EcoShield Pest Solutions
Verified4930 Dacoma St ste g, Houston, TX 77092
Open 6 days/week
About EcoShield Pest Solutions
Protect your Houston, Texas home or business with EcoShield Pest Solutions, your trusted experts in safe, eco-friendly pest control. We provide comprehensive services including Termite Control, Mosquito Control, Bed Bug Treatments, Rodent Control, and more. Our licensed technicians use family and pet-safe treatments to get rid of pests and keep them from coming back. Whether it’s residential pest control in Houston or commercial services you need, EcoShield delivers dependable results, excellent customer care, and guaranteed satisfaction. Serving Harris County, Liberty County, and nearby areas. 📞 Call today to schedule your free inspection and protect what matters most to you!
Rating Breakdown
4.6
★★★★★4,118 reviews
Customer Reviews (30)
Richard is very professional and courteous.
Response from EcoShield Pest Solutions
Hi, <br><br>Thank you for your positive rating! We appreciate your support and look forward to providing you with excellent service at EcoShield Pest Solutions. <br><br>Customer Feedback Team
Bryan always does an excellent job! He’s knowledgeable, diligent, and patient when listening to my concerns. Thank you Bryan!
Great experience with Valiesha today!
Caleb did a great job!
Deonndray did a great job and was very professional!
Steven does a fantastic job eradicating all our Texan pests like wasps/hornets and fire ants. He's always professional, prompt, and informative. Thanks Steven!
J. Kenrezki provided great customer service. He was very informative, prompt and very thorough. He took around 30 minutes to complete the job. Highly recommend.
Luis N was extremely courteous and professional as he serviced our home today. He was very clean and efficient as he worked through the home spraying for pest protection. The eco shield team did a wonderful job today and Luis especially!!
Response from EcoShield Pest Solutions
Hi David,<br><br>We’re glad to hear that Charles was flexible and provided efficient service. Thank you for recommending EcoShield Pest Solutions! <br><br>Customer Feedback Team
Very polite and professional.
Always very happy with the quality of service and friendly technicians. Valiesha came by today, right on time, and did an awesome job, not only with the service but answering all my roach questions!
Response from EcoShield Pest Solutions
Hi,<br><br>Thank you for your positive feedback! We strive to provide great service and look forward to continuing to assist you at EcoShield Pest Solutions.<br><br>Jay A.
Very nice and respectful. Answer all my questions. Very professional!
Response from EcoShield Pest Solutions
Hi, <br><br>Thank you for your positive rating! We appreciate your support and look forward to providing you with excellent service at EcoShield Pest Solutions. <br><br>Customer Feedback Team
Richard had an awesome attitude and took great pride in his work. Nice job‼️
Great work, always punctual, courteous
Response from EcoShield Pest Solutions
Hi Alex, <br><br>We appreciate your feedback! Thank you for sharing your experience, and we look forward to assisting you again at EcoShield Pest Solutions. <br><br>Customer Feedback Team
Layne was very helpful and pleasant as we worked on the inside of my house treating it for bugs. Then we talked about where bugs can hide in outdoor areas.
He was great
Always great. Efficient and thorough
don’t ever use them they suck , they charged me and never did anything. PLEEEEEASSEEEE STAY AWAY FROM THEM i would give them 0 stars if i could. STAY AWAY FROM THEM PLEASE!!!!! PLEASE STAY AWAY STAY AWAY FROM STAY AWAY STAY AWAY WORSE COMPANY EVER WORSE COMPANY STAY AWAY HORRIBLE HORRIBLE
Response from EcoShield Pest Solutions
Hi David, thank you for sharing your feedback. We’re sorry to hear you felt this way, as we aim to provide thorough and effective service for every customer. Our records show that your account is fully closed with no pending balance as of February 25, 2026. We also want to reaffirm that all customers are covered by our 100% Service Guarantee, which ensures we return at no additional cost if covered pest activity continues between visits. If you’d like to discuss your concerns further, please email us at customerfeedback@theshieldco.com so we can assist you directly. We appreciate the opportunity to help.<br><br>Jay A.
STAY AWAY!! Random stranger rang my doorbell, felt a bit pressured into trying the service, was told that I could cancel after the introductory services, which required two visits. I canceled after two visits. Now they are harassing me with text messages and emails about an early cancellation fee of $270. I tried calling them, couldn't get a hold of them, just kept getting text messages and when I'd respond, I only got automated responses. Now they've sent me to collections. I'd rather have a wasps nest inside my bedroom than use this service.
