Provider profile

Action Pest Solutions

4.9 stars from 47 customer reviews · 526 Blue Sage, Rockwall, TX 75087

  • 4.9 out of 5 stars
  • 47 customer reviews
  • Rockwall, Texas
  • Open 6 days/week
4.9
Rating
47
Reviews
Yes
Claimed
Yes
Website

About this provider in Rockwall

Action Pest Solutions is your #1 choice when searching for a locally owned pest control company. Our goal is to provide our customers with services that are of superior quality. With over 24 years in our industry we have learned that listening to our customers concerns will allow us to provide the solutions needed. We…

Pests handledantswaspssquirrels
Praised forexcellent service
Methodsaction pest solutions

Rating breakdown from customer reviews

4.9

47 reviews

5
45
4
0
3
0
2
1
1
1

Customer reviews for Action Pest Solutions

DM

Doug Montgomery

5mo ago

James is prompt, fair and explains his services. I’ve used him for years.

Provider response

Thank you for your review!

LS

Laura Schuster

5mo ago

James is the best. He’s been to our house twice so far and I’ll never hire anyone else. He’s very friendly and knowledgeable and gives good advice!! Thank you!

Provider response

Thank you so much!

FO

Front Office

6mo ago

APS is a wonderful company to use. They are easy to work with & only recommend services that you need. They communicate very well & always on time.

Provider response

Thank you for your review! We have found that communication is very important in running a successful small business. On time is what we strive to be every time. We look forward to providing you services in the future.

LS

Larry Schultz

6mo ago

Prompt response and excellent service. Always good results. I am a repeat customer for several location.

Provider response

Thank you so much, Larry! We are always pleased to be available to help.

CN

Cheryl Nowlin

7mo ago

James knows his business, is prompt, personal and gets the job done! I highly recommend Action Pest Solutions.

Provider response

Thank you! Action Pest Solutions puts the Customer needs first in all we do.

LW

Lori Woodford

7mo ago

Action Pest Control is the BEST pest control service we have ever had! Friendly, professional -and get this-they deliver what they say they are going to do! They are prompt with communication, which is HUGE for my husband & I. Hands down-the BEST!!!!!

Provider response

Thank you so much,Lori! We definitely strive for total customer satisfaction. One of the biggest things in that is communication. Look forward to the many years of providing service for you and your family.

AG

Angel Gordon

10mo ago

James is awesome! He was very thorough when explaining and treating! Would definitely recommend to everyone and will be using this company again in the future for sure!

Provider response

Thank you for your review! It was a pleasure meeting you this morning. I hope that I was able to solve your issues. As always if any concerns pop up feel free to give me a call.

DR

David Rojas

1y ago

James did an awesome job. Was very responsive. Found and removed dead pest in my attic quickly.

Provider response

Thank you for your review, David! It is very important to us to be able to provide our customers with service as soon as possible. Although sometimes our schedules are full when it is something that is an emergency, we will go out of our way to jump into Action.

HD

Heather Davis

1y ago

James was extremely helpful and honest! He provided knowledge, took his time inspecting and saved us thousands of dollars compared to the big companies! We will definitely be calling James again when we need to.

Provider response

Thank you for your review, Heather! I am glad I was able to help. I am very disheartened that there are competitors out there putting bids for services that a consumer cannot afford without having to consider financing. thankfully, we have a mutual friend that was able to help you save your hard earned money. It was a pleasure meeting you and I look forward to helping you in the future when you need it.<br>

JR

Jordan Ray

1y ago

I have been using James with Action Pest Solutions for multiple years. He has been fantastic. I've made several recommendations to family and friends as I know this is simply the best way to let him know we appreciate them. He shows an extensive amount of knowledge and great experience. I always know he is fully capable to handle whatever comes around.

Provider response

Thank you so much, Jordan!<br>Receiving referrals from happy customers is one way of knowing that the service we provide is greatly appreciated! I look forward to many more years, providing services for you and your family.<br>

JI

Joplin Investigations

1y ago

James does a great job for us. He is on time and does what he says he is doing. We strongly suggest using Action Pest Solutions.

Provider response

Thank you for your review! I try very hard to keep my customers happy and when I receive a review like this, it lets me know that you are pleased with the services!

ME

Megan Ebeier

1y ago

James was incredibly helpful!! We were struggling with ants and not only was he extremely quick to come help, he was also great at explaining why he was doing what he did! Would highly recommend and will be our first call if we have any more issues!

