Advanced Green Pest Solutions - pest control

Advanced Green Pest Solutions

Verified
★★★★★4.7(13 reviews)

1305 N Harmony Ln, Newberg, OR 97132

Open 5 days/week, Early hours

Pests handledcarpenter ants

Rating Breakdown

4.7

★★★★★

13 reviews

5
12
4
0
3
0
2
0
1
1

Customer Reviews (10)

SB
Sam Birch9mo ago
★★★★★

Thanks to Advanced Green Pest Solutions! They helped us out big time when we had Skunks on our property.

SP
Sentinel Pest Control9mo ago
★★★★★

We had the opportunity to collaborate with John today. He was polite, courteous, and easy to work with. I would highly recommend John and his team at Advanced Green Pest Solutions.

J
JennieB11mo ago
★★★★★

After weeks of hearing birds in my attic vents and striking out with other companies, I finally found John with Pest Solutions—and I’m so glad I did! He was incredibly easy to work with, responded quickly, and delivered fast, professional service. He took care of the issue efficiently and with zero hassle. I would highly recommend him for any of your pest control needs. Great experience from start to finish!

DA
Dorinda Aschoff1y ago
★★★★★

Highly highly recommend John. Honest guy and will do his best to take care of you. Has helped me thru numerous pest problems thru out the years and various houses and working with tenants would give his company and him 5 stars all day everyday! Thank you for you're service!

WL
Will Later2y ago
★★★★★

John was great to work with, we had a mole in the backyard I could not wrangle on my own. He came out and set traps, came back a few days later and the mole was caught, left the traps a few more days just in case and promptly came and removed the traps and restored my yard to the best of his ability. Would use him again and again.

BC
Barbara Cook (Bdcook 44)4y ago
★★★★★

We have used Advanced Green Pest Solutions 3 times now and have been extremely pleased each time with their service. First time for carpenter ants. They were prompt, thorough and professional. Second time was for squirrels in our attic. John and his crew were very responsive and spent a lot of time inspecting for, identifying and repairing locations where the squirrels were getting in. Most recent call was for trapping a skunk in the yard that sprayed our dog. In each case we found their serviced to be reasonably priced and John and his team to be a pleasure to work with.

AB
Amber Burgan5y ago
★★★★★

It was simple and courteous. I called and got the owner on the line after 2 rings. He was friendly and we got an appointment next day. The process was explained thoroughly and the guy he sent out for the job was very nice to our 4 year old that felt it necessary to chat about his experience with the pests. We still have plenty of time left with our 30 day guarantee, but have had no issues, so I feel comfortable giving them a positive review. I'd recommend their work for others in the Newberg area.

QR
Quinton Read5y ago
★★★★★

Professional service at a very fair price. John, the owner, is knowledgeable and helped fix our pest problems. You won't find that kind of quality in most local pest companies.

LA
Liam and Jillian Darrow5y ago
☆☆☆☆

We noticed bugs in our room and called a few places on a Saturday. We decided to go with John because he told us he could do a miticide and pesticide in our room and outside the house for $185. We scheduled him to come out Monday. Fast-forward to Monday: 1. He was late, but he at least tried to keep in contact with us. 2. When he was prepping though, he told us he would just be doing the miticide inside and a pesticide outside which isn’t what we discussed on the phone. When we brought that up he said sorry if he had said that, but you can’t actually mix miticides and pesticides when they are wet. So if we wanted both on the inside then he could always come back and do the pesticide in a few days. He also said that doing miticide on the outside would be more of a $400 job. So we were charged $185 for half the services we thought we were getting when we initially booked him. At least they had a $20 coupon on their site so it came out to $165. 3. He also spilled some of the solution downstairs so we had to keep our pets locked up even longer because it has to dry completely before they can be around it obviously. 4. This is just a warning if you have more than one story. I don’t know how effective the spray job will be at the second story level. When he did the outside, he relied on the solution jetting out of the sprayer to reach the tall peaks of the house rather than using a ladder to make sure the crevices were actually hit. My husband told him we weren’t happy with the outcome. He apologized for misinforming us in our initial conversation, but that was it. We will see in the coming days if the treatments actually worked, but the mis-communication, misleading information, and lack of professionalism on their part will make us not go with this company ever again.

