Walker Pest Management
Verified1235 S Pleasantburg Dr, Greenville, SC 29605
Open 5 days/week
About Walker Pest Management
Walker Pest Management is a family-owned pest control company committed to providing high-quality services and products. We understand that every pest problem and home is unique, which is why our Walker Pest Pros are trained to identify the root cause and implement customized treatment plans. Our goal is to keep your home and lawn pest-free year-round. We offer both residential and commercial protection. Our residential pest control plans can protect homes from ants, rodents, cockroaches, spiders, wasps, termites, bed bugs, and more. Our commercial pest control services cover businesses of all shapes and sizes. Let our family take care of yours!
Rating Breakdown
4.9
★★★★★1,511 reviews
Customer Reviews (30)
Walker is the absolute best! Very quick to respond and a wealth of knowledge at every appointment. We had Ryan come take care of angry wasps and he was so helpful. He went above and beyond and answered all my questions!
Ryan was very polite and professional.
Friends fast & knowledgeable service!! My tech was great
Response from Walker Pest Management
We love to see it! Thank you for letting our team help keep your space pest free!
Justin Anderson came to my home this morning. It was his first time here At my home. Justin was very friendly and informative, he did an excellent job. He was very professional and looking forward to seeing him the next quarter.
Response from Walker Pest Management
Justin really knows his stuff, and we are glad to have him on the team. Thank you for letting us help keep your home as pest free as possible!
Best of the best!!! I made multiple calls they were the only ones that didn’t forcibly pressure me to lock into a long term maintenance plan. My tech William came, was very communicative and very helpful!!! When I had concerns after the original treatment, he came back and quickly was able to ease my worry with a reasonable explanation! Will recommend :)
Response from Walker Pest Management
We love hearing that! We understand that not everyone is ready to jump into a long term contract so we offer a number of options. Thank you for trusting our team to come out to help. If you ever need us in the future, don't hesitate to give us a call. We are always happy to help!
2nd edit 2026: Every technician has been phenomenal, the most recent being Ryan- everything was expertly done and very polite! Edit 2024: Have still been using the same Company for 5 years now and STILL GREAT SERVICE! Original 2019: Calling and setting up a 1 year contract was smooth sailing, the operator was very polite and accommodating. Within just a few days (I had to reschedule) a technician came out and explained everything in detail as to what he was doing and planned to do, as well as what to expect in the future. The process was quick and easy. 10/10
Response from Walker Pest Management
Wow, has it been 5 years already? Time flies when you're living that pest free life! Thank you for trusting us with all of your pest needs these last 5 years. We really appreciate it, and we're looking forward to the next 5! Thank you!
Ryan was very helpful and polite
Response from Walker Pest Management
Ryan is great, and we are glad to have him on the team. Thank you for letting our team help keep your home pest free!
He does an awesome job, very pleased with his service and professionalism!
Response from Walker Pest Management
Thanks for the great review! We are glad that our team has been able to help!
I have been a long time customer and they definitely get the job done. I can pick up the phone and call for any issues and they are there. Ryan is very professional and did an awesome job!!
Response from Walker Pest Management
Thank you for this glowing review! We always strive to be punctual, available, and helpful. We are glad to see that our team has been able to help keep your home pest free year after year.
Ryan was prompt & professional.
Response from Walker Pest Management
Ryan is great, and we are glad that he has been able to help. We appreciate the opportunity to help keep your home pest free!
I really appreciate the quality services of Walker Pest Management, especially from Tyler. Each time he comes to my home he is always so knowledgeable, professional, and thoughtful.
Response from Walker Pest Management
Thank you so much for this kind review! Tyler is fantastic at taking care of everyone, and we are glad to have him on the team. Thank you for letting us help keep your home pest free!
Had a quarterly pest treatment today. I was 10 mins late arriving home from work but Ryan had already started without me. He provided a great service treatment inside and outside the house. Great cost and service!
Response from Walker Pest Management
Thank you so much for the review! Ben really knows his stuff and always provides great service. Thank you for trusting our team team to keep your home pest free!
Justin C came out today and couldn’t have been nicer or explained things any better. He was also punctual, which was an added bonus! Would recommend him and Walker Pest Control to anyone who needs pest control!
Response from Walker Pest Management
Justin is fantastic, and we are glad to have him on the team. We always strive to be punctual, professional, and helpful from start to finish. Thank you for letting us keep your home pest free!
Jesse is an outstanding technician — knowledgeable, professional, and very thorough. This is our second time working with him and he’s consistently great. Honestly, all their technicians have been excellent. Fantastic company!
