Weed Man Lawn Care

Today I had a crew of two members diligently working on my yard, Joshua and co-worker. I expressed my concerns about my front yard grass not growing. Joshua took the time to explain very well what issues the ground may have and possible solutions. I was very impressed with their explanations, very informed, well mannered guys, and how they and their branch manager gave me options and work around the needs. Excellent service today! Keep it up guys!

The gentleman that came today was awesome. Explained everything!!!!

Always good service and helpful team members. They do awesome work

My lawn is looking much healthier thank you!!!!!

Nick from Weed Man did a great job of explaining the application service and instructions regarding dog safety and watering. Very personable and easy to talk to. Great job!!

On site techs have been great, office personnel not so good. I've seen a change in my backyard for the better I've seen my front yard get worse. Year two with the company so time will tell.

Weed Man has been taking care of my lawn for ten years and I am very pleased with the results. All of the workers have been very polite and always notify me before the day they service my lawn. Then they knock on my door to let me know they are there as well as texting me afterwards that they have finished the job. I would not hesitate to recommend them to anyone.

Thank you I can not see a difference in my lawn S of today I fires it will take time thank you

Great work!

Very bad experience. Got a quote online and paid in full for the season. Once they came out to look at my property they would not provide the service as they said that they did not quote me the right price. Very bad service.

Great service great techs

Nick was very communicative and did a good job

We have used them for 2 years and they have done an excellent job keeping the weeds at bay. Offer a plethora of services and are not high pressure.

Excellent service. Prompt. Gave advance notice. Friendly and considerate.

Zero results after spending $2,000 on unsolicited visits over a period of some 12 months, even at times when we told them not to come because we were out of town. Based on other reviews, this pushy approach seems to be their MO. Unprofessional and frankly incompetent. I do NOT recommend them.

We started with them in 2023 and had the best service, but this year has been a different story. February 2024 - I contacted them at the end of Feb to see where they were. They apologized that they were behind on starting this year and would put me on the schedule. Never saw them; called back. Again, they apologized and stated that somehow I fell through the system, again. March 2024 - They finally came out to treat the yard and be "caught up." I called them to see when they would be starting the mosquito portion of their package, and I was informed that they were about to start that back up, which they did at the end of March. April 2024 - NOTHING. May 2024 - Contacted them to let them know that my yard looked pretty rough and by rough I mean enough that we decided to rip up a huge section in our backyard, dust with topsoil, and put down 3 pallets of grass. They stated that somehow I got left off the system again...yes again. They stated they would get me worked back into the program asap. I reminded them that we never got our April mosquito treatment and again they apologized. Ok......this is where I finally lose my patience. They sent me a text on Saturday - 5/18 - stating that they would be here Monday 5/20. Then, I got another text stating that it was canceled on Monday; rescheduled for Tuesday. Tuesday 5/21 came and it was getting later in the day, so I called to confirm they were still coming. They stated I was still on their route to hit and that it would still happen that day. They didn't show. Got a text that they would be out to treat the grass on Wednesday 5/22 and they would be out on Friday for the mosquito treatment that we were suppose to get in APRIL!!!! So today, Wednesday - 5/22 - they showed up. Two gentlemen got out, rang my doorbell to notify me they were here, and left 9 mins 38 seconds later per my cameras. I called to find out what this treatment was suppose to entail. This treatment has a hose that is used to do the application. I live on a 1.45 acre, pie shaped yard, the front being the smallest section. They stated that they treated the yard and even had pictures. I told the very nice (and I honestly mean that) young lady on the phone that I do have on my cameras where one of the gentlemen walked in my backyard and took pictures, but unfortunately forgot to bring the hose with him or apply anything......that my friends is called theft. He took pics as though he applied it everywhere, but cameras DON'T lie....he brought no hose, not other system to possibly apply anything to the back. She contacted the gentlemen who stated they would come back. I called my husband and sent him the videos. He told me to call them back and just cancel the program all together and notify them to please not return today since the trust had been broken and we no longer wanted services by them. She did state that she would have a senior tech come out and meet with us. I told her that unfortunately, the trust had been broken....we wouldn't feel the need to have to rewatch our cameras to see if they had actually done their job. We had been extremely patient. We contacted them so many times since February. We were forgotten many times and had many apologies, and in the end, we have a yard full of weeds and mosquitoes. The yards around us use TruGreen and they look great...granted they are more expensive, but if you put a tag on the amount of time and effort we had to put in to get them to come out, and then when they actually came out to have them lie about the treatment, well I guess it will be worth the extra expense in the end. So, with that, I'm sorry it ended like this because last year they were amazing. This year....they employed individuals who were thieves and a scheduling system that obviously doesn't know how to keep track of accounts properly to make sure they are getting the services they have been promised.

