Provider profile

Naturalcare Pest Control

4.9 stars from 165 customer reviews · 747 W 18th St Suite D, Houston, TX 77008

  • 4.9 out of 5 stars
  • 165 customer reviews
  • Houston, Texas
  • Open 5 days/week, Early hours, Evening hours
4.9
Rating
165
Reviews
Yes
Claimed
Yes
Website

About this provider in Houston

Naturalcare Pest Control provides much more than a basic ant and spider control. We're a dependable exterminator company that offers pest control services in Houston, Katy, Cypress, Bellaire, Spring Branch, Hedwig Village, and neighboring areas. Our exterminators are well trained and licensed, and will provide free…

Pests handledantspest control
Methodsenvironmentally friendly solutions

Rating breakdown from customer reviews

4.9

165 reviews

5
159
4
2
3
1
2
1
1
2

Customer reviews for Naturalcare Pest Control

FB

Falisha Bennett

5mo ago

Very accommodating with our schedule. Service team showed up on time and and was very thorough walking around and treating areas outside the home. Everyone we have spoken to has been very friendly! Will definitely recommend this company to others we know. Thank you for the great service!

Provider response

Thank you, Falisha. We appreciate your kind words about our punctual, thorough, and friendly team and are honored by your recommendation. <br>We remain committed to maintaining these high standards; please contact us anytime for future service or questions.

DY

Dan Yokubaitis

5mo ago

Inside pest control incomplete Garage pest control not addressed or serviced! Outside pest control service unknown. I did not see Tech walking area

A

Alex

6mo ago

Do not waste your time with these guys. I would not give them even one star. First tried to upsell above and beyond what was needed. Then disappeared. I was promised a call back on several occasions by staff and they never called back.

Provider response

Hi Alex! Thanks for sharing your feedback. I looked thru our records and did not find an Alex on schedule or even a quote given recently. I am curious if this might be for another company since you mentioned upsells which we really don't do. I would genuinely like to connect and understand what might have happend. If you can give me a call at 281-849-6149. Thanks Chad

DK

D K

8mo ago

Service is great as long as you don't have to deal with people in the office.

Provider response

Thank you for your feedback, D K. I’m sorry to hear about your experience with our office staff; we’re addressing this internally to improve communication and service. Please feel free to reach out to me directly if you'd like to discuss this further.

AP

Adriana Pineda

11mo ago

Not happy with their accounting and lack of professional attention

PC

Peter Cousins

4y ago

They advertise Google that they do one time service but when they call to schedule appointment they refuse to come unless you agree to six visits a year. Then they claimed it was customer complaints rather than the obvious of trying to multiply their income! In the past they have provided excellent service but now they are acting corrupt.

Provider response

Hello Peter. Sorry for the poor experience. But I am not sure you spoke to us and this may be for another company? We do not require recurring service and will gladly do a one time visit. We actually don't even have a contract, unlike alot of services. If you have any questions, feel free to reach back out to us and we will be happy to help.

AM

Alisha Mills

4y ago

We attempted service with Naturalcare for several months. We really really liked their people's professionalism and service approach. Unfortunately, their product did not work for our home with it's large trees, older structure and giant roaches. We had to have repeat visits and it just never got to the point of being pest free. I attempted to collect some sort of refund, especially after our new service jumped in an is working in our attic and doing things that Naturalcare never even tried. I was ignored for my request to get some of our wasted money back. I can't recommend them even though many companies could take a lesson from them in professionalism.

Provider response

Hi Alisha! Sorry for the poor experience. We do use a more low impact solution but it should still provide you with great results! We also can up the level of treatment for clients that seem to have stubborn pest issues. I know we did a free call back for you but unfortunately we cant provide refunds for the first service. But we are always happy to come back until we get the pest issue under control!

RH

Richard Harris

5y ago

I like that they use environmentally friendly solutions to controlling insects in and around the home. I have been happy with their service.

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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.