Response from Walker Pest Management
Lance is excellent at what he does, and we are glad to have him on the team. Thank you for letting us take care of this for you and help keep your home pest free!
Great job!
Response from Walker Pest Management
Thanks for the great review! Connor is great, and we are glad to see that he has been able to help!
I have been a client for over 9 years. I can say that scheduling is easy, Ryan was new to me today Ryan texed before arrival and was on time, friendly and respectful of my home and surroundings. Ryan seems to be very knowledgeable about his work and informative to me as the homeowner. Good job Walkers for hiring Ryan.
Response from Walker Pest Management
we are so happy to hear that you've had a great experience! We always strive to provide professional and helpful service from start to finish. Thank you for letting us help keep your home pest free!
Walker pest is a great company. Very knowledgeable service people. Always friendly, always pay attention to detail and never make a mess. My technician, Ryan is great. He came back to touch up after noticing some ants. He made sure to address all of my concerns and so far been no recurring ants. Thanks Ryan. Will stay with Walker pest
Response from Walker Pest Management
We love seeing reviews like this, and we are glad to hear that Ryan has been able to help. We are always glad to come back and make sure your home stays pest free in between visits. Thank you for letting us help!
Ryan was fast and informative! My first time having to set up any sort of pest control by myself and happy with my choice!
Response from Walker Pest Management
Ryan is great, and we are glad to have him on the team! We always want to provide excellent service in everything we do. Thank you for letting us help keep your home pest free!
I was very pleased with our first appointment today with Walker Pest Management. Justin was very pormt and professional. To start with he covered his shoes before coming into our house. He was very friendy and polite, along with being very knowledgeable about the pest management we needed for our home. We would definitely recommend Walker Pest and Justin for all you Pesty needs. ☺️
Response from Walker Pest Management
Thank you for this wonderful review! Justin is great at taking care of those pests, and we are glad to have him on the team. Thank you for trusting us with protecting your home. We look forward to helping keep it pest free!
Technician arrived promptly and was very professional and thorough.
Response from Walker Pest Management
We love seeing reviews like this! We always want to prompt, efficient, and helpful from start to finish. Thank you for the opportunity to assist!
DO NOT use this company! Have to agree to a year contract. You will get no one to come out for e a couple of months or when you are away from home amd won't do the inside. But will still take your money without doing the service. DO NOT USE unless you want to just want to waste money. If that is the fact give me the $
Response from Walker Pest Management
We’re sorry to see this and appreciate you taking the time to share your concerns. Our goal is always to provide reliable, high-quality service from start to finish. Based on your account, you are enrolled in our PCO plan, which includes seasonal monthly mosquito treatments during warmer months and general pest control service on a quarterly schedule. During the winter season, mosquito treatments are paused because mosquito activity is not present, and it doesn't look like your next quarterly appointment is due until March, but we are happy to schedule a reservice. Our office reached out today but was unable to connect with you. Please give our office a call so we can help resolve this for you!
I had my son in the car today and one of their trucks(#21) Almost hit us twice because he was on his cell phone. I honked at him. He looked at me, then went back to looking at his cell phone. This company needs to manage their people better.
Response from Walker Pest Management
Thank you so much for bringing this to our attention. We have forwarded this message over to our service managers, and they are going to be handling this immediately. We have a very strong policy on distracted driving, and that behavior is never acceptable. We understand how unnerving it can be to be around distracted drivers. We would love to get all of the details from you about this. Our office line is 864-603-1404. Please call or text that line, and one of our service managers will follow up with you.
I would NOT recommend them to anyone, They're RED FLAG ED with Better Business Bureau-BBB, AND Because they're all about TAKING your money without doing as they say, then they come back about their CONTRACT you signed while bending & arranging the words to their advantage because they think ONLY the CUSTOMER is BINDED by the CONTRACT but they aren't but I think the COURTS will hold them ACCOUNTABLE to their own CONTACT
Response from Walker Pest Management
Hi Angel,<br>We appreciate your feedback. I hate to hear a customer did not have a good experience. It looks like there are several inaccuracies in your statements. If you would like to call our office, one of our managers would be happy to discuss this with you.
Bait and Switch!! called Walker Pest Control, technician came out and inspected property quoted $517 to install their system and $27 a month (=$324) but since we had a current termite bond on our home they would wave the installation fee if we sent them our current bond. After we send them our current paperwork that would be up for renewal they said there would now be a $125 charge for an additional station and would charge $370 for the new termite bond. I would caution everyone walk away ( RUN ) ... Watch Out for the Bait and Switch!!
