Provider profile

Ken's Exterminating Co

4.5 stars from 30 customer reviews · 10444 Old Nashville Hwy, Smyrna, TN 37167

  • 4.5 out of 5 stars
  • 30 customer reviews
  • Smyrna, Tennessee
  • Open 5 days/week
4.5
Rating
30
Reviews
Yes
Claimed
Yes
Website

About this provider in Smyrna

Ken's Exterminating is a locally owned pest control company. We offer all types of pest control, including mosquitos, and termite treatment. We have been serving Rutherford County since 1974. Quick response and the same technician every month for our monthly and quarterly customers are our strong points! We offer one…

Rating breakdown from customer reviews

4.5

30 reviews

5
25
4
1
3
1
2
0
1
2

Customer reviews for Ken's Exterminating Co

AS

Azura Stroud

17d ago

he threw his fast food trash out of the window of his car. if you’re going to litter maybe don’t do it in the company truck

NM

Nikki Mccullen

1mo ago

Ken’s was able to quickly schedule and complete my service call. The tech, Anthony, was great! He was friendly, thorough, and did a great job!

PK

Patrick Kirby

1y ago

Family owned since 1973. Thorough service

VJ

Victoria Johnson

1y ago

Awesome and professional service!

JH

Jean Harris

1y ago

I have been with Ken's Extermination since the 1970's so this review is a long time coming! Ken himself sprayed the first few years and then Jeff Kirby took over my house. He was just a teenager when he started but he took his job very seriously and always did a good job. Always on time, very professional and service friendly. Jeff now owns Ken's Extermination Company. I have never had a bug problem in all the years they have been coming, were talking close to 50 years. I recently discovered I needed Ken's to take care of a house problem I never expected. Within a week they had done the inspection and then the treatment. Patrick Kirby explained to me what was done so I could understand and he assured me if anything came up or if I had any other questions I could call him. This was very reassuring and I really appreciate this offer! If you need the services of an exterminator I highly recommend Ken's Extermination. In my eyes they are the best!

Provider response

Thank you so much Jean! We truly value you highly as a customer.<br>Levonne Macomson-Office Manager

WE

What Ever

1y ago

Great people Great price and quick service no need to to call anyone else. And number 1 in my book they are here in smyrna. Always support the local business

Provider response

Thank you so much for the great review! Call us anytime you need help!

DF

dave fitzwater

2y ago

I used Ken's Exterminating from 1976 to 2013 for business and home for termite yearly and both for monthly treatment for bugs. I was always amazed at the huge ring of keys Ken had and he knew which key fit who's house or business. Great Company.

Provider response

Thank you for the great review! It was a pleasure doing business with you. Although I now work as the office manager, Mr. Ken had me take over his route when he got sick, so I ended up with those keys. I loved working with all of his old customers.

AC

Adelle Cadro

2y ago

Shout out to Ken’s, Exterminating Company in Smyrna Tennessee. If anyone has ever had springtails in your home you know how hard it is living in the south to get rid of them. I would like to tell you there is no other company you need to call. Patrick who is my technician is truly wonderful! For two weeks he has been working from the attic to inside, outside, the yard and underneath to get rid of these annoying bugs. Patrick, thank you so much. I am so grateful. Adelle, smyrna Tennessee.

T

tigerlizpr1

3y ago

James was very friendly and informative. It was a pleasure working with him!!

Provider response

Thanks very much! We appreciate your business and for taking the time to review our company. If we can help in the future, please let us know.

TB

Tina Brian

4y ago

Very thorough and polite

HD

Haley Damon

4y ago

Kens Exterminating is locally owned and operated. It is a family business and they treat each and every client as if they are their own family. If you’re looking for a quality service from a family who genuinely cares you’ve came to the right place!

SD

Steve Davis

4y ago

Requested an inspection and treatment. Found some active termites inside detached garage. They came right away. Probably about 15 minutes from time called. They setup appointment for treatment within a couple days. Technician called when he was about 30 minutes out. He arrived surveyed activity and proceeded with treatment. He was finished in about an hour. Great response and very friendly.

AC

Angie Corbitt

5y ago

Responded quickly to my phone call for help. Friendly great service at a very reasonable price. Thank you!

PK

Patrick Kirby

5y ago

Friendly cheap and professional

KW

Kathy Ward

5y ago

Here when they said will come back

MC

Mary C

6y ago

On time, friendly, thorough. Little high.

RL

Robert Libell

6y ago

Local, Hometown, Trusted

TJ

Tristan James

6y ago

Very professional and punctual. James-Scot was very helpful, and he pays great attention to detail. I highly recommend

LK

Lauren Kirby

7y ago

Great family owned business! They have great prices and the techs are quick to get your home/business serviced. They serviced my house, as well as my moms for mosquitoes and did an awesome job. Highly recommend calling Ken's!

JC

Jacki Carney

7y ago

James Scott just did our house. Very nice young man. Would use him again. Very respectful. 5 stars

AK

Amanda Kearney

8y ago

My office has been using Kens for a few years now, and we couldn’t be happier with the service. Our technician (Austin F) is always here on time, and always answers any questions we may have. Doing his job thoroughly at every office visit. We couldn’t be happier and look forward to many years of service with the company! & hopefully Austin as our tech!!

CR

Connie Redmon

8y ago

Ken's has serviced my home in LaVergne for almost 3 years. They did my pest certificate when I was closing on my home. I had a good first impression and stayed with them. Austin F. has been my technician for most of that time, and he is the best. We had a black ant problem (picnic, I think?) the first year and within a few months they were gone. Austin is very courteous and has answered all my questions and asked all the right follow-up questions with each quarterly visit. I think I've only made one or two calls in between the scheduled visits, and both were within the first year with the ants. I haven't had any pest issues at all!

A“

April “EEPU” LeBeau

8y ago

They work for my apartment complex. I asked if I needed to do anything else before I left and the guy said everything was good. Then I got an eviction notice saying he couldn't treat it that day (so the guy lied, I would've done whatever was needed for him to work) and last week was counted as not treated even though he did treat the first round. The job was done. No more bedbugs, yet I'm having to relocate now.

PM

Pete McShea

9y ago

Prior to moving to a new house, my technician advised me that my contract would simply be transferred to my new residence. After the move, he stopped communicating. My technician refused to answer my calls and would not respond to my texts. The office would not return my phone calls. After six months, a new technician finally came to my house and quoted me a new price that was over double my contract price. He demanded $280 up front to form a new contract, and refused to service my home.

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