Response from Advanced Green Pest Solutions

Mr and Mrs Darrow,<br><br>Today you posted a 1* review for pest Control services on July 27th 2020 at your home out of frustration and I believe, a misunderstanding.You expected something that was not ever represented. I don't seek to change your rating 'cause you're entitled to your opinion. From our 2 talks on Saturday totaling 24 min. I believe you made yourself to understand things that were just not true. I'd like to respond.<br>1. I'm in a service industry, things happen. Some jobs run over some under time. I called 20 min. before our appointment to let you know I was running late and was enroute. I could have just shown up late with no explanation.<br>2. Consider yourself blessed that I picked up the phone on a Saturday. Most companies won't.<br>3. As I said we spoke for 24min between two conversations. I'm very sure I was clear on not mixing 2 different chemicals. 1, cause it would serve no purpose. 2, It would have been irresponsible and illegal. 3, it could've caused more harm than good. My industry is regulated by "label is the law" guidelines. Despite how you heard or what you expected to happen. Be grateful I cared enough to do what was right instead of what you wanted.<br>4. In Pest Control we use a term called Integrated Pest Management, IPM, for short. This guideline calls for a minimal use of pesticides, not to cut corners, or save money, but, because it's the responsible thing to do. I would think putting fewer chemicals in your home would be a good thing especially with a child on the way.<br>5. For the same reason IPM applies inside, it applies outside. There's no reason to use an expensive product that will have little or no effect where it is not needed. That's a misapplication and, to the point, illegal. Just because you spend $200, $500 or $1000 doesn't mean you're getting that value. Me charging you less does not mean you got less.<br>6. The average time a pest applicator in my industry spends at a home is 25 minutes. I spent 1&1/2 hours at your home.<br>7. I spilled ~1 Tablespoon of product on the floor, wiped it up & by the time I returned with a dry rag, the area was dry. Your pets were still kenneled due to the upstairs treatment, this spill did not increase their time being kenneled. If you chose to extend their time, I can't help that. It was unnecessary.<br>8. Gas and electric sprayers are common pieces of equipment for pest Control. The sprayers adjust to many different spray patterns and pressures to maximize coverage without wasting chemical. They have the ability to shoot higher with efficiency. Using a ladder wouldn't change the equipment used, coverage, or results. It would've taken more time, cost you more, and wouldn't have made the job better.<br>9. As for price. When I heard you were going to be a new parent I cut my price on the quote. I know what it's like to be a new parent. Money can be tight I hope you never have to experience a tight budget, wonder where you will get the money your child's aneeds.<br>10.I could have let my discount stand alone, but I allowed the $20 coupon on too of it anyway.<br>11. I could've left cobwebs on your home and sprayed over them but I cleaned them off anyway. Even though I didn't need to.<br>12. I could've ignored the rodent access points but I let you know about them anyway. That alone saved you 100s, if not 1000s of dollars in the future. You don't want rodents in your home.<br><br>You may not see it now or even for a few years. You will have more service people come to your home, most will be honest, hard working individuals, but, a few will take you to the cleaners. For those that don't, I hope you take time to notice the small things people do for you, especially when they don't have to. More so when they don't charge you. A little gratitude will help you one day. I hope you don't soon see the ugly side of the service industry. Trust me, it's out there. The service you received today was far better and more thorough than you know or understand. Good luck to your new family.<br>,John Read

JY
Jason Yates6y ago
★★★★★

Best pest control service in northwest Oregon. John is highly knowledgable and is great at what he does. I've dealt with most other companies in the area. No one else compares on service, quality, and know-how.

Contact Information

Phone

+1503-484-7394

Address

1305 N Harmony Ln, Newberg, OR 97132

Website

bugenout.com

Hours

Mon7:00–17:00
Tue7:00–17:00
Wed7:00–17:00
Thu7:00–17:00
Fri7:00–17:00
SatClosed
SunClosed

Services

online estimates

Frequently Mentioned

team 2skunk 2attic 2
Call for Free Quote

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