Fairway Lawns of Greenville

Since Fairway Lawns have been servicing my lawn it hasn't looked better. Customer service is very professional and dependable relaying the information you give them to the service dept. The Tech Robert Mosley who services my lawn is very knowledgeable, professional and takes time to answer any questions I have regarding the treatment of my lawn.

Fairway Lawns is the MOST RELIABLE and BEST LAWN Service in Greenville I have found. Wade takes EXTRA CARE & ensures complete coverage of my lawn! I have used other lawn companies in the past with little success but Fairway Lawns not only provides OUTSTANDING SERVICE for my lawn, Wade couples it with EXCELLENT CUSTOMER SERVICE!!!

Always pleasant and kind. Always does an excellent job

Fairway Lawns provides our annual fire ant treatment. They do a great job, respect our property, their products work great, and we are very happy with the service.

Wade Mattress did a great job. Took time to walk me through the plan for the lawn - very professional.

I’m very pleased with service we received this past year. New service technician is friendly, informative and polite. Our lawn is looking nice.

Fantastic first impressions. Great service, helpful and friendly!!

Don't be sucked in by their low pricing. You get what you pay for. I signed up 2 months ago and have called multiple times to get them to get out here. They never schedule and they don't call back when they say they will. I am beyond sickened by their lack of customer service

Pre and post emergent herbicide was applied. Tech briefed me prior to application. Tech was courteous and professional.

I have a lot of wild weeds near my mailbox and on right side of my flowers.

I would not recommend Fairway Lawn Services to anyone. I was charged for lawn treatments that were never done. I have five outdoor cameras, and not one shows anyone from Fairway performing any service on my property. When I contacted them, they admitted that a previous charge was for work that was never completed and agreed to refund that payment. However, this latest incident shows that the same issue has happened again. To make matters worse, my neighbor received 2 lawn treatments even though she isn’t even a customer, likely because her address is similar to mine. At this point, I have completely lost trust in this company. If they can make these mistakes with me, they can do it to anyone. Fairway Lawn Services has shown they cannot be trusted to deliver the service you’re paying for.

I have gone through many providers over the years, and these folks do a great job and office has super communication.

Sorry, we were not home. Cannot comment

Jeff at the Greenville office is rude, dismissive, and completely unprofessional. He ignores messages and, when confronted, blames the customer for contacting him. He actually told me my text “didn’t deserve a response.” That alone says everything about how this company treats people. If this is their idea of management, imagine the rest of the operation. Do yourself a favor and stay far away from Fairway Lawns. They only do service out of the Greenville location, ALL your calls go thru their call center in Arkansas, NOT local.

They will not stop calling me. I ended service over a year ago and have gotten maybe 6 phone calls from them "can I ask why you stopped your service". How about you refer to the first phone call when I nicely responded. Now it's annoying like a telemarketer company. STOP CALLING ME EDIT: One year after this review they are still calling me, and they get agitated AT ME when I tell them to stop calling. The "owner" responded to my message saying they couldn't find my account. He needs my phone number to find the account, funny that they have my number to keep calling me but they also cannot find it in their system. Scam company if you give them your number they will never stop calling.

I have not changed my impression on the quality of service that Fairway Lawn provides and am quite satisfied with their excellent customer service.

Had them for a few years service was good for a while but last time out they burned the yard. Had to cancel.

Absolutely pathetic! Their service was OK in the beginning but has consistently and significantly declined to the point that our lawn is a total disaster and weeds are now literally out of control. They don’t even deserve the time it is taking to write this but perhaps others will be spared. If you have their service, try not mowing your lawn for a week, so you can see exactly what’s going on before it gets too out of control. Whatever products/methods they’re using do not work, and don’t waste your time expressing your concerns with a technician, not even in person, they will tell you what you want to hear but nothing will ever come of it (as is evident in the attached images). Plainly, there’s no supervision and a great lack of knowledgeable technicians; furthermore, they don’t seem to care.

They were great for years but now they missed two months of treatment in the spring so my yard is now full of weeds. And oh yes they did charge me for every month even though no one came out. I called customer service and they send they will send someone out ASAP. Then they no showed for that appointment too. I don’t understand how they could fall down on the job so badly after such great service for years. It’s a shame I will be forced to move elsewhere.

I have been a customer with Fairway Lawns for probably 9 years. The increasing level of incompetence with the technicians (who seem to leave the company every year) and unprofessionalism with the management have caused me to end my service with Fairway Lawns. I have had Halloween decorations sprayed with chemicals despite specifically telling the technician to stay away from them. I have had fertilizer shot all over my driveway, sidewalks, porches, and flower beds despite a long-standing note on my account reminding the technician not to do this. It literally looks like it has snowed on these areas. I have had countless flowers and shrubs burned up by fertilizer or killed by weed spray. I am tired of fighting with Fairway Lawns to get them to make things right and having to constantly replace flowers and shrubs in the spring. And I still have an abundance of weeds in my yard despite year-round treatment. . . Enough is enough. Well . . . still waiting on a manager "to make things right" since the owner will not call me. Lip service is meaningless and unprofessional.

Do not use! Twice this year they have killed our grass. The first time was in the spring to all of the new grass that we planted last fall. The second time was this fall when most of what was left was weeds. They killed the GRASS not the weeds! Our yard looks worse than all the neighbors, including the people who do nothing. Biggest waste of money. They didn’t even care when we called to cancel service. Just said okay. To their response: The account is in my husband’s name. I’m sure you can see who cancelled services this week.

Absolutely would not hire this company. We hired them in August of 2023 after purchasing our home in March of 2023. Since then our yard has gotten DRAMATICALLY worse. We had reached out to the company several times and were always told that the results can take time and that the perfect lawn can sometimes take up to 2 years. We have been very patient, and were understanding that we may not see a dramatic improvement for some time but over the last 4-6 months our yard has gone from mediocre to awful. We now have tons of these large dead areas with no grass growth whatsoever. My wife has reached out countless times over the last couple of weeks and has been told that someone would contact us. That has never happened. Now we cannot even get them on the phone to cancel our service and the company will not return my wife’s calls or emails. We never leave reviews, but felt it was necessary in this instance both because of the lack of results/ worsening of the condition of our lawn, as well as the atrocious customer service where they cannot even return our correspondence. We take a lot of pride in our home and lawn and find it quite frustrating that fairway has not done or offered anything to rectify this problem and now will not even answer our phone calls. Buyer beware… in response to the owners response, we have been reaching out and have been told a manager would get back to us for a month with no follow up to be spoken of.

My Fairway Lawns Greenville customer no. is 5436353. Contracted Fairway Lawns in February 2024 for weed control of a new Bermuda grass lawn without weed (installed in September 2023). After three rounds of weed control done by Fairway Lawns, a weed issue is given - see photos. Fairway Lawns Greenville had been called in the morning of May 4th. I was promised to get a call from the manager the same day. Additionally a mail was sent. Meanwhile it is the evening of May 6th. Nothing so far. The contract given with Fairway Lawns is fixed for 8 rounds. The contract is binding. So, I contract a second company to do what Fairway Lawns is not doing properly. I cannot recommend Fairway Lawns Greenville.