Response from Walker Pest Management
Don, I am disappointed to see your review. I believe this is unfair and does not represent our company or our conversations accurately. We offered to waive the install fee and match the competitor's higher renewal OR we could charge our normal install fees and offer a lower renewal rate. Instead, you demanded we do both. There was never any bait and switch. I am sorry you felt you were somehow mistreated, but this is not an accurate review of our team.
We had someone from this business come out when we bought our home and was initially told if we weren't pleased with the service that we could cancel after 90 days with no fees. Every time the business has came out we really didn't have issues until they performed a service for us. Also we have had countless issues with billing. We never get charged on the same day every month or even at all. Checking our bank statement we get billed maybe then hit 3 months later with all of them at once. We had to call once to get them to come out between services for another spray due to ants coming in and they billed us for that. Which is suppose to be free. We have not been happy with the customer service and now we are being told we have to pay a cancellation fee after being told in the beginning we could cancel at ANY time after the 90 days with no fee. Hate being lied too and having bad service.
Response from Walker Pest Management
Hi Kaitlin,<br><br>While we do appreciate hearing about any customer concerns or<br>complaints, there are a few inaccuracies with your review. Our policy<br>has always been a 12 month contract, which you did sign and we will be<br>happy to send you a copy of. After the initial 12 months you can cancel<br>at any time with no fees. As for the billing, it is set to bill/process<br>on the same date of each month, and the only issues with that have been<br>when the card on file was declined. There was an additional invoice<br>processed in June, and that was our mistake, but we were happy to credit<br>that invoice as soon as we were made aware. There has not been an<br>instance where we have charged your card for 3 months of payments at one<br>time. If your bank statement shows something different, please send us a<br>screenshot. When you have let us know about pest issues (in April and in<br>June) in between your regular services, we have always offered and<br>scheduled a technician or manager to come out to do additional<br>treatments and follow ups at no additional cost. You are due for regular<br>service this month and we would be happy to send a manager along with<br>the technician to address your concerns, as soon as the past due<br>invoices for August and September are paid.
We paid in advance for yearly service. This means they come out quarterly or whenever you notice an issue to treat. All was well in the beginning. However the April service came and they actually performed the wrong treatment (mosquito yard treatment vs house treatment). I thought it was different than what was previously done, but hubby said maybe it's a Spring thing. Fast-forward to July's treatment where the technician admitted giving us the wrong treatment in April and offered to come out and make up for the difference with a free treatment. As I understand no one is perfect I agreed and we moved on. He stated he would call to schedule free treatment. Two weeks pass and no call. So I call the company and make them aware. The scheduler says in order for me to get the free treatment I need to go ahead and renew my yearly plan since it expires in July. Seems a bit uncalled for as I didn't get what I paid for to begin with. Needless to say I will be using a more trustworthy company moving forward.
Response from Walker Pest Management
Hi Samantha,<br>We are so sorry to see this review! We reached out to you the same day this happened but didn't hear back. We are sorry to say publicly that what you said in your review is true. We want to take ownership of that and apologize for the mistakes that were made. We believe transparency is important. Since the review was posted we have texted and called you to try and make this right. Our company has a strong reputation for doing the right thing, and we would like the chance to prove that to you now. If you will email or call, we are confident we can win your business back. Please ask to speak with Beth or Tara. They are familiar with your account and what needs to be done. Thank you so much for bringing this to our attention! We have followed up with everyone involved and will be using this as an example in our training protocols moving forward. Again, we hope you will accept our apologies and allow us to correct this for you.<br>Update: Since we posted this response three weeks ago, we continued to reach out to Samantha. We were able to completely resolve the issue, gave her credits on her account for additional free services and removed all charges that were previously on the account. She was pleased with the overall handling of this account and is still one of our current customers.
