Provider profile

Barefoot Mosquito & Pest Control - Houston TX

4.9 stars from 983 customer reviews · 6961 Brookhollow W Dr Suite 120, Houston, TX 77040

  • 4.9 out of 5 stars
  • 983 customer reviews
  • Houston, Texas
  • Open 6 days/week, Evening hours
4.9
Rating
983
Reviews
Yes
Claimed
Yes
Website

About this provider in Houston

"We offer general pest control services to get rid of common pests in Houston, TX such as roaches, spiders, ants, crickets, earwigs, centipedes, millipedes, silverfish, scorpions, and beetles. We also offer specialized services for mosquito control, flea and tick control, bed bug control, rodent control, and termite…

Pests handledtermites
Praised forprofessionalfriendlypoliterespectful
Methodsfogging treatmentsdid two treatments

Rating breakdown from customer reviews

4.9

983 reviews

5
944
4
20
3
3
2
2
1
14

Customer reviews for Barefoot Mosquito & Pest Control - Houston TX

AJ

alex jobi

4mo ago

Very professional on time and he explained to me how everything works.

MW

madalyn webster

4mo ago

Darnell was great and very helpful. So friendly and gave great advice etc. Thank you, Darnell.

JT

Julie Trumbo

4mo ago

Justin talked through everything. Educated me and was so kind. He did an excellent job!

JO

Johnson Olawale

4mo ago

Jason was very helpful and knowledgeable

CA

Christopher Angsomwine

4mo ago

Jason gave outstanding service . He was patient to understand what all my issues were at the house and handled it professionally

LK

LM Kniz

4mo ago

Darnell provided a Very professional service. Good explanation. Answered questions. Timely. Good communication on arrival time.

Provider response

Thank you for your feedback. We’re glad to hear the service was professional and that communication throughout the appointment met your expectations. We appreciate you taking the time to share your experience.

VP

Vicki Preer

4mo ago

Jaison let me k ow he was on the way and arrived in a timely manner. He explained the service he would and did provide and let me know when he was finished. All around d excellent and painless process. He even let me know when I could put my dog back in the yard after treatment. Two thumbs up!

Provider response

Thank you for the great feedback! We’re glad to hear you were kept informed every step of the way, from arrival to completion, and that the service was smooth and easy. Clear communication, timely service, and ensuring safety for your pets are all important to us. We truly appreciate the two thumbs up and your support!

MG

Mac Graham

4mo ago

Jason was thorough and kept us up to date on current and future issues. Highly recommend! Thanks Jason

KY

Kurt Yaeger

4mo ago

Great experience with Caden today. He arrived on time, checked in at the door to confirm the services needed, and was very respectful throughout the process. He even wore boot covers while inside the house, which shows a great deal of care for the customer’s home. Professional, polite, and efficient service.

MM

Megan Miller

4mo ago

2026 review: barefoot has proven themselves reliable since my previous review. I’ll continue using their services. Justin was my most recent tech and he did great. Old review: My pest control service recently switched from termino to barefoot this year. It was a bit of a mess trying to get someone scheduled to do my quarterly pest services. Twice I had scheduled services with no shows but barefoot still tried to upsell on other services without actually doing the services I pay for. After a few phone calls I finally got scheduled service. Keelan was my tech and he was nice, professional, and personable. He was a great tech. I plan to continue my services with barefoot a few more times before deciding if I want to switch elsewhere. I’m hoping my current experience was out of the norm for this company.

CD

Cristina Dangel

4mo ago

Great customer service! Prompt communication!

MR

Megan Ryden

4mo ago

Jay was thorough, friendly and did a wonderful job as always!

KD

Kevin Dartez

4mo ago

Great guy

D6

Derek 603

4mo ago

Amazing work, was very transparent about what I needed to get done! Overall great service!

YB

Yuki Bennyhoff

4mo ago

I had a great experience with this pest control service. Terrence was professional, courteous, and very informative throughout the visit. He took the time to explain everything clearly and even went the extra step to help prepare for any potential future issues. I really appreciated his thoroughness and attention to detail. Highly recommend!

KW

Kate Wolf

4mo ago

Jason K. was efficient and super polite. Definitely recommend.

RH

Ryan Houck

4mo ago

Jaison was amazing! So thorough and helpful and a breath of fresh air. Professional, courteous and nice to my two dogs. I would highly recommend this company and Jaison!.

MJ

Mark Jimenez

5mo ago

Extremely disappointed. I hired them to treat termites in my house. The techs did a great job and communicated expectations well but it is impossible to get them to come out to do a follow up service. I set up a payment plan with automatic payments for the service but the accounting department doesn't keep up with this. They send me an email every month of my balance and every month I have to remind them this is an auto payment account in installments.when I called I was met with horrible attitude and they threatened to send me to collections. My contract signed shows I am paying in instalments but they didn't want to hear this. Overall extremely disappointed and can't recommend using this company.

