About this provider in Newtown Square
Universal Home & Pest Solutions, Inc. has been a trusted name in residential pest control in the Philadelphia area since 1983. We specialize in protecting homes from ants, rodents, bees, wasps, cockroaches, termites, bedbugs, mosquitoes, fleas, and ticks, using safe and effective solutions. Our commitment to…
Rating breakdown from customer reviews
5
144 reviews
Customer reviews for Universal Home & Pest Solutions Inc.
Dara Gans
Fabulous and thorough as always. We appreciate your help at our farm with our quarterly maintaince.
Kathie Ida
Universal Home and Pest Solutions has been wonderful. Rudy came today and was very professional and thorough. He did some additional work to help prevent mice from getting in and taking care of them if they do enter. Also, waterbug control. Many thanks!
Provider response
Hi Kathie: <br>Hi Kathie, Thank you for the 5-star review. We appreciate your business and support, and the positive feedback on Sean; he's great!
Puppy Love
Universal goes above & beyond to solve your issues. We strongly recommend them to anyone having a pest problem. We also used them to install spray foam insulation in our attic. We couldn’t be happier with the results. It has been much warmer in our house this winter. They’re courteous, professional, reasonable & we are beyond happy with their services.
Provider response
Thank you for your positive review. I am gratified to hear you have been experiencing the benefits of our insulation services. This is a service line we added this year to address a market need. It has been very well received by customers like you who appreciate the benefits of a more comfortable home, lowered utility costs, and improved indoor air quality. Don’t forget to talk to your tax preparer about the potential tax credit that is available for using insulation that carries an Energy Star certification.
Nancy Gardner
The Universal Pest man was very nice and knowledgeable. He took the time to explain everything to me.
Provider response
Thank you Nancy for the 5 star review and for the shoutout for Shawn. Our team works hard every day and appreciates your business.
Matt Hoing
Brian was great, friendly, and very knowledgeable
Provider response
Thank you Matt for recognizing Sean’s great work. He is such an asset to our organization and we are lucky to have him on our team. We appreciate your business!
David Danoff
Excellent service, communication and expertise provided. The cost is quite reasonable.
Provider response
Thank you David for your 5-star review. You have been a wonderful customer for years and we really value these relationships.
Mary Ann Waters
BRIAN was very helpful and professional. Thanks.
Provider response
Thank you Mary Ann for your 5-star review. It is nice to positve feedback of our services. We appreciate your business!
stan slaton
Excellent
Provider response
Stan: Thank you for your review!
fern nibauer-cohen
Always outstanding customer experience. Extremely professional and friendly service. Excellent team. Highly recommend.
Provider response
Thank you, Fern, for your 5-Star review. Your feedback is much appreciated, especially as it relates to your positive customer experience. At the end of the day, I believe that great customer service is what can set our company apart in an otherwise very competitive industry.
George Kozak
Our technician Rudy always does a thorough job of checking on our pest remediation, refreshing as needed, communicating what he finds, and offering useful information on any kind of pest we might encounter. He also reminds us that if we run into pest issues in between seasonal visits, to give Universal a call for free remediation as part of our plan. He is very knowledgeable and a pleasure to have in our home. Highly recommended!
Provider response
Thank you George for the kind words and for being a recurring client of Universal Home & Pest. We are happy to hear you appreciate the benefits of your quarterly plan.
Keith Bradburd
Great service. Fairly priced.Excellent technician.Extremely professional and knowledgable.
Provider response
Hi Keith: Thanks for your feedback. We are happy that you had a great experience with our technician.
Kathleen Kennedy
Technician came promptly and took care of the issue. I’ve used Universal for many years and have always been satisfied with their service.
Provider response
Kathleen: Thank you for the 5 star review. We really appreciate your business and support.
Chris gari
love this place they are top notch. Rudy is the nicest most knowledgeable tech. he is always willing to answer questions explain what he is doing and adjust to make sure you are satisfied... i can't say enough good things about this business i'd give it 10 stars if i could1
Provider response
Thanks for the review Chris. 10 Stars - Wow! We are super proud of Sean and know how much he delights our customers daily. Thanks for being a valued customer.
Connie Berens
Brian was awesome. Great company, personable nice, we always have a good time besides them solving my problems!
Provider response
Thanks for the 5-star review, Connie. We always have a good time with our customers too!
Cynthia Irrera-Mauriello
This company is outstanding in customer service, and the most impressive in that they do not pressure about annual contracts! Our service person, Joe, was actually early for our appt., put protective booties on, spoke with my husband and did his review of our situation. He assured us there was no active issue at all, did not charge for service call, and was the nicest guy ever! A business that should be commended for their integrity, fairness, customer service and everything else in between!
