About this provider in San Antonio
Since 2001, It's Bugs Or Us Pest Control has proudly served the Fort Worth community. We specialize in comprehensive pest control solutions, ensuring your home or business remains free from unwanted invaders. Our experienced team is dedicated to providing effective and reliable service, delivering peace of mind with…
Rating breakdown from customer reviews
4.4
22 reviews
Customer reviews for It's Bugs Or Us Pest Control - San Antonio
J L
Michael has been a wonderful help to us! Never complaining about the list of units given to him weekly! Love it! Thanks Michael KEEP WORKING HARD!!! IT PAYS OFF ❤️💪🏽 our residents LOVEEEEEE seeing you!
Provider response
Thank you so much for this amazing 5-star review! <br><br>We're thrilled to hear how much Michael's hard work and dedication are appreciated by both you and your residents. Taking care of multiple units each week is no small task, and it's wonderful to know that his positive attitude, consistency, and service make such a difference. <br><br>We'll be sure to share your incredibly kind words and encouragement with Michael. Thank you for trusting It's Bugs Or Us Pest Control—we truly appreciate your support!
Bri (Ur21oAlibi)
Having a problem with my landlord so I called them in to get a quote very respectful came in and actually looked at things and actually explain to me what would help
Provider response
Dear Nesia,<br>Thank you for sharing your experience with us! We're glad to hear that our team provided respectful and informative service during their visit to address your pest control needs. At It's Bugs or Us Pest Control, we strive to offer thorough and transparent solutions to ensure customer satisfaction.<br>Please don't hesitate to reach out if you have any further questions or if we can assist you in any way. We're here to help!<br>Best regards,<br>It's Bugs or Us Pest Control
Melissa Ann
They did a great job, completely took care of the problem. Rates are reasonable. One negative, they did not contact me as promised to schedule the followup visit included in my service, I had to call them.
Provider response
Dear Melissa,<br>We appreciate your 4-star review and are happy to see your positive experience with us. However, we always aim to do better and would love to hear any feedback you have about how we can improve. We'll work hard to earn that fifth star next time! Thanks for choosing us and we hope to see you again soon.<br>Team, It's Bugs Or Us Pest Control
Sandy Mora
Very reliable. Fantastic customer service! Highly recommend
Provider response
Hello Sandy, Thank you for the GREAT 5 STAR RATING and a wonderful review. Professionalism and satisfaction is a top most priority for our team. We appreciate your business and look forward to assisting you with any future requirements. Your Dedicated Team at It's Bugs Or Us Pest Control.
J Samuel
Do not guarantee their work. Keep stating that treatment worked...for a whole week. Called several only to be told its a 1 time service, we don't guarantee their work ESPECIALLY with Groupon. Saw peers in my house and outside my house. Everywhere they sprayed.
ABC
Super easy to book via phone, great availability, and our technician, Jesus, was beyond nice and professional. He was very accommodating, thorough, and did a great job! The price was very reasonable as well. I’d definitely recommend this company.
Provider response
Hello Ariel, we appreciate you taking the time to write a review and rate us "5 STAR" we love hearing about your experience with our technicians. It's our pleasure to serve all our customers with the best we have to offer. Please contact us if we can be of further assistance to you. Your Dedicated Team at It's Bugs Or Us-San Antonio
Agapito Loera
Great price and even better service! Highly recommend this company. They were able to offer same week appointments and were very informative through out the entire process
Provider response
Thank you so much for the great review! We are so glad we could help. Thank you for choosing our San Antonio pest control services. - It's Bugs Or Us Pest Control - San Antonio
D C
These guys are awesome. Professional, on time, and he really knows his stuff. Recommending him to a friend and will call them in the future!
Provider response
Thanks for the review.
RUDY CHAVEZ
Too expensive
Provider response
At It's Bugs Or Us we try to provide the highest quality of service with affordable prices. Please give me a call we are always open to negotiate.
Karlo Jajliardo
I got on the quarterly plan, not too expensive; and they have a bug-free guarantee. On time and courteous. I had a problem with some yard bugs, and they helped me out; didn't even charge me more. I was surprised.
Provider response
Thanks for the review.
Rose Vazquez
This is my first time using this pest control company and they were able to get me an appointment immediately. I hired because of a tick and flea problem that I was having in my yard. Jesus came out early as requested and treated the entire yard and interior of the house, as prevention. He was very informative and reassured me that is problem was not gone in two weeks he would gladly come back out to treat. I highly recommend this service because of their timeliness, effectiveness & professionalism, the company has hit it out of the park with it all and their staff!
Provider response
Thanks for the review.
Israel Luna
Great prices and customer service! I have used them for carpenter ants and I am extremely pleased with their reliable service!
Provider response
Thanks for the review.
Jose Montemayor
First time dealing with a pest control company, and these guys were great. Also, the were able to get me an appointment very quickly. I’m definitley going to recommend these guys to friends, and family.
Provider response
Thanks for the review.
Eric Guest
The bomb
Provider response
Thanks for the awesome review
Daniece S
Expedient, reliable, efficient, and professional with fair pricing all describe Bugs or Us.
Provider response
Thanks for the awesome review
April Adkins
Family member in the area used them and they were very professional, knowledgeable and they will definitely be used again if needed!
Provider response
Thanks for the awesome review
KENDOLL PARADISE
I hate bugs and Bugs Or Us got rid of them for me. Great friendly service! I recommend them to everyone!
Provider response
Thanks for the awesome review
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Treatment and cost guides before you call
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