us know.<br><br>After reviewing our system, we weren’t able to locate your account under the name provided. Please give us a call at (210) 610-6010 so we can look up your account details, address your concerns, and work toward improving your experience. We truly appreciate the opportunity to assist you.
MICHAEL MANGUM
I was charged for a service that wasn't completed. The technician didn't show to perform inside pest control service but I was charged anyway. I called and asked why I was charged and was told I've been rescheduled. I told them being scheduled doesn't give you the right to charge me before the service is completed. I don't trust this company and I consider it unethical to change customers before the service is completed.
Lilly Ball
We have been very pleased with Bob Jenkins. From the first interaction, we were never over sold. Philip provided service today and explained what he doing, offered options and took time to answer my questions. Very professional and polite. Will definitely ask for Philip for our next service. UPDATED REVIEW: Unfortunately, since Bob Jenkins become Barefoot Mosquito, the service has not been as good. We actually cancelled service with them. Customer service/communication with the office was poor and response times were horrible. A perfect example is the response from the company today to my original review seven months ago. I would definitely look elsewhere if you want a responsive customer care team.
Provider response
Thank you so much for your kind words and continued trust in our team! <br>We’re glad to hear your experience has been positive from the very beginning.<br><br>UPDATE REVIEW: Good evening I'm the Branch Manager of this location I would like to get in contact with you and see how we can make sure your experience moving forward is 5 stars across the board. Please feel free to call the office and they will give you my contact information so we can have a chat. Thank you and have a great day.
R G
They fertilized my green, plush, healthy lawn when the temperatures were close to 100 degrees and it ruined my lawn within a matter of days. Yellow spots all over. Their response was… it was diseased, I watered too much, sun spots, ground needs aeration, large patch. They used every excuse in the book. My lawn looked great until they sprayed their liquid fertilizer mix on it. I wouldn’t trust these guys if you value your lawn.
Michelle Woodall
I’ve been with Bob Jenkins for years now. I always ask for Noel to be my technician. He is extremely knowledgeable, efficient, thorough, and professional. Noel is friendly, considerate, and patient with the pup even with her causing a ruckus. Update: the acquiring company (Barefoot) failed to retain Noel, the technician that I trust and have built a positive business relationship with. This knocks them down to 1 star. Retaining high quality technicians is a very important part of business, especially when taking over another business that has built great customer satisfaction and trust. It’s very unfortunate that this has occurred and I will be looking for another pest control company and would NOT recommend them to a new customer.
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