We used the service in 2022 and paid the whole annual fee in one single payment. Not completely happy with the results, we decided not to use the service in 2023. They sent us an e-mail on Jan 29th 2023, stating they would come to do the services on Jan 30th (following day). We did not see this e-mail on January 29th. The applicator came in the following day, did not ring the bell, trespassed into our property and did the application. When we finally saw the e-mail, we called them on February 6th and stated that we did not contracted the services for 2023. Now they want to charge us $84.57 for this first application of 2023. We called them on February 6th, and a second time on April 26th to state that we did not want the services, that we did not sign any auto-renewal clause, and that we were not informed properly and with enough prior time warning that the applicator would be coming. We would have called immediately if we had seen the e-mail on January 29th (Sunday by the way). We also stated that we would not pay this amount and asked them politely to write it off. They keep sending us bills and sent us to a collection agency. Unbelievable. I am considering going to the police and reporting the illegal trespassing of our property performed on January 30th by the applicator.

I just cancelled my service. First off, I requested a call back which is supposed to not incur a charge and I was charged. Second, I get a VM stating that my service has been suspended for an over 60 day past due account. My account was never 60 days or 30 days past due. The VM also stated how many times "they" attempted to contact me including USPS and email. I never heard from anyone. The service does not control the weeds in my yard. Obviously this is not a well managed operation. Last week I called, once again, for a follow up visit. A senior tech was supposed to call letting me know they were on their way-did not. When tech did arrived my granddaughter answered the door for me to let tech know I would be right out. When I went to back yard to open the gate, the truck was pulling away from my house. Never returned or called. This is not good customer service.

Avoid dealing with this company. They conducted two services on my yard without my approval. It was agreed with them that nobody does anything without first getting in contact with me. They told me they knocked on the door, but nobody answered so they just spread my yard. The yard still the same after two services and nothing looks different. No improvements at all. They are unprofessional and not worth to deal with.

Avoid this company at all costs. They lied about performing treatments to my property, and then refused to refund the money. When they went to the wrong house the first time, I forgave them. What I couldn't forgive was when they came to my house for the treatment, placed their flag, and left without ever treating my lawn. Not only did I capture this on my Ring camera, but my neighbor witnessed this happening as well. And then after this, they have the fortitude to call, text, and email claiming that they saw an issue with my lawn that needed immediate attention for an additional $115. An absolutely atrocious company that refuses to abide by simple moral responsibility. Update: They take this “so seriously” just to ghost you if you email them like they ask. Don’t be fooled by the response to this review, they do not care. I performed one treatment on my lawn with the Ortho Nutsedge product and magically I have no weeds. Please don’t waste your money on Weed Man.

Do not recommend at all, waste of time and money . I recently joined there 1 year program in April and after few visit still they are unable to control weed in my yard. called them multiple times in last ten days for weed control application they schedule a visit send me texts and no one showed up on specific day its totally not professional. I discus the issue with my friends who referred me and they all are facing same problems like me for their visits. They will be so professional when they come to you to get your business, and after you purchase their program you will see how unprofessional they are in their Business.

Service was terrible and rarely showed up when they said they would. When they did show up they didn't let us know they arrived so would only do the front yard and not ask to get in the side or backyard. Saw zero improvement in my yard after almost a full year of treatment (if anything it got worse). Once you cancel they refuse to take you off their call list and you will get calls almost every day. There are much better options out their that actually respect their customers. (This was written after receiving my 4th call in the last two days from their San Antonio office... I've asked several times to be removed from the list over the last year+)

I tried out the weedman service to see if they could get rid of crab grass. Had 8 month of treatments but the process was not working. They would also not schedule the visits in a timely manner or call before they came. Since i have a dog they could not treat the back yard when they showed up unannounced. Yet still billed me for a whole yard treatment. After I called to complain about the technician not notifying before they came out when the service was not wanted they still billed me and did not credit my card. Worse customer service ever in my opinion and lack of communication between corporate office and satellite locations.

I don't know where all the 5 Star reviews came from, but this was not my experience. In January, my yard was in the worst shape it has ever been. We called Weed Man multiple times, requested they come out and walk the yard with us to discuss treatment, etc. to no avail. Were promised phone calls back and they were never returned. It is now the end of May and the yard still has not recovered and the weeds are terrible. I would NOT recommend this company to anyone. They are a very small outfit that does not respond or act. They are not full-service in that you would still need someone to fertilize plants.