***BUYER BEWARE. UNETHICAL COMPANY. FINE PRINT SERVICE AGREEMENT WITH MASSIVE CANCELLATION FEES WITH NO VERBAL COMMUNICATION CONCERNING IT, OR THEIR MAINTENANCE PLAN. DO NOT USE THIS COMPANY. ** Moved into a new house and decided to have someone come out and spray. We talked to them and they advised us the initial charge would be around 180 and then around 60 a month for service. They came out initially and everything was fine. Afterwards, they charged us monthly which was also fine, but they never explained their service and maintenance times with us - so we were expecting them to come out since we were charged. That is when they first informed us they come out quarterly or every 3 months - but they would come out anytime for "free" if there was an emergency pest situation - which there wasn't. We decided to let them charge 60 for 3 months and get one more service after 3 months and then cancel. After they charged us the 3rd time and over a week into the 3rd month we canceled and called them and advised we would like the quarterly service we had paid for. At this point was the first time we discovered and it was ever mentioned there was some sort of 12 month agreement and there was a cancellation fee equal to half a year of $60 payments. So as a "curtesy" they would waive the cancellation fee and not provided the services paid for. Of course we argued this but they refused to render services to us that were due and that we had already paid citing the "agreement". Which, basically, when the initial serviceman came out he had my girlfriend sign something for the service. It was assumed it was just our understanding about the initial service, and the subsequent service with them. We were never verbally informed of some 12 month contract with a massive cancellation fee - that is, until it was time for them to collect and be fraudulent. I never imagined I would need a lawyer to review the document the initial serviceman was carrying that day from a pest control company, but apparently this company is just that unethical. Buyer beware.
Response from Walker Pest Management
Hello Dark Wizard,<br>I'm pretty sure you have the wrong company. We do not have any clients by this name, and the pricing you quoted does not correspond with any of our current pricing structures. Our company has NEVER tried to deceive a client - ever. However, we do offer maintenance programs with a one year agreement because the pricing is so low (usually around $35 for the first month). These programs are always explained in advance of the service and most phone conversations are recorded. If you are, in fact, a client of ours, I'm sure we can provide you documentation that may help. We take pride in being better than other pest services, especially when it comes to matters of our honesty and integrity. I can personally guarantee that if we messed up, we will make it right. Just call and ask for one of our managers so we can look into your account further. Otherwise, I must insist you have mistaken us for another company. I sincerely hope this helps you either way.
Im not going to completely remove this as a reminder that not all employees have the same drive or ambitions in life. Some people work for a paycheck and some work with pride in what they do and the name of their company. I had a bad encounter with some fellas that either were not very educated on the subject or they played on their phone rather than do a proper job. Thank you!! To the gentlemen who came back out to correct the problem. Hopefully my issues in house are resolved... I will make sure to thank them again once my house is a house again. They left me hanging. $2200.00 and I still have same issues. Just because you cant see it doesn't mean it's not there. I had a 30 day guarantee and has not been resolved yet. And why was it that the only door or drawer that was open after the heat treatment was my underwear drawer? Why was that the only thing open? Ok so after the retreatment of my home we came into the house and inspected it ourselves. Still things had not been done the way we asked. So my husband called them back out. They sprayed once again with my husband in the home showing the manager how to properly spray the house..... and gave him a lecture the whole time about what it takes to be a man of your word. It amazes me how little people know about self respect. Or morals.
Response from Walker Pest Management
Hi Holly,<br>While we do appreciate that you updated your review, we do feel that it is necessary to address the facts of the situation in regards to your depiction of events, as well as, the claims you’ve made towards our team members. We did not “leave you hanging” as you claim. We performed the bed bug heat treatment and the follow ups as we were contracted to do, and we went well above any contractual or regulatory requirements. Our qualified inspector found no signs of live bed bugs at your first follow up appointment and according to regulatory guidelines, we should not treat for bed bugs when there is no evidence of live bed bugs present. However; we did schedule a free additional treatment when you found evidence of a live bed bug. Our service manager found no signs of bed bug activity in the home again. Again, we scheduled another free follow up appointment for a week later. When our manager performed that follow up, he found no live bed bugs for a third time. He also assured you at every visit that we would take care of any issues, if you began to see live bed bugs at any time. It was at this time that you asked him to leave your home because you insisted we should treat again, even though you did not have any bed bugs. It was after this interaction and several hostile phone calls to our office staff that you posted this review with the accusation towards our service manager that he had opened your underwear drawer and only that drawer during a follow up treatment - a complaint that you had not mentioned to any of our team members in any of our previous contacts. We take the reputation of our company and the reputation of our team members very seriously and do not give any weight to accusations made out of anger. At the time of your posting, we performed your original heat treatment on January 14, a follow up on January 22, January 29, a chemical treatment on February 3, and a follow up on February 10 all for no cost. It is important to mention, we were not able to find any live bed bugs in your home at any point during this time period, and you were present for every inspection to show our inspector any areas you might have suspected to have activity. However; since our company does take pride in our work, we did perform another heat treatment for your home on March 1, even after your unfair review of our company and our people. As you mentioned in your review, the heat treatment would have cost you another $2200, but we did it for free even though you were outside of your 30 day guarantee as sighted in the service contract you signed. While we do understand the anxiety that comes with bed bugs, we do not feel that anxiety gives license to slander individual’s reputations or misrepresent a business or situation.
