About this provider in Maryville
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer
Rating breakdown from customer reviews
4.8
1,450 reviews
Customer reviews for Orkin
Robert Medick
Orkin loaded this damaged bait station and killed my beloved cat Caesar. I made it clear at commencement of service that I have several cats. I was assured the equipment was safe for them. After my cat died, I read up on the use of the Protecta LP bait station. These bait stations are supposed to be staked to the ground when cats have access. Orkin did not stake them down. They are not cat resistant and were not even deployed properly. All the preventive safeguards were missing from the bait s
Karenann Donahue
I had them come out for 2 services, call the office 4 times between May 29th and July 23rd - Bree failed to pass my complaints on Kevin her service manager. I spoke to Kevin today and of course I was upset - he said I was being rude fair ok I check my attitude, well at that point he was raising his voice and not listening - so we got no where. ALSO, I asked him to listen to my previous phone calls, because this morning when I called the maryville office it stated that ALL PHONE CALLS ARE RECORD
Provider response
Hi Karenann <br>We would like the opportunity to investigate your feedback further. Please could you call our team at (865) 336-7005? We’ll work with you to resolve any issues as quickly as possible.<br>
Bobby Peterson
I constantly ask for them to only perform service when I or my wife are at the residence to assure it is actually done and to ensure we get indoor service as well, and schedule times as such. However, they never arrive in that time window and should they come early or late complete the service only for the outside and charge my card. I’ve asked multiple times for my card only to be charged when we sign off on service and no service to be completed without an adult in premises. It’s getting worse
Provider response
I would like to speak with you about this. I tried to reach you by phone this morning and left a voicemail. Please call my office at 865-238-4059. Kevin Kagley- Service Manager.
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