About this provider in Houston
Naturalcare Pest Control provides much more than a basic ant and spider control. We're a dependable exterminator company that offers pest control services in Houston, Katy, Cypress, Bellaire, Spring Branch, Hedwig Village, and neighboring areas. Our exterminators are well trained and licensed, and will provide free…
Rating breakdown from customer reviews
4.9
165 reviews
Customer reviews for Naturalcare Pest Control
Falisha Bennett
Very accommodating with our schedule. Service team showed up on time and and was very thorough walking around and treating areas outside the home. Everyone we have spoken to has been very friendly! Will definitely recommend this company to others we know. Thank you for the great service!
Provider response
Thank you, Falisha. We appreciate your kind words about our punctual, thorough, and friendly team and are honored by your recommendation. <br>We remain committed to maintaining these high standards; please contact us anytime for future service or questions.
Dan Yokubaitis
Inside pest control incomplete Garage pest control not addressed or serviced! Outside pest control service unknown. I did not see Tech walking area
Alex
Do not waste your time with these guys. I would not give them even one star. First tried to upsell above and beyond what was needed. Then disappeared. I was promised a call back on several occasions by staff and they never called back.
Provider response
Hi Alex! Thanks for sharing your feedback. I looked thru our records and did not find an Alex on schedule or even a quote given recently. I am curious if this might be for another company since you mentioned upsells which we really don't do. I would genuinely like to connect and understand what might have happend. If you can give me a call at 281-849-6149. Thanks Chad
D K
Service is great as long as you don't have to deal with people in the office.
Provider response
Thank you for your feedback, D K. I’m sorry to hear about your experience with our office staff; we’re addressing this internally to improve communication and service. Please feel free to reach out to me directly if you'd like to discuss this further.
Adriana Pineda
Not happy with their accounting and lack of professional attention
Peter Cousins
They advertise Google that they do one time service but when they call to schedule appointment they refuse to come unless you agree to six visits a year. Then they claimed it was customer complaints rather than the obvious of trying to multiply their income! In the past they have provided excellent service but now they are acting corrupt.
Provider response
Hello Peter. Sorry for the poor experience. But I am not sure you spoke to us and this may be for another company? We do not require recurring service and will gladly do a one time visit. We actually don't even have a contract, unlike alot of services. If you have any questions, feel free to reach back out to us and we will be happy to help.
Alisha Mills
We attempted service with Naturalcare for several months. We really really liked their people's professionalism and service approach. Unfortunately, their product did not work for our home with it's large trees, older structure and giant roaches. We had to have repeat visits and it just never got to the point of being pest free. I attempted to collect some sort of refund, especially after our new service jumped in an is working in our attic and doing things that Naturalcare never even tried. I was ignored for my request to get some of our wasted money back. I can't recommend them even though many companies could take a lesson from them in professionalism.
Provider response
Hi Alisha! Sorry for the poor experience. We do use a more low impact solution but it should still provide you with great results! We also can up the level of treatment for clients that seem to have stubborn pest issues. I know we did a free call back for you but unfortunately we cant provide refunds for the first service. But we are always happy to come back until we get the pest issue under control!
Richard Harris
I like that they use environmentally friendly solutions to controlling insects in and around the home. I have been happy with their service.
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