Provider response

Thank you so much for your review! After speaking with your husband, I realized that y’all had received many different forms of information. I try to only provide correct information and diagnosis of services that are needed. I hope that you are still any free, but I will be touching base with you soon to ensure that you are!

CU

Cassidy Unruh

1y ago

James with Action Pest Solutions in Rockwall is the absolute BEST!! I was worried I might have squirrels in the attic! I called him to schedule an inspection and he was here within 10 mins! He walked my roof and looked around the entire perimeter of my home to see if there were any possible entry points into my attic, then got up into the attic to check there as well. He found no evidence of critters inside the attic, which I was very thankful for … But I must say I’m equally thankful for and impressed to have found an honest contractor who showed up promptly, did an inspection completely FREE of charge, and who did not suggest any unnecessary services just so he could get paid!! Y’all, that is about unheard of these days and for that reason James will be my go-to pest guy from now on!! If you are in need of any kind of pest control services in the Rockwall area, I could not recommend him enough!!

Provider response

Thank you for your review! Timelines is very important when dealing with animals and insects that are trying to take over. I am glad I was able to provide that quick service. Hopefully those noisy squirrels are not ever going to return! But if they do, I will be ready.

PM

Phil M

1y ago

We bought a lake front property in Heath about 4 years ago, and although the sunsets are great, there are some real challenges including pest control. We have a wide range of critters including mosquitos, midges, wasps, ants, spiders, crane flies, beetles, etc. We've also had our share of larger "guests" such as snakes, skunks, armadillos, and squirrels. We quickly realized that we needed an expert to help us from being overrun. We were fortunate enough to find James of Action Pest Solutions. James has detailed knowledge of a wide variety of pests, how they breed, feed, and behave, and most importantly, how to control them. We have been very pleased with the support we've received from James - thanks to James, we have been able to enjoy our property without constant attack by critters. Most notably, we are plagued by ants and mosquitos. As such, James provides regular treatment for these insects and we now hardly notice them. In addition to small pests, James also helped us with a "larger" pest - a male skunk. Apparently, this animal felt free to start digging a hole under our guest house, James thinks to build a nest for Mrs. Skunk. Thanks to James, Mr. Skunk never stood a chance! He set a trap for the skunk and believe it or not, baited it with Cheetos. I initially had my doubts, but within a day, a big skunk was sitting in the trap! James didn't kill it, but instead transported it out east and humanely released it in the woods. No need to say how impressed and appreciative we are for James' knowledge and treatments. We completely and highly recommend James and Action Pest Solutions to anyone looking to effectively manage any pest issues.

Provider response

Thank you so much, Phill! It is very good to get quality reviews. As you know, my goal is to make sure the customer is pleased with the services they receive. And from this review, I am sure that you are happy. I look forward to the many years of providing quality services for you and your family.

AJ

Andrew J

1y ago

I had this company come service 2 of my rental homes in Forney, one tenant said she did not see him treat all the exterior backside and little bit thats fenced on left side was left untreated she had cameras that showed him treat the left side before fence and front and right side but back side and small section of left side was not treated. James said he did treat it must have been camera not working properly. 2nd home didn’t say much. he treated the home inside and outside we had a ant issue in the area. He assured me both homes was treated and he had a 30 days warranty on his work if any ants came back he would come back and spray another time to insure they are gone. i said ok. I paid the invoices and left it at that. 2 weeks later one tenant sends me pictures of ants inside the kitchen backsplash and I contacted James he said he would put it on schedule and been about 3 weeks now no response. Does not seem like he values his warranty.

ZH

Zainah Hossain

1y ago

Highly recommend! James is awesome! We had a wasp infestation with 2 toddlers at home and he came to help as soon as possible, super friendly & professional plus you can’t beat their prices (trust me I called around, some companies don’t even inspect around on the roof or attic which I don’t understand if you’re looking for a nest) he took care of us and told us he would come back if we continued to have issues! If you need help with pest issues, call these guys!

Provider response

Thank you so much for trusting me with your pest control needs! It was my pleasure. Trust me I know with small children we want to do all we can to protect them from harm. look forward to the many years of helping with your pest control needs.

KK

Krysti King

1y ago

Excellent service! We will only be using Action Pest Solutions from here on out. He went above and beyond helping my office out. He’s earned a life time client from us!

Provider response

Thank you so much. It really was my pleasure!

DA

David Adams

2y ago

Arrives on time every time and always takes care of whatever issues we’re having. A real squirrel whisperer, too.

Provider response

Thank you! Look forward to our next visit.<br>

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