Romney Pest Control - Conroe
Verified310 E Davis St Suite 127, Conroe, TX 77301
Open 7 days
About Romney Pest Control - Conroe
Romney Pest Control is a local company that has been servicing Texas for over 15 years! Romney Pest Control offers effective and reliable pest control services for Conroe and surrounding areas. We are dedicated to keeping your home pest-free and providing a 5-Star Service. Our technicians are licensed and trained to provide customized treatments to ensure you are pest-free in no time! Take your home back, call Romney Pest Control for a free quote today!
Rating Breakdown
4.9
★★★★★719 reviews
Customer Reviews (10)
So disappointed!! I have no words to describe how disappointed I am
Response from Romney Pest Control - Conroe
Shir, thank you for your review. We are truly sorry to hear that you are disappointed with our pest control services. Our Office Management team will reach out to you to learn how we can rectify the situation and better serve you in the future. We look forward to speaking with you soon, and we hope you have a wonderful day.
Nobody do a really good job and no problems but in November of this year, I’m sorry 2025 your service man used his hose around the edge of my patio and he accidentally pulled my grill off the patio and basically destroyed it. It’s a Traeger style grill $650 grill has been all the hell and messed up
Response from Romney Pest Control - Conroe
Michael, thank you for your review. We are truly sorry to hear about your grill, and we would like the opportunity to learn more in order to remedy the situation. At your earliest convenience, please contact us to discuss your experience with our team. We look forward to hearing from you soon, and we hope you have a great day.
I’m very disappointed with the recent service. The technician did not remove the mud daubers’ nest and instead asked me to clear it myself. What’s the point of hiring a pest control company if the technician won’t perform the necessary work? The first technician who serviced my home did a very thorough and satisfactory job, but every technician after that has failed to meet the same standard.
Response from Romney Pest Control - Conroe
Shivaj, thank you for your review. We are concerned to hear that our team did not complete the mud dauber service, and we apologize for the inconvenience. We would like the opportunity to rectify the situation with you, so please give us a call to discuss your experience. Again, we are truly sorry for your frustrating experience, and we hope you have a great day.
I wasn't home when Bailey got to my house. He had called and said that he would be 30 minutes. I was next door. When I walked back over to my house, he was going through the gate. He said no one was home . Which was fine. But what has me upset is. 1. Never told me when he was leaving. 2. I don't really know what he did. 3. Some of the green termite things in the ground were not changed. (I'll take pictures) 4. There was a board blocking my gate so my dogs wouldn't get out that he failed to put back. And with us not knowing he had left nor he hadn't put the board back against the gate. We let our dogs out and our chihuahua got out and ran across the street. He could've been hit. So with all that being said...I'm not happy with Bailey.
Response from Romney Pest Control - Conroe
Claudia, thank you for your review. We understand the importance of communication both during and after the service, so we apologize for your recent frustrating experience with our team. Our Office Management team would appreciate the opportunity to speak with you about this further so that we may remedy the situation. Please don't hesitate to contact us at your earliest convenience to discuss your experience and schedule a follow-up. Again, we are truly sorry for your negative experience, and we hope you have a wonderful day.
After having to be rescheduled, he came into the yard and placed two rat boxes down and left.
Response from Romney Pest Control - Conroe
Larry, thank you for your review. We are very sorry to hear that your first visit and follow-up with our team were both frustrating experiences. Your review was forwarded on to our Office Management team, who is looking into the situation in detail and will certainly make sure it is all handled appropriately. If there is anything else we can do for you, please feel free to contact us. We appreciate your feedback as we continue to grow and improve. Again, we apologize for your negative experiences, and we hope you have a great day.
Please ask the technician to spray and knock down wasp nest. I had to spray this one with 5 hornets on it then knock it down. Isn't that the pest control service I pay for?
Response from Romney Pest Control - Conroe
David, thank you for your review. We are truly sorry to hear about your lack of wasp control services. Your satisfaction is our number one priority, so we are concerned that your wasp issue was not taken care of by our dedicated team. Our Office Management team was made aware of the situation, and we would appreciate the opportunity to speak with you about this further so that we may remedy the situation. Please feel free to contact us at your earliest convenience. Again, we apologize for this negative experience, and we hope you have a great day.
