Provider profile

Northwest Exterminating - Chattanooga

4.7 stars from 356 customer reviews · 1906 Hamill Rd, Hixson, TN 37343

  • 4.7 out of 5 stars
  • 356 customer reviews
  • Hixson, Tennessee
  • Open 5 days/week
4.7
Rating
356
Reviews
Yes
Claimed
Yes
Website

About this provider in Hixson

Established in 1951, Northwest Exterminating - Chattanooga safeguards homes and businesses in the Chattanooga area from a variety of pests. Their expertise includes termite control, mosquito reduction, and the removal of unwanted birds and animals. Additionally, they offer crawlspace care and attic insulation…

Rating breakdown from customer reviews

4.7

356 reviews

5
303
4
9
3
4
2
4
1
20

Customer reviews for Northwest Exterminating - Chattanooga

HM

Henry Magnuson

11d ago

NW Exterminating takes care of my house from being over-run with bugs.

Provider response

Thank you, Henry! We’re glad the Mouse helps keep your home protected from unwanted pests.

JM

Jameson Miller

28d ago

I would strongly recommend passing on this company’s services. I hired them 2 years ago for quarterly service, and this review would be 1 star, however they actually do consistently show up each quarter. The issue I have is that the exterminators are not very thorough at all. They walk around and knock down spider webs and then completely miss obvious wasps nests that are in process of being built on our back deck and other areas of our exterior. Over the last two summers I have had to routinely treat and remove nests myself. Further their pest control service is expensive - it was $177 a quarter and then suddenly two quarters ago they went up on their price to $199 a quarter without any notification or at least a courtesy call. The icing on the cake that finally made we switch to another company is this giant bald face hornet nest that is hanging above our Front door. We discovered this nest 2 days ago and it’s larger than a football - indicating this nest has been in the works for at least 3 months. Our last pest control service visit was June 8, 2026 and they completely missed it - or if they did see they didn’t tell me about it. Then when I called them about coming to remove it they want another $250 minimum but said it would most likely cost more. I canceled my services with them.

PM

Paul McKinley

1mo ago

They always do a professional job. And we never have any issues.

Provider response

Thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!

WN

Walter Nicholson

1mo ago

Great regular service and quick response to problems.

Provider response

Hi Walter, thank you for your kind review! We're happy to hear you've experienced reliable routine service and quick responses whenever you've needed us. Thank you for choosing Northwest Exterminating!

CC

Carolyn Craig

1mo ago

Excellent Termite and Pest control. Technician that provides service to my house is very polite & does a great job.

Provider response

We're grateful for your positive feedback. Thank you for taking the time to share your experience with us. We’re delighted to have you in the Mouse family!

AW

A W

2mo ago

Chris has been so great & helpful with making sure all of my concerns were addressed. I’ve seen a few brown recluse & was worried about my cat. He explained what to look for how they can treat for them and eased my worry about my cat while we treat for them.

BS

Barbara Simms

3mo ago

The service tech is outstanding--professional, timely, polite, knowledgeable, thorough! Highly recommend Northwest Exterminating and have been using them for years!

Provider response

Barbara, thank you for your continued trust over the years! We're delighted to hear your technician continues to provide professional, thorough service. Thank you for trusting The Mouse!

BH

Brian Hiatt

3mo ago

I’ve used Northwest exterminating before they were even Northwest exterminating I’ve had the same technician for at least 15 years maybe more and their service is fantastic and they are very caring about the satisfaction of their clients. I would personally highly recommend.

Provider response

Brian, thank you for your loyalty and continued trust over the years! We're honored to have earned your confidence and appreciate the opportunity to serve you. Thank you for trusting The Mouse!

DW

Douglas Whittaker

3mo ago

Your service is effective and you’re technicians are professional and efficient.

Provider response

Thank you for the great review! We're so glad our pest control service made a difference. We appreciate you trusting the Mouse to protect your home!

RB

Rc459 Beach

3mo ago

Just had my yearly termite treatment inspection. The service was performed by “Rabbit”. He did a thorough job as usual. I greatly appreciate the pre arrival text I received beforehand.

Provider response

Thank you for the kind review! We’re glad to hear your inspection went smoothly and that the communication leading up to the visit was helpful. We appreciate your continued trust in Northwest!

MB

Mike Bucchi

4mo ago

Professional; Friendly and a Great Value!! Their products are people and pet friendly!!

Provider response

Mike - thank you for your kind words and for taking the time to leave 5 stars! Thanks for choosing the Mouse!

EP

Emily Perrine

4mo ago

They are very reliable and any critter concern is quickly taken care of.

Provider response

Thank you for the wonderful review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

DK

Debra King

4mo ago

Drake was amazing!!! He answered all my questions and was very clear on what he was doing. Very professional. Thank you Drake.

Provider response

Debra, thank you for sharing this! We’re so glad to hear Drake provided clear, professional service and took the time to answer all your questions. We’ll be sure to pass along the kind words!

MG

Michaela Griffin

5mo ago

The two gentlemen what came out to inspect the property and treat were respectable and kind, walking me through the best treatment plan as a renter and making sure I knew what was my responsibility vs my landlord’s. I feel informed and respected, and they didn’t take advantage of my wallet and allowed me informed choice in services. They also spray pet and kid friendly chemicals. Highly recommend.

Provider response

Thank you so much for your kind words! We’re glad to hear our team took the time to walk you through the process and ensure you felt informed and comfortable with your options. Providing respectful, transparent service is always our goal. We truly appreciate your recommendation!

TM

Tony Moody

5mo ago

The technicians are always friendly and very professional.

Provider response

Thank you for the extraordinary review! We are thrilled to have you as part of our Mouse family!

J

JAH

5mo ago

Isaiah is the Consumate Pro

Provider response

We appreciate your 5-star review! Thank you for being part of the Mouse family and for trusting us with your service.

PD

Paul Downey

6mo ago

Techs are always on time and communicate well.

Provider response

Thank you for 5 stars, Paul, and for trusting the Mouse to protect your house!

JG

Janet Gammon

6mo ago

Northwest Exterminating Is very dependable. The technician explains the work to be performed and answers any questions I have about work performed. I would recommend Northwest Exterminating.

Provider response

Janet - Thanks for the great review! We truly appreciate you sharing your experience and are happy to have you as a valued member of our Mouse family!

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Treatment and cost guides before you call

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