About this provider in Fort Worth
Moxie Pest Control provides trusted pest control services in Fort Worth, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tailor our general…
Rating breakdown from customer reviews
4.6
5,722 reviews
Customer reviews for Moxie Pest Control
Jay Ochoa
The friendly tech showed up on time with a text message stating the arrival. Met me with a hand shake and talked me through the treatment, warranties, and expressed how everything works and the next visit. Very professional and a great representative of a company.
Rita Sanders
Jacoby was very friendly! I ask him if he would put the sticky boxes inside the front corners of the garage and he said he would be happy to and he would also spray. Then he went around the outside of the house doing his usual assignments.
Provider response
We love providing 5-star worthy service! Thank you for the excellent review :)
Andrew Davies
Very knowledgeable and helpful. Explained the process.
Provider response
Thank you for the great review!
Mallory Dickinson
CODY was awesome very professional and very good advice
Provider response
Thanks for the 5 stars!
María Alonso
100 💯
Provider response
Thanks for letting us know :)
Kris Ladner
Did very well we were pleased
Provider response
This is making our day!
Mike Russell
Cody did a complete inspection and treatment of my property.
Provider response
We can't wait to keep up the great work!
aronean
He did great! Very professional
Provider response
Thanks for the 5 stars!
John Sheha
Great service by Cyril
Provider response
Thank you for your feedback! We can't wait to keep it up!
Bob Ledbetter
Excellent very professional The Best. Bob Ledbetter
Provider response
Thanks for the fantastic feedback!
Nancy Pilato
Raven was very thorough and very nice
Stacy Bourne
Damarrius did a great job.
Provider response
We love providing 5-star worthy service! Thank you for the excellent review :)
Jared Macaraeg
We gave Moxie a second chance after very subpar service a year and a half ago at the house we moved from. Today my wife was pressured into a service she didn't want because the agent said she could cancel within 30 days. She called back in under 2 weeks and was told that is not possible even through the person who came out had told her it was. This business is shady and unethical. I urge people to try a different business
Provider response
Jared, we sincerely apologize for any frustrations or miscommunications that have occurred regarding our service agreement. A member of our team will reach out shortly to address your concerns and look into this further. We're looking forward to speaking with you and making things right.
Mike Cagle
Zero is what I would give. Lying sales man rang doorbell with no solicitation sign to tell me that state law requires him to inform me that there are rodents in the area. Not true! Sales tactic. Beware this company! Managers didn’t even care that I called in. No call at all.
Provider response
Mike, we sincerely apologize for any frustrations we've caused.
Todd Turner
My mom, in her 80’s, has used this company for a while for routine pest control. Last week they came out and sold her on termite baits. She has never had termites, nor have any of her neighbors. She has a small lot and they sold her on 16 baits to the tune of $4300. Pushed her to get a loan for it. My sister found out about it and called to cancel 4 days later. Was told cancellation time frame is 3 days. They would come remove the baits, but she will still have to pay! This is predatory sales tactics towards elderly that are gullible. DO NOT USE this company and if an elderly loved one uses them now. CANCEL!!!
Provider response
Todd, we sincerely apologize for any misunderstandings you and your family have experienced with our service. We'd like to address your concerns as soon as possible, so please give our office a call. We're looking forward to improving your experience.
Vishal Dhungel
the worst company ever that will keep on charging you money without your consent . I had called them about 5 months ago to cancel and stop charging me . They say they have no records of that . I called them again yesterday after being charged on Nov , which i never authorized. i asked them to stop charging me without consent and cancelled my membership with account services . They Again charged me $150 without my consent after cancelling . WHAT KIND OF CLIENT RIPPING COMPANY ARE YOU GUYS ?? I am reporting this to fraudulent transactions Very SCAM LIKELY BUSINESS . From what I remember , the person who first came to my house only said it would be a one time transaction and made me sign something really long . He said there would be complementary maintenance visits . I never realized they were charging me the entire time .
Provider response
Vishal, we would never charge someone for a service not performed and we sincerely apologize for any misunderstandings that have occurred regarding your account. We do see it has been fully discontinued, but please give our office a call if we can further assist you.
Jose Torres
Worst pest control ever! They said it wasn’t auto renew what they call it is a “auto reschedule” that puts you back to a year contract with them. They constantly miss things around the house that they say is done in a basic package. Also they never let me know a time frame when they will be here to get the inside of the house and you have to be home for them. I work in the city I live in I can easily come home to open the door and everytime I rush back to open the door they are already gone here for 5 maybe 10 min and they leave.
Provider response
Jose, we sincerely apologize for any frustrations you've experienced with our scheduling of your appointments and we'd like to look further into this. Please give our office a call when you have a moment so we can address your concerns. We're looking forward to speaking with you and improving your experience.