If I give this review no stars I would. This company did a HORRIBLE job last summer treating my yard for mosquitos. The technician did not spray properly and their customer service was terrible. They came twice last season and I thought I was done with them, but they insisted they have to come again because the agreement stated three times. I told them the service was so bad that I did not want them to come again. However, they are still making me pay the $49 because of the agreement. I would NEVER use this company again. Their customer service was terrible and the mosquito service NEVER worked. My family still could not enjoy the yard even after they came the day before.
Response from Walker Pest Management
Hi Dianna,<br>We are sorry to see your dissatisfaction with the treatments we rendered at your home last year. After looking at the history on your account and reading the notes, we can see that we followed up with you after each service to ensure your satisfaction. You did not communicate any issues with the service when we came in August and September. We would like the opportunity to re-treat at no cost to you, as we offered earlier this month. However, we can also understand your frustration, having skipped the winter months with no service. It is easy to understand how you would think the agreement was fulfilled, when there was actually one more service due. It was not until we contacted you this spring that we discovered your dissatisfaction with the services last year. We believe the treatments to your home were properly performed, but there was a lapse in time between the second and third treatments due. Because of this, and because we already offered to treat at no charge, we proactively took action and waived the last service fee of $49. I hope you are able to enjoy your yard this summer, and we hope this makes your spring a little more enjoyable as well.
No one followed up with me regarding this service, otherwise I would have told them it was a total waste of money for me. I was charged $150 for someone to place bait in my crawlspace which seemed to do no good at all at getting rid of mice. I didn't want anyone in the house because I have not had a problem with mice in the house and I have a house cat and don't want it exposed to anything harmful. My yard has an even worse mice problem than before so pretty sure the bait did not do anything about controlling the mice population. My frustration with this service was the cost to place 12 pieces of bait, which I have already tried myself, and the fact that no one contacted me to get an update on my problem, so bad customer service.
Response from Walker Pest Management
Hi Victoria,<br>When you originally posted your review on Oct 2, you didn't leave an actual review for us to follow up on, so I posted the following reply:<br>Hi Victoria,<br>Since you didn't write a review, we aren't sure what the issues with your service were. You contracted us to perform a mouse control service at your home, but did not want us to do anything inside. We performed the service on 9/5/18, and everything seemed to go well. There was quite a bit of activity in the crawl space, so it would be reasonable to expect activity inside. However, since you insisted no one come into your home, we have no idea what you may have experienced. We even followed up with you on 9/13/18 to make sure everything went well with the service (this is what we do for all customers after the service). I believe that was around the same time as this post, but you never responded. You have not contacted our office in any way after the service on the 5th, even though we have reached out to you. Our customers' satisfaction is paramount, so if you could contact us to give us more information, we would be very happy to help in any way we can.<br><br>Now that you have added a review, we are able to more accurately respond to your comments.<br>First, let me thank you for letting us know what your specific concerns are regarding your service. I would like to address your concerns individually. The service you contracted us for was to keep mice out of your home, which it sounds like we have been able to accomplish. As stated before, we did find activity in the crawl space, so our treatment was appropriate, based on your needs and the activity observed. You contracted us for mice in your home and not the lawn. Second, we did contact you via email on 9/13, as stated above. You may want to check your spam folder, or double check your inbox, but we have the email on file for verification such as this. I would be happy to send you a copy with the date and time, showing we were following up with your service in a timely manner. Most companies rely on the customer to let them know if there are any issues after the service since it does come with a 30 day guarantee. We strive to go beyond industry standards, with follow ups such as this. However, we have no record of you ever contacting our office to let us know you had any issues. We always ask our customers to let us know there is a problem, so we can take immediate action. Finally, depending on a number of factors, we simply cannot guarantee against pests you may have outdoors, specifically, mice. We were able to keep mice out of your crawl space and home, as you contracted us to do. If further treatment was needed you only would have needed to get in touch with our office for additional help. If there was more we could have done, I sincerely apologize, but from everything I see on our end, our people did exactly what they should have. I hope this helps give some understanding to your experience, and, again, I truly apologize if there is something here I missed.
Contact Information
Phone
+1864-603-1404Address
1235 S Pleasantburg Dr, Greenville, SC 29605
Website
www.walkerpestmanagement.comHours
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