Provider response
Cynthia, thank you for the 5-Star review and for recognizing Joe. Honesty and Integrity in all that we do is one of our company's foundational principles. Joe sets a high standard in this regard, and I am so fortunate to have him on our team. <br><br>
Noah K
Universal Home & Pest is a trustworthy, local company with outstanding customer-first communication. I couldn't be happier with the pest control service! From the first call, their customer service was outstanding. The team was prompt, professional, and genuinely cared about resolving our pest issue quickly and providing an annual plan at a fair price. The peace of mind Universal delivers is invaluable. Highly recommend!
Provider response
Thank you, Noah for your positive review. The experience you write about is what we aspire to deliver every day to all of our customers. While we sometimes fall short, it is nice to hear about the times when we get it right. Thank you for taking the time to let us know.
John McGettigan
The appointment was for between 4-5PM, but the serviceman arrived early, around 2PM. This was not too much of an issue, because my wife was home, but were she not, your serviceman could not have gained access to the inside of the home, limiting the service to be provided. The serviceman was courteous, efficient, and thorough.
Provider response
Hi John: Thanks for your 5 Star review! We appreciate your business.
Warren Schloss
This was a warranty call since one big bad carpenter bee made it through the first treatment. Sean was and is great. Took care of business and answered a couple of questions I had about deck paint - added value. Always a pleasure to have someone smart and friendly do work. Thank you!
Provider response
Hi Warren: Thanks for the 5 star review. Our customers love Sean! As you can see, we stay with a job until it is completed. Thanks for your business.
Andrea Norris
Mark, Mike and Zach have been absolutely amazing taking care of the bee hive inside my sons ceiling. They made sure everything was removed & that my son was comfortable & safe going back into his room! I cannot thank you enough!
Provider response
Andrea, <br>It was our pleasure. Thank you for taking the time to specifically recognize Mike and Zach. Both of them really stepped up in the face of a very challenging situation. You and your son were so nice to work with and made us feel very welcome. The Peanut Butter Falcon was the name of the movie I thought your son would really enjoy.
Gregory Baskerville
I was pleased with service from start to finish. I also was given a time frame, which the team was on point. An explanation was to what was being done as they were proceeding. I would use them again.
Provider response
Hi Gregory: Thanks for your positve review. We were happy to take down the nest and solve your problem. We appreciate your business,
Antoinette Green
This company was sent to my home in south Philadelphia {if you know you know} I could tell that The previous tenant and owner weren’t too keen on the rolling infestation that was in my home before I moved in and before the proper switched hands! I was informed by neighbors on my new block that no one stays in this home that I live in for more than a year due to the rolling issue I didn’t inform the new owner and site supervisor about what I was experiencing and also what I was told by the close neighbors to this home. This home is in between two abandoned properties that have been abandoned for Quite some time. I found it out after I did a little research. ! After the first treatment, I wasn’t as confident and defected this along would work, but the two professional gentleman that came to my home they assured me that my landlord did the right thing by contacting the company may be about a week to a week and a half later, I then became as confident as they try to get me to be in the beginning I noticed a huge difference between descent, the droppings and leave visually laying eyes on the road and dead and alive. It was a huge difference within a weeks time by the time I got to the third week again another really really huge difference a lot less mice movement throughout my home and me even collecting the disease carcasses of the mice that ingested the poison Got small and Number as well. I had my home deep clean and for the first couple of days the roots resurfaced and I am now just walking my pest control technician to the door and I will with great confidence be updating my two week experience after this one and I’m so sure just like the first I will be greatly pleased as I am now this is a great company however, much is cause it is not a waste of money. It’s not a bunch of Devices or tricks or anything to make it look like it’s something that it’s not what they tell you when they first enter your home when you get your first treatment that’s exactly what they provide. I would prefer this company to anyone in any part of the city or state. This is a awesome awesome awesome company with great benefits. I’ll check in in about two more weeks to give an update I would give them a better rating if I could add more stars this company is definitely top-tier diamond status in my eyes great company and even greater results thanks guys
Provider response
Antoinette: You are most welcome. We are happy to help you solve a very challenging situation.
Violet Alexandre
Prompt, Professional, and Thorough Pest Control Service After a disappointing experience with another pest service, we turned to Universal Home & Pest Services—and I’m so glad we did. We had a scare thinking we saw a rat, and I found this company online while looking for a more reliable solution. Joe Strickland came out to help us, and from the start, the experience was smooth and professional. We were able to get an appointment quickly, which was a huge relief. Joe was both knowledgeable and candid, explaining that our issue was actually mice, not a rat, and outlining clear steps we could take to help control the problem ourselves in addition to their professional service. He placed several outdoor traps and offered a maintenance program that made sense for our needs. The entire service felt efficient, thorough, and tailored—not rushed or cookie-cutter. I especially appreciated how honest and informative Joe was. It made a stressful situation feel manageable. Highly recommend Universal Home & Pest Services if you're looking for pest control done right.
Provider response
Thank you Violet for such a glowing review. We are very proud to have Joe on our team and are thrilled he was able to help you by diagnosing and treating your pest contol problem quickly. We appreciate your business!
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Treatment and cost guides before you call
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