About this provider in Houston
The Elite Wildlife Services team is a group of passionate professionals with over 10 years of experience dedicated to protecting Houston area homes & businesses from unwanted wildlife such as bats, rats, rodents, raccoons, squirrels, opossums, snakes, bees, & much more. We're local and privately owned, so our sole…
Rating breakdown from customer reviews
5
474 reviews
Customer reviews for Elite Wildlife Services
Randy McClendon
Logan was extremely knowledgeable and patient . He was able to get the mother raccoon and babies to leave the nest just as he said, it took almost 2 weeks but then he sealed up five or six openings and sprayed a disinfectant in the nesting area. I felt he really knows his business
Lindsey Honari, MBA, ACC
Excellent service. Very communicative. Always on time. I’ve already referred Yeyser twice!
Susana Rincón Gallardo
We are so thankful for Josh! After some stubborn Raccoons he finally git all of them out and cleaned!!!
Michael Muransky
Yeyser has done a great job!
Rachel Ward
We contacted EWS through a neighborhood recommendation. The company exceeded expectations. Josh was our technician, great communicator, very knowledgeable and we were so impressed with his determination to make sure all possibilities were covered. It took some time, mostly our busy schedules but Josh made himself available to follow up on noises etc as we waited to be sure "everyone"was out of our attic. Big thank you to Josh and the whole EWS team.
LOGAN MG03
This company is very professional and clearly know their stuff! Ashly was great at explaining everything to me down to the detail and kept clear and consistent communication with me throughout the entire process.
Provider response
Thanks Logan!!
Sandra Lacy
Elite Wildlife Services were honest, professional, very happy to offer a free inspection, and were very informative about their services. I decided on another company but found Elite to be a great team and highly recommend their expertise.
James Fowler
Yeyser provided excellent service. I would definitely use this company again
David Holland
Guadalupe & EWS have done work for me several times and he is first class. Would definitely recommend!
Tara Haugvoll
Ashly and Josh swiftly came out to my new-build home to help with field mouse infestation. They worked thoroughly and quickly. The company itself has been nothing short of wonderful. Hopefully you don’t have any infestations, but IF YOU DO give them a call.
Chad Alexander
Ashly from Elite Wildlife Services is simply the best! She took a very detailed approach to solving our issues and made sure everything was perfect, even coming out to recheck that all of the critters were gone. The only ones unhappy were the squirrels!
Channel Milbourne
Guadalupe was amazing! Walked us through everything he was doing and answered all our questions and made sure we understood everything.
cleophas boyd
Excellent excellent Service. I would recommend them to anyone suffering from bats, Raccoons or squirrel infestation. They are one of the best.
Paul Brown
Yeyser Cabrera provided efficient service to remove a dead squirrel from a ventilation pipe. He was friendly and helpful and returned for a follow up to ensure the passage for another critter wouldn’t happen
Provider response
Thank you for the review Paul!!
Debra M.
So very happy with the thorough and dedicated work completed by Ashly!! She was so knowledgeable and experienced! Highly recommend Ashly from Elite Wildlife.
Provider response
Debra thanks for the great review of Ashly!!
Wendy Floyd
Yeyser Cabrera did a great job he was very communicative and thorough made this process very easy
Provider response
Thank you Wendy!!
Nykeki Broussard 'student'
I was sorely vexed with sounds of critter invaders. I called EWS and they saved the day and my peace of mind! Ashley and Josh are the ultimate professionals! They are kind and patient and took their time explaining everything and they never complained about my many many questions and quirks! Ashley and Josh are THE ultimate Wildlife Removal Consultants and I'd highly recommend EWS any day of the week and twice on Mondays! (Sundays are reserved!)
Provider response
Thank you for taking the time to review us Nykeki!!
Eric Scott
Guadalupe is very professional and thorough.
Provider response
Thanks Eric!!
Joseph Joyce
Guadalupe is an excellent rep. He was efficient and explained all the steps. He showed up on time every time. I will ask for him for future issues we may have.
