Provider profile

Enviro Tech Property Services, Inc.

4.5 stars from 14 customer reviews · 2991 TX-66 Suite 200, Rockwall, TX 75087

  • 4.5 out of 5 stars
  • 14 customer reviews
  • Rockwall, Texas
  • Open 6 days/week
4.5
Rating
14
Reviews
Yes
Claimed
No
Website

About this provider in Rockwall

Family owned & operated full-service Pest Control & HVAC company in Rockwall, TX. We specialize in pest, mosquito, rodent, termite & weed control, lawn fertilization, plus automatic insect/mosquito misting systems & HVAC services. We service residential & commercial properties. We offer one-time services, quarterly…

Rating breakdown from customer reviews

4.5

14 reviews

5
11
4
1
3
0
2
2
1
0

Customer reviews for Enviro Tech Property Services, Inc.

A

avidspinballa

1y ago

Was good until recently. I had been with Enviro Tech for pest control for a good while until now. I don't remember the last time they've come out for a treatment. I've called 4x since January with a promise of calling back. Never hear back from them. I'm no longer willing to work with this company and do not recommend them to others.

Provider response

Dear ?,<br><br>I understand your frustration and I'm sorry to hear about your negative experience. <br><br>While I appreciate your feedback, I'm confused by some of your statements. As you mentioned, we have consistently provided you with good quality service on your home for a significant period. Regarding your recent calls, I've been in the office all day today and every call has been answered promptly. <br><br>I'd like to address your concerns directly and would appreciate it if you could contact me. It would be helpful to know who you are so that I can investigate what might have gone wrong and ensure it doesn't happen again. If you were promised a callback and didn't receive one, I apologize sincerely. I'm mainly curious as to why you weren't scheduled for service while you had someone on the phone 4 times if that's all that needed to be done. <br><br>I'm committed to providing excellent customer service and I'd like the opportunity to resolve this issue with you. <br><br>Best regards,<br>Brian <br>972-772-3444

JR

John Robinson

2y ago

Great folks!

Provider response

Thank you for your business John

JB

Jk B

2y ago

I called on Tuesday and spoke with Ben. He came out the next day and sprayed inside and outside. He was professional, courteous and knowledgeable. I appreciated that he let me follow him around asking questions the whole time.

TB

Tereasa Boren

4y ago

I love this company for my pest control needs! I used two other companies before Enviro-Tech and was not nearly as satisfied. They are also quite flexible with their schedule, which we love.

Provider response

Tereasa,<br>Thank you for your business and taking the time to share your positive experience with us. It's truly appreciated!

LL

Lisa Limberg

4y ago

We’ve had a few with this company and I’ve given them more than enough time to make it right before posting this review. Our service mysteriously stopped in the summer of 2020 for about 5 months and after our yard was filled with weeds I called and talked to the owner Brian. He said our service was stopped because they switched billing systems. After a few calls he made it right and didn’t charge our monthly service charge for a few months. Fast forward to the fall of 2021 and our yard filled with weeds again. I made a couple of phone calls before I got a return call and was told that they changed products and that I didn’t need the weed service every 3 months so once again we went 5 months without treatment and only received treatment once I called to complain. When I spoke to Brian in November and told him I was ready to cancel he encouraged me to keep the service until after January 1st because we would then receive another lawn treatment as well as a pest treatment. January and February have come and gone and we have yet to receive either of these treatments. I have called and left 2 messages as well as spoke to someone and was told Brian would call me back. Still no phone call so I am out the money that we paid for January. We received a lot of excuses and empty promises with this company. Not to mention 3 times that they left the gate open and our dog could have gotten out. I should have gone with my first instinct and cancelled in 2020 when our service was first cancelled in error. Don’t waste your time.

Provider response

Lisa,<br>I'm sorry that your experience with us left you feeling like you had to leave this review. However, let's breakdown your review in sections.<br>In your 1st & 2nd paragraphs, I couldn't have been more apologetic about the 2020 issue back then. The keywords in the 2nd paragraph are "He made right." So why even bring it up?<br>3rd paragraph. Sorry if you didn't get a response after one phone call but you did after the 2nd call. I just don't recall that, but I guess it's true. Also, I personally never saw your lawn "filled with weeds". Yes, you had some weeds here and there that you wanted me to address for you, which I did. Furthermore, we did changeover to a new pre-emergent in fall of 2021. Which proved to give us great success. I have pictures of your lawn for proof from back then.<br>The cost of your annual services were prorated out into 12 even monthly payments. You did receive all of your services in 2021 which we explained to you in detail. You simply didn't want to renew for 2022 since you were selling the home and moving out of state. Finally, yes, you did mention to me on one occasion that my technician had left your gate open. I told you that I'd make sure it would never happen again. As far as knew, it never did. I wish you would've told me about it if that truly did happen. Hopefully you and yours are happy and healthy in your new home. Stay Blessed!

ML

Misty Lea

6y ago

Leslye was very courteous, explained all details related to my pest concerns, what to watch for, ways to prevent future problems, and very thorough in explaining my options for ongoing quarterly treatments. Thanks so much!

Provider response

Misty,<br>Thank you for your business! We'll be sure to let Leslye know about your review. It's always great to hear good things about our employees.

KG

Keenan Goodman

6y ago

We always call Brian when we need HVAC service or repair. I know he will fix the issue quickly for a fair price. My daughter and sister-in-law also have had great experiences with Brian and Enviro-Tech.

Provider response

Keenan<br>Thank you & your family for the business. Always nice to hear about our customers experience with us.

MB

mary birdwell

7y ago

I have friends who have used this company for years. So when I saw termites I was glad to know I could call someone I could trust. Brian, the owner, came out to specifically check and make sure this was indeed termites. Thank God, it was the beginning of what could have been a bad situation. Brian and I chatted for quite some time as he explained everything he would do. I also have a problem with carpenter ants and mosquitos, so I signed up for the once a month mosquito plan. I have many butterflies and bumble bees. He assured me the chemical he used would not hurt these. He was absolutely correct. They are still flying around and I have not had a problem with mosquitos. Brian seems to take a personal interest in his clients needs and I always get a call before they come out. I will be using Enviro-Tech as my go-to for all my pest control needs.

HG

Hunter Glass

8y ago

These are good people and I have used them for years. They are always very kind and reasonably priced too!

Provider response

Thank You for your business Hunter.

JJ

Joshua Jones

10y ago

The prices and customer service are great. Highly recommended.

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