Vickie Johnson
All of the technicians that came out were nice and on time. Unfortunately, I canceled my business with that company for several reasons: 1) The product used in the yard for ants did not work, problem never solved 2) After notification of termination, I was told I owed nothing more, four months later I get an email saying I owed $150.00. 3) After speaking with two separate associates, not only were they rude, but were like "you owe it, dont care what the person told you even though I gave them her name and info on the discussion. I ask to have a manager call me back and the young lady that I spoke with upon cancellation, neither of which has bothered to return my call. For this reason ,I would not recommend this company for service of any kind. Not because of the technicians, but the people working inside the company.
Provider response
Vickie, we sincerely apologize for the less-than-five-star experience and appreciate you sharing your concerns. If we can do anything else for you, please give our office a call.
Kenneth Ball
I wish I could go zero stars. These people are a sham. Never killed an ant, wasps kept coming back, I had to use the warranty call outs repeatedly. I never had so many fire ants in my yard. For the first ten years I lived here, no fire ant problem. They Just go to Home Depot, get the broadcast fire ant killer, treat it yourself twice a year and you'll have much better results for much less. Called and was repeatedly told they need to come out and treat again (with the same stuff that wasn't working). I am convinced they were putting fire attractant in my yard. Five days after the sixth visit, three huge fire ant mounds in my yard. Save your money and run these shisters out of town.
Provider response
Kenneth, we sincerely apologize for the less-than-five-star experience and we’d like to look further into this. Please give our office a call at your earliest convenience so we may address your concerns. We’re looking forward to improving your experience.
Esmeralda Garcia
*** they charged my account$100+ again after not being in use for months, we had closed the account. DON'T GIVE THEM YOUR INFORMATION. Hired and came to treat our property twice. The first time, it was obvious the house was treated, it smelled like essential oils. We had these black beetles come out of the rental from everywhere! The company came back three months later, did their job and there was no smell afterwards no issues with the black beatles. Within a week or two wasps were beginning to start nests in six different places! I called to get help and they said they would stop by and treat the area but they couldn't do anything about the nests. They are not exterminators. They also claimed that the treatment takes 10- 14 days to work. The outside of our home was invaded by wasps! They even set up in our bushes. I'm also seeing termites which in the three years we have lived in this home there have never been any at all! Their product doesn't work in fact I believe it makes it worse!!!! Edit they're trying to harass me that I owe money after we paid for the treatment that left no smell and attracted termites!!! Absurd.
Provider response
Esmeralda, we apologize you haven't yet seen the results you or we expect. We're happy to see you've spoken with our office regarding your concerns, but please us know if we can do anything else for you. We're looking forward to improving your experience.
Linda Cogburn
The sales person was very pushy, told me they could get rid of the ant problem & wouldn't leave me alone until I gave in & said ok, my mistake should have just gone inside my house. Once done signing up she told me I can't cancel without big penalties. 1st service was done, still had ants so they came back for an emergency service. Still had ants. 2nd visit all she did was put out ant bate & gel. Looked around my house the next week 2 bees nest, I knocked them down myself & the ants are still going strong. Called them to complain about the price for the service I received also told him their yard service that came out killed some of my grass in the front & back yard. He told me they would be contacting me, that was last week no call from Moxie except to try to schedule termite inspection, I said no. I am very dissatisfied with this company & will not be renewing after the year is up.
Provider response
Linda, we apologize for any disappointments you've experienced with our service. We'd like to learn more about this, so please either give our office a call or email us at help@moxiepestcontrol.com. We're looking forward to making things right.
Katy O'Neil
High pressure door to door salesman misrepresented services after I took him to my back yard and showed him and told him my issues- I had a sticky trap - he explained the what they would do and to give it time to see a difference. It’s been 2 months and it’s not better-when I called in they said that service wasn’t on my contract. After explaining our needs and he in depth explained how they would address our issue he sent over a contract for me to sign on my little phone - they kept calling to sign it while I was at with a house full for graduation. Very disappointing in looking someone in the eye and doing business with him and now knowing he lied to my face so easily so he could meet his quota and get $ for it. Now, they want me to pay to get out of the contract. Misrepresentation at its finest. They have Moxi I guess. Good job Spencer. I don’t want my grandchildren but. Hope you spent your money you made from me with a smile on your face knowing you were deceptive. I don’t know-but I couldn’t do that. My experience with Moxi is very disappointing and I’m sorry I did business with them.
Provider response
Katy, we apologize for the misunderstandings regarding your account. It's certainly in no one's best interest for the terms of the agreement to not be communicated clearly, and we're sorry that happened.
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