Provider response
Thank you for the review Joseph!!
Ashley Young-Golden
Yeyser was great! We were dealing with a critter in attic. The first company was not as thorough going through the attic to identify the critter they also wanted $450. I contacted Elite Wildlife the next day and Yeyser was connected to our case quickly. He came over and completed a thorough walkthrough inside and out. He came back with pictures of Raccoon dropping and urine in the insulation. Once we were ready to move forward paying only $300, Yeyser came back to set up a one way excluder. Honestly once that was in place our raccoon friend was not heard from again. We waited about 4 days for Yeyser to return and remove the excluder. He then quickly patched the entry point with a metal plate. Ask for Yeyser Cabrera at Elite Wildlife Services next time you think you have an unwanted critter in your home.
Provider response
Thank you for the great review of Yeyser!!
Patrick Nolan
We were serviced regularly until they recently decided not to do bait station service anymore without any advanced notice. They don't honor their commitment to customer service and I wouldn't recommend anyone rely on them for continuous service. One star is too much for this company.
Provider response
Mr. Nolan,<br><br> Elite Wildlife Services provided regular rodent control services to you from 2022 for over two years, and all services were performed as agreed.<br><br>As we discussed over the phone, we explained that due to staffing limitations and an operational change, we discontinued ongoing bait station servicing. This decision was communicated directly and was not related to the quality of our work. We fulfilled our responsibilities for the entire time services were active.<br><br>This one-star review appears to be the result of frustration over our inability to continue a specific service—not because the work performed over the past two years was deficient. We stand behind the consistency and quality of the services provided and do not believe this review accurately reflects our performance.<br><br>— Elite Wildlife Services
Ana Benites
Mark & his team is amazing. They are knowledgeable, efficient and very professional. Scheduling a free inspection was easy, they came out evaluated our rodent issue, took care of it and answered all of our questions. Very pleased with their service and 100% recommend them for anyone needing to remove rodents or wildlife from their home.
Provider response
Thank you Ana for the great review!!
Megan Tyson
I called EWS because I was hearing some sort of animal running around in my attic. Yeyser Cabrera responded to my call and came out quickly. He was able to remove what turned out to be a raccoon and made the necessary repairs to my house so that no more animals will be able to get in. He was very respectful and communicated everything he was going to do.
Provider response
Thanks for the review Megan!!
Monte
Employees are very rude belligerent would never use them again my life depended on it
Provider response
Monte we're truly sorry to hear that this was your impression of your experience, as this is not the level of service or professionalism we strive to provide. We take all feedback seriously and would appreciate the opportunity to learn more about what occurred so we can address it properly.<br><br>Our team is held to strict standards of professionalism and customer care, and any behavior that falls short of that is addressed immediately. We would welcome the chance to speak with you directly to better understand your concerns and work toward a resolution.<br><br>Please feel free to contact our office at your convenience 832-727-9181.
Sukaina Imran
Hello! We had multiple critters in our attic, so we called this company. We are very pleased with their service. The technician, Yeyser Cabrera, did an excellent job ensuring all openings were sealed and installed a few excluders to let critters go out without harming them. He also caught a baby squirrel that was lost and trapped inside. We highly recommend them 👍🏼
Provider response
Thanks for the great review Sukaina!!
Dustin Abshire
Would not recommend, nice guy and provided good info. Did not execute the game plan we talked about. Animal died before he set up traps
Provider response
Dustin please reach out to me directly at 832-727-9181.
Bradley Stevenson
Used their services on my inlaws house and they were some of the rudest people I've ever met. Other reviews must be from employees because the quality of service was only better than the poor attitude and unprofessional employees. Wouldn't recommend, 0 stars if I could.
Provider response
After extensive review of our customers we are unable to find anyone that we have engaged in business in and have concluded this is either malicious or spam. If incorrect please call me directly at 832-727-9181 and I will be happy to address any situation. All our reviews are from real customers and reflect the true service and conduct of our business.
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