Provider profile

HomeTeam Pest Defense

4.8 stars from 1,241 customer reviews · 3440 Sojourn Dr Apt 280, Carrollton, TX 75006

  • 4.8 out of 5 stars
  • 1,241 customer reviews
  • Carrollton, Texas
  • Open 5 days/week
4.8
Rating
1,241
Reviews
Yes
Claimed
Yes
Website

About this provider in Carrollton

HomeTeam Pest Defense is the industry leader in residential pest control and the #1 pest management company working with home builders. Serving Carrollton and surrounding areas, including Lewisville, The Colony, and Farmers Branch, we offer expert exterminator services backed by our Taexx integrated

Pests handledwasps
Praised forcoolgreat intuitionexcellent service
Safetybeware

Rating breakdown from customer reviews

4.8

1,241 reviews

5
1,134
4
47
3
12
2
9
1
39

Customer reviews for HomeTeam Pest Defense

B

Brandice

10mo ago

Seek services elsewhere in the DFW area. Previously used this service in another home and had excellent service. Last 3 months no one seems to know how to kill and remove wasp nest. Im told they can rebuild a nest quickly. In my New construction home its required a couple trips for In home treatment for pest which was ok. External treatment for pests ie wasp has been really disappointing, ive had to spray and remove two wasp nest myself versus in the past the services removed the nest from tr

Provider response

• Hi Brandice, we are disappointed to hear that you did not have a more positive experience with us. However, we could not find your information in our database at the Carrollton office. Can you please reach out to us at 972-346-9109 with more information?

GS

Gary Swain

11mo ago

I used to work for the parent company of Home Team years ago so I chose them for my pest control provider. We have had several good years of service until this year. They will schedule a service & just text us that they are showing up in 48 hours. We text them “No, we do not confirm that appointment, we are out of town & the gate is locked”. They start calling & leaving messages for us to re-schedule. After 2 phone messages, they just decide to come out without our permission. I text them “do no

LM

Lauren Magnino

1y ago

We’ve been customers of HomeTeam Pest Defense for nearly 10 years and are extremely disappointed by how this situation was handled. Our account had been on autopay, and like all cards eventually do, our credit card expired—a totally normal situation. Our account was sent to collections, and we paid the balance immediately once we were made aware of it. 8 months or so without service (unknown to us, it was on auto-pay) and noticed activity randomly so when I first called to figure out when our n

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.