Response from EcoShield Pest Solutions
Hi Ritha, thank you for sharing your feedback. We’re sorry to hear this has been your experience, and we understand how frustrating that must feel. Our agreements are always reviewed through our three-step signup process, which includes a verbal overview, an emailed copy, and a text confirmation with a “YES/1” reply for approval. Since we were unable to locate an account under the details provided in this review, we’d really like to take a closer look and make sure this is addressed properly. When you have a moment, please reach out to us at <customerfeedback@theshieldco.com> so we can assist you directly. We appreciate you bringing this to our attention.<br><br>Jay A.
I've been a customer for a long time and have been a happy one at that. Today, however - not happy. I called to reschedule my appointment that is schedule for this coming Tuesday morning, 2/27/26. Talk about making it difficult. I had to ask 5 times (literally) it started with you don't need to be home, we can do it with out you there, to why are we rescheduling - do I need to give you a reason? Aren't I the customer? calling with plenty of advance notice. Then it was well IF we do reschedule, then it has to be this month - meaning that week. Like I'm forced to do this? I told her I said I don't need this, you are about to lose me period, well I'll cancel the appointment and we can call you back to reschedule. My take is that corporate numbers are now coming before customers. They have to have so many treatments done to meet their monthly numbers. This call really made me feel like the bad guy for trying to reschedule before a huge ice storm rolls into town. And they make it as difficult as possible - "let me get my manager to see if I can reschedule" - Seriously?
Response from EcoShield Pest Solutions
Hi Tom, thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced while trying to reschedule your appointment, as our goal is always to make this process as simple and accommodating as possible. We’d really like the chance to review this with you and ensure your future appointments are handled smoothly. Please reach out to us at <customerfeedback@theshieldco.com> so we can take a closer look and help get things back on track. We appreciate you being a long‑time customer and hope to restore your confidence in us.<br><br>Jay A.
Steven the person that does my services is great for him a 5 star. The salesperson we had fibbed to us just to make a sale for that it is a one star. Beware
Response from EcoShield Pest Solutions
Hi Mary, thank you for sharing your feedback. We’re thrilled to hear that Steven provided excellent service—he truly cares about delivering the best results for our customers. At EcoShield, we back every treatment with a 100% Service Guarantee and always aim to provide thorough and effective solutions for a pest-free home. If you’d like to discuss your experience further, please reach out to us at **<customerfeedback@theshieldco.com>**. We appreciate your trust and look forward to continuing to serve you.<br><br>Jay A.
It’s like they’re just spraying water. The service does nothing to actually get rid of bugs. The technician rushes in and out in five minutes and doesn’t address the requests I specifically ask for. Customer care is terrible. They don’t help at all, no matter how much they claim their “loyalty” to value their customers. Don’t waste your time.
Response from EcoShield Pest Solutions
Hi Priscila, thank you for sharing your feedback. We always aim to provide thorough and effective service, and our technicians are trained and experienced to deliver progressive treatments designed for long-term pest control. We understand that pests can sometimes persist, which is why we offer our 100% Service Guarantee—if covered pests return, we’ll retreat at no additional cost.<br><br>Our records show your account was closed as of 11/19/2025 and there is an open balance for the service completed on 10/24/2025. If you’d like to discuss this further or need assistance, please reach out to us at **<customerfeedback@theshieldco.com>** so we can help resolve everything promptly.<br><br>We appreciate your time and the opportunity to make things right.<br><br>Jay A.
Use someone else. Scammed me into signing a contract as the cost and service seemed reasonable. After a few months I asked them to discontinue as we were still getting a lot of rodents, odd insects and spiders. They convinced me to me to stay. Another few months, no improvement. I let Aptive treat my place and they did an excellent job and much improvement. No more rats. No more weird bugs. No more spiders in the house. I stopped paying eco and explained why with only 2 mos left in the contract and they still sent me to collections. Crooks. Dont fall for these money grabbers.
Response from EcoShield Pest Solutions
Hi Steven, thank you for sharing your feedback.<br><br>We’re sorry to hear that your experience didn’t meet expectations. Our service is designed to be progressive and thorough, with trained technicians who follow proven treatment protocols to deliver effective results. We also stand behind our 100% Service Guarantee, which includes complimentary re-treatments if covered pests persist after the egg-cycle visit.<br><br>Our records show that your account is now closed, but there is still an open balance for the service performed on August 6, 2025. We understand concerns around contract terms, and we do review all agreements through a 3-step confirmation process to ensure clarity.<br><br>We’d appreciate the opportunity to speak with you directly and work toward a resolution. Please feel free to reach out to us at <customerfeedback@theshieldco.com>.<br><br>Thank you again for your feedback, and we wish you all the best.<br><br>Jay A.