Provider response

Thank you for sharing your concerns.<br>We’d like to clarify a few important details regarding your account. Your account is currently still active with us, and the last service appointment took place on 07/31/2025. At this time, there is an outstanding balance that is now over 260 days past due. Per company policy, we are unable to schedule or complete additional follow-up services while a balance remains due.<br><br>Regarding the payment plan, installment agreements are set up to draft automatically on scheduled dates; however, monthly balance notifications are still generated by the system if a remaining balance exists. These notices reflect the current account status and do not override any agreed installment structure.<br>We want to resolve this so we can continue servicing your home under your agreement. Once the balance is addressed, we will be happy to move forward with scheduling your follow-up. Please contact our office so we can review the account together and ensure everything is aligned.

KW

Kaitlin Warren

6mo ago

If I could give this company 0 stars I would. They have no customer service, they lack communication, they never emailed me back or called me back in regards to questions about my account over several months. The services never actually happened or occurred and they still require payment even though I know they didn’t actually service my house. Do not sign up for their services. If you cancel, they will “show up” at your house unexpectedly and then charge you. Also, they require you to pay the same amount no matter if they just spray the outside vs. spraying outside and inside. They expect you to work around their schedule with no heads up or communication. Horrible company with no customer service values. Would never recommend them.

Provider response

Thank you for your feedback. After a thorough review, we are unable to locate an active or historical account under the name provided in this review. Because we cannot identify an account, we are unable to substantiate the claims described.<br><br>Our company documents all services, communications, and billing activity on verified customer accounts. Services are only performed on active accounts with scheduled appointments, and all visits are recorded in our system. We do not perform or bill for unauthorized services.<br><br>Additionally, service pricing is based on the agreed-upon service plan—not whether interior access is requested at a specific visit. Customers are always notified in advance of scheduled service windows, and service details are outlined at the time of enrollment. Thank you.

AS

Asem Shahed

7mo ago

This company is a scam. I noticed a charge on my credit card in August and contacted the company immediately. They were unable to locate the charge and advised me to dispute it. Last month, they sent my mom a text claiming there was an unpaid balance that would be sent to collections. They alleged that a technician performed a termite inspection, which is completely false. The inspection was never scheduled, no one was home, and no service was authorized. It’s unclear how an inspection could have been completed under those circumstances. We repeatedly attempted to resolve this issue with management. Each time I called, I was told a manager would reach out, but no one ever did. When I called again today, I was informed that the charge had already been sent to collections. Extremely unprofessional and unethical business practices. I would not recommend this company to anyone.

Provider response

Thank you for sharing your concerns. After reviewing the account history, this matter was discussed directly with you prior to being sent to collections. During that review, you stated you were not going to submit payment and declined to resolve the balance at that time.<br><br>The termite inspection referenced was completed on the exterior of the home. This is supported by technician documentation, including GPS verification, product usage, and service notes, which confirm the visit occurred as scheduled. Additionally, multiple notifications were sent prior to the appointment to ensure awareness of the service window.<br><br>Because payment was refused after review, the account was closed and the remaining balance was referred to ARM for collections. At this point, the balance must be addressed directly with them, as the account is no longer active with Barefoot.<br><br>All actions taken on this account were in accordance with standard service and billing procedures.

ER

Emily Rode

7mo ago

I would not recommend using this company based on their sales tactics alone. Called to see about a mosquito misting system quote. Gentleman came out and really really pushed having the yard fogged in lieu of an installed system. Even though I said we have already done that and it didn’t work. ( we live on a couple wooded acres) When I pushed back on the fogging and inquired about the misting system he then tried to tell me that mosquitos transmit the flu and only the fogging treatments would protect me from catching the flu. I questioned that fact, knowing with medical knowledge on my side he could not be more wrong, he doubled down. Saying mosquitos were high transmitters of the flu. The flu is AN AIRBORNE ILLNESS not transmitted via blood. Fear mongering to gain a customer is an unethical sales tactic and shameful. Spreading misinformation in hopes of gaining one more customer is pretty low. Needless to say, we have our misting system via a more honest company.

AA

Ameer Al Anssari

8mo ago

Cancelled service in March, they still came out an additional time. When asked why they came out, they said it was a mistake and we paid for it anyways. Fast forward 8 months later, they are trying to charge 3 months for service not rendered. When asked any questions, they have no answer because "it is not their department". Why was there no notice, why can't they provide the date the service was rendered. Why was there no reminders or anything saying a balance was due until 8 months later. I have cameras all around the house and they cannot provide the time their service was rendered, because it was never rendered. Why did they not just charge the card like they do every month? Its a money grab, don't let them bully you. Unfair business practices. I do not owe any of what they want to charge and never agreed to any of the terms they come up with 8 months later.

Provider response

Thank you for sharing your concerns. At this time, we’re unable to locate an account under the name listed in this review, which prevents us from reviewing the details mentioned.<br><br>We take billing and service concerns seriously and would like the opportunity to look into this further. Please contact our office directly so we can verify the account and address any questions appropriately.

BT

Brooke Thompson

10mo ago

Did two treatments for moles and they never went away, in fact it got worse. When we tried to call back for help and moving forward it was impossible to get a hold of someone. We reached out to our technician who gave us his phone number and promised he would do additional treatments free of charge if they came back, and he dodged us and never got back to us. A complete waste of $600.

