Provider profile

M.A.D. Exterminators Inc.

4.6 stars from 73 customer reviews · 78 S Trooper Rd, Norristown, PA 19403

  • 4.6 out of 5 stars
  • 73 customer reviews
  • Norristown, Pennsylvania
  • Open 7 days, Early hours, Evening hours
4.6
Rating
73
Reviews
Yes
Claimed
Yes
Website

About this provider in Norristown

M.A.D. Exterminators, Inc. is a pest management company specializing in Residential Pest Control, Commercial Pest Control, Termite Control, and Wood Destroying Insect Inspections headquartered in Norristown, Pennsylvania. We provide service in Montgomery, Berks, Bucks, Chester, Philadelphia and Delaware Counties and…

Pests handledmice
Praised foreasy to work withknowledgeablefriendly and professionalprofessional and thorough
Safetyavoid at all costspet safe

Rating breakdown from customer reviews

4.6

73 reviews

5
64
4
1
3
0
2
1
1
7

Customer reviews for M.A.D. Exterminators Inc.

LC

Lisa Carr

8mo ago

This is NOT the same company anymore. We have used them for years, but they were recently bought out. Previously we paid $50 for a service call to refill traps. The new company quoted me a price of $850 because you must sign up for an annual contract for any service which includes $250 for the privilege of signing with them plus an additional $50 a month. No thank you. Found another truly local company instead. They should change the name because they are no longer anything like M.A.D.

Provider response

Your concerns are noted. Please accept our apologies for any inconvenience caused. Thank you for reaching out.

AM

Anil Maharjan

9mo ago

Came out for months and never caught a single mouse. In that time our issue got worse. They take forever to respond so it wasn't even worth setting up follow up appointments after the third one. Avoid at all costs.

Provider response

We are sorry to hear about your experience and slow response times. Please contact us at (610)539-3180 to resolve this.

ML

Michele Little

11mo ago

Apparently the new owners don't do what the original owners did, which is take care of their customers. I was just quoted $300 to refill mouse traps, the same job that cost under $50 last time it was done. I was told that they usually only do services under contract, not refill as needed. Very different service, and very disappointing.

Provider response

We apologize for any inconvenience you experienced. Please feel free to reach out to us at 610-539-3180 to discuss this further.

RL

Robert Lacorte

1y ago

MAD exterminators and technician(s) , Craig, do an amazing job. Very knowledgeable with quick response and communication. Fully recommend them.

Provider response

Hi, Robert. We are thrilled to learn that you had a positive experience with us! <br> <br>

DD

Dominica DeFelice

1y ago

Fast appt times, thorough inspection, extremely nice and knowledgeable service. I’d highly recommend, 1,000% call them

Provider response

We appreciate your business and strive to hold the highest standards of work and customer service.

JD

Jamie Darnell

2y ago

It’s great having decades of experience come to solve your pest issues. Thank you guys!

Provider response

Thank you for the great review. We are thrilled to know that you are happy with our services and continue to trust us with your pest control needs.

CG

Christie Gilmore

2y ago

Psyched to find this local company, with friendly schedulers answering the phone, expert professionals coming out to house, and reliable follow up. They charge just for single visits and aren’t pushing lengthy contracts that you might not need. Super easy to work with. I’d recommend.

Provider response

Thank you for your kind review. We look forward to helping you again whenever you need us.<br>

TM

Tara Mald

2y ago

We have been using them where I work for years and I have no complaints. great company.

Provider response

Thank you for continuing to use our service. Please feel free to let us know how we can improve your service even more.

LS

Lawrence Schade

2y ago

I have dealt with other companies who have given incomplete service, with poor attitudes. This company always work with me and pleasantly.

Provider response

Thank you for the kind review.

SN

Samantha Novitski

2y ago

After calling around and having terrible experiences with other local exterminators, we finally found a solution with MAD. They were professional, timely, and their product worked and is pet safe. Price is crazy good for the service you receive. Zach went above and beyond and scaled my home for me when I locked myself out. 10/10 service and will recommend to everyone.

Provider response

Thank you for the kind words! We are glad Zach was able to help you! We appreciate your business!

DM

Daniel Minutella

3y ago

These guys are the best. We've been using them for a few years and they are knowledgeable and professional. They show up when they say they will. If there is an ongoing problem they will make things right.

Provider response

Thank you for the kind words! We appreciate your business!

AC

Alex Clemente

3y ago

Using them for carpenter ants. Super thrilled with the price and communication throughout the process.

Provider response

Thank you! We appreciate your business!

MH

Mohammed Hossain

3y ago

our local center had a cockroach problem, I called these guys and they were able to help resolve it

Provider response

Thank you! We appreciate your business!

SF

Steve From PA

3y ago

The Bugs Are Gone. Thanks MAD!

Provider response

Glad we could help! Thank you for your business!

DC

Diana Caldwell

3y ago

I contacted the company because I was hearing noises in my walls. I spoke to Denise, who was friendly and professional, and she was able to get me on the schedule within a couple of days. Tony came out. He was professional and thorough and relieved my concerns.

Provider response

Thanks for the review! Glad we could help. We appreciate your business.

D2

Drock 267

3y ago

The gentleman did a very professional job at my residence. My wife and I returned from vacation she has been bitten by bedbugs. We feared we brought them home with us. Well this gentleman came and checked every inch in the living and bedroom. He literally put us at peace. Please use they're services if you have any issues, I'm sure glad we did!

Provider response

Thank you for the review! We are glad we could help. We appreciate your business!

HR

Heidi Reiss-Tait

3y ago

Professional, knowledgeable and prompt.

Provider response

Thank you for the review!

JC

Joe Cat

4y ago

Had them out twice to rid us of ants. After two treatments, we still have ants! Hate to call them a third time. We will go with someone else. I am mad. $318.00 and the ants prevail!

CM

Carol Merritt

6y ago

They didn't tell me anything I was looking for. I even had to ask the person that came if he needed

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Treatment and cost guides before you call

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