You people do not do your jobs. The tech is supposed to call 39 minutes b4 he comes. I spoke to your office Friday & I was told she would make sure the technician knows to call. He just did the outside. I have fleas inside & at the backyard i needed sprayed. I AM VERY VERY DISSATISFIED WITH THIS SERVICE. YOUR OFFICE CANNOT FOLLOW INSTRUCTIONS. I WAITED FOR THE CALL OR TEXT BUT DID NOT FOLLOW INSTRUCTIONS. HE IS RUSHING TO GO HOME BECAUSE IT'S A SATURDAY. IT'S NOT MY FAULT YOU SCHEDULED HIM WHEN HE WANTED A DAY OFF. JUST BECAUSE YOU DO RETREAT IT DOES NOT MEAN HE DOES NOT HAVE TO DO THE JOB THE SAME DAY HE DOES THE QUARTERLY JOB. I SPECIFICALLY TOLD THAT LADY LAST FRIDAY WHAT I NEEDED DONE. HOW MANY TIMES DO WE ASK YOU TO DO THE INSIDE?? NOT ALL TH E TIME, BUT THE TIME I REQUESTED TO GET INSIDE DONE, YOU NEVER DO IT. ***THERE IS A MISCOMMUNICATION BETWEEN YOUR PERSONNEL THAT YOU NEED TO WORK ON & YOUR TECHNICIANS TO FOLLOW INSTRUCTIONS. I WAITED ALL DAY FOT THAT CALL OR TEXT THAT THE TECH IS ON HIS WAY SO I CAN MEET HIM. ALL DAY!!! I ALSO CALLED SATURDAY & LEFT A VM ABOUT THE ETA OF THE TECH. I KNOW YOU WILL JUST BE LISTENING TO MY VM ON MONDAY. WE HAVE BEEN WITH YOU FOR YEARS ON MULTIPLE LOCATIONS. WHERE'S THE LOYALTY CONSIDERATION THERE!!! ARE YOU GETTING TOO BIG THAT YOU DON'T NEED OUR BUSINESS NOW! I HOPE THIS IS A LEARNING.
Response from Romney Pest Control - Conroe
Zeny, thank you for your review. We sincerely apologize for the lack of communication during our services. Your review was forwarded on to our Office Management team, who is looking into the situation in greater detail and will make sure our teams are on the same page going forward. We are disappointed that you did not experience our very best in customer service. If there is anything we can do to help make this right, please don't hesitate to reach out to us. We truly care about our customers and being able to do everything right by them. Again, we sincerely apologize for your negative experiences, and we hope you have a wonderful day.
Been getting worse every year. I watched John on my camera half ass put granules down and not go near the fence where the ants have taken over.
Response from Romney Pest Control - Conroe
M, thank you for your review. We sincerely apologize for your recent frustrating experience with our services. We are looking into the situation in detail and will certainly make sure it is handled appropriately. If you wish to discuss your experience with our team further - or to schedule a re-service - please contact us at your convenience. Again, we apologize for your negative experience, and we hope you have a great day.
Not happy with price increase upon service. Advance notice is the proper and appropriate way to conduct business.
Response from Romney Pest Control - Conroe
Richard, thank you for your feedback. We sincerely apologize for any frustration or inconvenience the pricing has caused. We try to keep the pricing of our services as affordable as possible, but it occasionally has to increase a bit to cover the rise in cost of equipment and treatments. If you wish to discuss your thoughts with our team further, please contact us at your convenience. Again, we apologize for your negative experience, and we hope you have a great day.
I made arrangements to spray inside our home. Your window to show up was 12 to 3. We waited until 5 and you never showed up. A text would have been nice. When can you return to treat the inside?? We hv a 2 Scorpions killed in the house this past week.
Response from Romney Pest Control - Conroe
James, thank you for your feedback. We sincerely apologize for the lack of communication regarding your recent appointment. Your review was forwarded on to our Office Management team, who is looking into the situation to resolve the issue as soon as possible. We would love the opportunity to rectify the situation with you. At your convenience, please contact us and we will be happy to discuss your experience and schedule a re-service for you. Again, we apologize for this negative experience, and we hope you have a wonderful day.
Contact Information
Phone
+1936-323-8302Address
310 E Davis St Suite 127, Conroe, TX 77301
Website
romneypestcontrol.comHours
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