Everyone please save yourself the trouble. They only come once every two months and do absolutely nothing. At the end of their 10 minute visit they list all the services done that weren’t actually done. Interior never gets done but is listed as completed every visit. Also very suspicious that I can never get an appointment when I can actually be home and present. Lastly if you decide that spending $160 for them to spend less than 10 mins per visit every two months is crazy they charge you a $250 cancellation fee. Scammers. Last time I give anyone coming door to door a chance. Shame on me. Pure robbery! You guys aren’t about to just take my hard earned money like that. Go ahead and send me to collections. Pictures attached are from their most recent visit after giving them one more chance. Obviously they didn’t give a spiders ass. You know where their work stands if they have to charge $250 cancellation fee. If anyone else was affected by this company there is a class action law suit against them. Please share and put an end to businesses like this.
Response from EcoShield Pest Solutions
Hi Andy, thank you for sharing your feedback.<br><br>We’re truly sorry to hear that your experience hasn’t met expectations. While we aim to provide consistent, high-quality service with every visit, we understand how frustrating it can be when things don’t feel right. Our treatments are designed to be progressive and targeted, and we stand behind them with a 100% Service Guarantee—if covered pests return between visits, we’ll retreat at no extra cost.<br><br>Regarding the early termination fee, it’s part of our service agreement and is reviewed during our 3-step signup process, which includes a verbal explanation, a copy sent by email, and a confirmation text reply.<br><br>We weren’t able to locate your account based on the information provided, but we’d really like the chance to look into this further and make things right. Please reach out to us at **customerfeedback@theshieldco.com** with your account details so we can assist you directly.<br><br>We appreciate you giving us a chance and hope to resolve this in a way that feels fair to you.<br><br>Jay A.
Steven from EcoShield did not perform the services he claims on the door hanger summary he left after his visit. Simply swept spider webs off the crevices and left. Signed for the work even though no one was home
Response from EcoShield Pest Solutions
Hi Jason, thank you for sharing your feedback.<br><br>We’re sorry to hear that your experience didn’t meet expectations. We aim to provide thorough, effective service during every visit, and our technicians are trained to document treatments accurately. If something was missed or unclear, we’d appreciate the opportunity to review your account and make it right.<br><br>Please email us at **customerfeedback@theshieldco.com** so we can look into this further and ensure your concerns are addressed.<br><br>Thank you again for your time.<br><br>Jhay G.
i received the dreaded knock despite posting 2 absolutely no soliciting, no knocking / ringing signs on the front door at eye level. 1st knock at noon, 2nd knock 6 1/2 hours later after 6:30p. i was in the middle of a call and got interrupted by the knock. i opened the door and was greeted by antonio who offered pest control services. he was not pushy and explained their services in depth.
Response from EcoShield Pest Solutions
HiJen Jen, thank you for sharing your feedback. We understand your frustration regarding the repeated knocks despite your "no soliciting" signs and the interruption to your call. We aim for our team to always be respectful of residents' preferences.<br><br>We appreciate you noting that Antonio was not pushy and explained our services thoroughly. However, we also want to address the disregard for your signage. Please email us at customerfeedback@theshieldco.com with your address and the approximate times of the knocks. This information will help us address this internally and ensure your address is added to our internal Do-Not-Contact list.<br><br>We look forward to resolving this.<br><br>—Jhay G.
These door to door solicitors overlooked and ignored multiple no soliciting signs. After I pointed them out, they still started on their pitch. Nearly 6 pm on a Saturday evening, enjoying a movie with my family, interrupted by a sales visit.
Response from EcoShield Pest Solutions
Hi Mark,<br><br>Thank you for sharing your feedback. We value every opportunity to connect with potential customers and provide valuable services. We understand your concerns, and we want to ensure that any interactions with our team are respectful and professional. Please reach out to us at customerfeedback@theshieldco.com so we can discuss this matter further and address any issues directly. <br><br>Customer Feedback Team
Contact Information
Phone
+1281-918-7430Address
4930 Dacoma St ste g, Houston, TX 77092
Website
www.ecoshieldpest.comHours
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