About this provider in Carrollton
Alamo Termite & Pest Control has been in business since 1993 and we provide residential and commercial pest and termite control services. Our dedication to customer service and our skilled staff sets us apart from other pest control companies. We leverage technology to ensure our customers are experiencing outstanding…
Rating breakdown from customer reviews
4.8
402 reviews
Customer reviews for Alamo Termite & Pest Control
Karen Houliston
I have used Alamo for 2/3 years and even on two different properties and they have always been helpful and reliable in any problems I have had. Jessica Ramirez has been especially helpful in any changes needed to my services.
Provider response
Thanks for your five-star review! Please remember Alamo!
Mason Lewis
Chayton and Erick did a great job
Provider response
Hello Mason! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!<br><br>Remember Alamo!
Jessica Robinson
I’ve been with Alamo Pest Control for over a year and they have done an amazing job at keeping rodents out of our property. Their technicians and office staff provide the best customer service. When I called customer support, Jessica Ramirez was more than helpful in answering my questions and helping to fulfill my request.
Provider response
Thank you so much for the kind words. We're glad our technicians and office staff provided excellent service to keep rodents off your property. We'll share your praise with Jessica Ramirez, and we're happy to help anytime.
Tee Snoddy
Talon is very professional and does a tremendous job. He sealed some rodent holes near sunroof and around roof. Very good pricing! 😊 happy with work
Provider response
Hello Tee! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!<br><br>Remember Alamo!
Latrice T
I wanted to acknowledge for the incredible support they provided for my daughter and our family during a very stressful situation. From the moment we called that morning, we were met with warmth, professionalism, and top-tier customer service from Patricia. Hearing the distress in our voices, she worked quickly to have Clayton — whom we now call “the closer” — come out and assist with an estimate and explain the services the company could provide. Clayton was kind, reassuring, and made us feel like everything was truly going to be okay. Then came the day of service with Erick C.. This young man was superb — extremely detailed, precise, professional, and caring throughout the entire process. He understood all of our concerns and made sure we felt comfortable and informed every step of the way, including what to watch for moving forward. Both Erick and Clayton started conversations with, “Okay, I have good news and bad news,” but even the difficult news was always followed with reassurance and confidence that the issue could be handled. That level of honesty, compassion, and customer care meant everything to us. Thank you, Alamo Pest Control, for treating our family with such care and professionalism.
Provider response
Hello Latrice! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br><br>Remember Alamo!
Haley Stutts
I’ve had a horrible experience with Alamo. They have great inspector / sales people, but when it comes to actually completing the service, it was done hastily and incorrectly. Another inspector confirmed this and I’ve had an impossible time getting them to reply much less come out and install it correctly for weeks.
Montana Murphy
Alamo Pest was exceptional! Especially Gary who came out to do the inspection. He was incredibly helpful & very respectful.
Provider response
We truly appreciate your feedback. We're glad Gary's inspection was helpful and respectful, and he'll be pleased to hear this. Thank you for choosing Alamo Termite & Pest Control; we're happy to help anytime.
Shawn Virani
Great service! They're very thorough with what they provide. Martin Acosta did an excellent job with my house!
Provider response
Thank you for your five-star review, Shawn! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!<br><br>Remember Alamo!
Chris
Alamo Termite & Pest Control has been a great company to work with in battling those pesky Texas pests! Unfortunately, we are moving out of state, or we would have continued to use Alamo Termite & Pest Control for their prompt and professional service! Jessica Ramirez and team were a pleasure to work with.
Provider response
Chris, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!<br><br>Remember Alamo!
Shelley Hua
Dan Matthews inspected my home for termites and rodents, and we got a great deal for pest control + termite. Dan was easygoing, friendly, and knowledgable and gave all the options that would best fit our financial situation and termite situation. I definitely recommend Alamo as it has competent and friendly people to assist you. Even Alexis, the person taking appointments, was welcoming and friendly.
Provider response
Hello Shelley! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact<br>us. Have a wonderful day!<br><br>Remember Alamo!
Nick
Great techs and customer service.
Provider response
Thanks for your five-star review! Please remember Alamo!
Jason Song
Alfonso was great! He came earlier than expected and gave me a very detail assessment and a great price if or when I want the service. No pressure to buy. I’m definitely using Alamo !
Provider response
Hello Jason! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact<br>us. Have a wonderful day!<br><br>Remember Alamo!
Margaret Moody
Perfect! The technician was very knowledgeable and professional. He thoroughly checked out my attic and explained what he found that could be ,the access point for the mice. He was kind and patient and answered all my many questions. My experience with Alamo couldn’t have been better. Many Thanks to the Alamo Team!!!
Provider response
Hello Margaret! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!<br><br>Remember Alamo!
Carole Klaudt
Responsive professional and friendly. Have recommended to family and friends.
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Elad Daniel
Great company very responsive great customer service
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Elizabeth Chong
Excellent customer service, the lady over the phone was really helpful. The technician was sharp on time and very professional. I think the price is ok, I mean it's not cheap nor expensive, it's accesible. Totally worth it!
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Monique Garza
I love this company. They make it easy. I can message you set up my next appointment. The people are always friendly. Most importantly they do a great job with making sure I do t get any unwanted pests.
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Suresh Kara
Very efficient, courteous and always asking if we’ve had any issues or trouble spots .
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Greg Kemper
Very professional and helpful. Came out on short notice when our previous provider was not able to keep the roaches out. Most of all we’re happy with the product too!
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Amina Siddiqui
Great service and always communicates. Never had a bug issue since getting them. Side note* they mentioned they partnered with an energy comp that just wanted to stop by and say a few words. Failed to mention it was a salesman for solar panels. The guy said he wasnt leaving my house unless he finished the deal. I had to open my door and tell him to get out. Forcefully kick the guy out of my house. I was beyond ready to cancel after that unwanted visit. That pissed they didnt warn me and sent that to my home. However, no bugs and they do their job well. Absolutely dont trust them with that “visit mention great ways to save on energy”
Provider response
Thank you for your 5-star review!
Dori
Alamo Pest Control seems to be the only company that I have found that actually kills the bugs!! I find them to be Spot On❗️🤸♀️🤸😊
Provider response
Thank you for your 5-star review!. We always love to hear that we are doing a great job! Just remember we are always here if you need anything! Alamo Pest
Anthony Tipton
Great services for years. Cody, the Branch Manager, and his team are quick to respond and resolve any concerns or issues we may have at our home.
Laynie Moore
Leland was absolutely amazing to work with. Very knowledgeable, fast, explained everything in detail. Great customer service, and absolutely went above and beyond. I would recommend him to everyone, including my own family
Sarah Henry
I recommend looking elsewhere before using Alamo. We’ve been using them for the past couple years and have been happy with the service up until their most recent visit. The prices had nearly doubled, which we initially did not have an issue with due to having success with them in the past. We had a treatment done on 6/7 and after giving it a couple weeks, we did not see any improvement. I called on 7/29 to let them know we were still having issues and was told we were out of our warranty period. Their website states ‘100% satisfaction guarantee within a reasonable timeframe’. We were told if we would have called 2 weeks earlier, they would consider this reasonable and that our only option now is to pay for another treatment. Several other companies in the area offer a 60 day warranty period right off the bat, without using language that can be interpreted to their advantage later.
Emily Zurn
We love Alamo! Mike Anthony is a great route technician and did a very thorough job. All their technicians are very professional and do a great job looking over the house and keeping critters out!
Provider response
Emily, we greatly appreciate your glowing 5-star review! Your feedback means the world to us and we truly value your continued support. We can't wait to welcome you back again soon!
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