Provider response

Hello Brooke,<br>We’re sorry to hear about your experience. <br>We see that your account has been closed since 08/29, and your last service took place on 08/20. If you ever need further assistance, we encourage you to reach out to our office directly so we can properly review and address your concerns. This ensures we’re able to assist you promptly and provide the appropriate follow-up care.

MS

Matthew Smith

10mo ago

Set up for service including placing a card on file for billing. Today was the appointment and no one showed up or called. So I messaged the rep that told me he was arriving between 11 and 1 he said the office canceled my service and sent him some place else that they dont service my area. Never got a call or email. Poor customer service. They had several days to reach out to me before the appointment.

Provider response

Thank you for your feedback. After reviewing your information, we found that your address is outside of our current service area. We’re sorry for the confusion and any inconvenience caused by the appointment scheduling. While we’re unable to provide service at your location, we appreciate your interest and hope you’re able to find a provider in your area.

AA

Alina Allison

11mo ago

This company sucks. I will never use them again, and will tell everyone who will listen not to. They have lied to me for months about their billing practices, only to now tell me that I am the one at fault for canceling their crappy service. If I could leave zero stars, I would. DO NOT sign anything with this company if you value your sanity.

Provider response

Thanks for sharing! <br>Life happens, and we're glad Jay was able to handle everything smoothly and respectfully. It’s great to hear he worked around the situation with care and professionalism, no pressure, just quality service. If you need anything please let us know.

CD

Ceribet DiBiasi

1y ago

I’ve been a loyal customer with this company for over two years since they were Stampede and I have always loved the service. My previous technicians were professional, respectful, and thorough. I never had any issues until today. I am beyond disappointed and shocked at the way the technician named Jay treated me at my own home. His behavior was completely unacceptable. From the moment he walked in, he spoke to me in a condescending and disrespectful manner—as if I didn’t know anything. It truly felt like he assumed that because I’m a woman, I wouldn’t understand pest control. The way he spoke down to me was not only rude, but everyone in my household noticed how unprofessional and arrogant he was. Jay had the audacity to tell me that what he was doing was “practically free” excuse me?! I pay for this service every single month nothing about it is free. And to make matters worse, he barely sprayed anything. He told me the “new company” only sprays a few areas like the kitchen and doors absolutely not what I signed up for. I’ve always had my whole house treated, every room, and that’s what I pay for and expect. This experience with Jay was the complete opposite of what I’ve come to know and appreciate about this company. If this is how the new ownership operates, I may need to rethink continuing service. Customer service and respect matter. I hope this feedback is taken seriously, because no customer should be treated this way ever. Not what I was expecting!!! Horrible experience with Tech Jay!!

Provider response

Thank you for taking the time to share your experience. We truly value your loyalty over the years and are disappointed to hear that your recent service did not align with the level of professionalism and care you've come to expect.<br><br>Please know that what you described is not a reflection of our standards. We take all feedback seriously and will be looking into this matter further to ensure it’s properly addressed.<br><br>Your satisfaction is extremely important to us, and we appreciate you bringing this to our attention so we can continue improving.

SS

Shawn Smith

1y ago

Technician was in a rush. Couldn't wait 15 min. The schedule set was 8 a.m. to 12 p.m. and showed up about 8:30. Not knowing the time is an issue as a family need sto function. Breakfast. Lunch etc.The Technician was here for 15 min and did not exterminate in other areaa but the kitchen and my couch. My home is 2600 square feet with 3 full size bathrooms, 5 bedrooms and an office. The fact of not knowing when the technician would arrive instead of a 4 hour window is not adequate for a family. Wanted 15 min to move the fridge and the oven. The technician told me he can't wait 15 minutes as he has too many houses to do in one day and gave me the option to reschedule. I cleaned my entire home for no reason as the the technician did not exterminate the rest of the home. The first team had a great attitude and was willing to exterminate the entire home. This technician was concerned about his time for the company. I am a project manager at my work so dealing with quotas are important but 15 minutes and exterminating the 500 square feet in a 2500 square ft ho I se is laziness. I do not want that technician to come back as his work ethic is a issue. I do not ever give bad recommendations but this was the worst experience for a so called professional. Luckily the Comapny is coming one more time for the final extermination with guarantee. If this doesn't work, it will be due to his lack of care and using more than just bait. He stated he was just applying bait. Hoping for the best... Will 👀 what happens. Safety quality and productivity is how a quality company runs. Missing quality on this one technician. Apologies for the long feedback but as a PM. I would like to know.

Provider response

Hi Shawn,<br>Thank you for taking the time to share your experience. We understand how important it is for service appointments to align with your household’s needs and appreciate your detailed feedback. While every technician’s goal is to provide thorough service within the scheduled window, we recognize that circumstances can sometimes create challenges. We’re glad to hear our team is scheduled to return and complete the service with a guarantee, and we’re hopeful this follow-up meets your expectations.<br><br>If there’s anything else you’d like to discuss or clarify, please don’t hesitate to reach out to us directly at (713) 554-9430. Your satisfaction is important to us, and we appreciate your continued partnership.

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