Massey Services Pest Control
Verified705 Messenger Ln, Moore, OK 73160
Open 6 days/week, Early hours
About Massey Services Pest Control
Book your free inspection today! Moore’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted #1 best pest control company, we provide insect control, bed bug treatment, bed bug exterminator, exterminator, pest control, pest exterminator, termite treatment, and pest control services. When you search for pest control near me in Moore, our team eliminates roach, ant, spider, mosquito, tick, flea, and rodent issues. Serving Moore, Norman, Oklahoma City, Midwest City, Del City, Yukon, Mustang, Choctaw, and more.
Rating Breakdown
4.9
★★★★★528 reviews
Customer Reviews (30)
Tevin did a great job! He was professional all the way and a definite asset to the company. I highly recommend this company and especially Tevin!
Tevin did a great job answering our questions and treating our house.
Tevin provided our service today and he did a great job. He answered my questions and performed his work very professionally.
Response from Massey Services Pest Control
Thank you for your wonderful feedback! We're glad Jimmy Bruno provided professional service and answered your questions thoroughly.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
We’ve been using Massey for several years now and have been thru many technicians. Tevin is our current tech and has been great to work with. He coordinates his visits to give us plenty of time to prepare and he takes the time after providing service to explain how things a going. Highly recommend Massey and Tevin to anyone looking for a quality exterminator.
We loved Bailey! She did our termite inspection and was informative and thorough.
Bailey was amazing, very thorough and lovely to deal with!
Recently moved and Shawn has serviced our home 2 times now! His customer service and professionalism are top tier and he answered all of our questions! Looking forward to having Shawn as our pest prevention expert!
Response from Massey Services Pest Control
We are ecstatic to hear about Shawn's exceptional service, Sydney! Massey Services values your trust in our pest prevention expertise.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Shawn was very helpful, he explained everything he was going to do. Asked about any areas of concern for us that he needed to focus on. He was also very clean and made sure to close our back gate when he was done. We have had less pest problems since his first spray and are very happy with the service provided.
Response from Massey Services Pest Control
Thank you immensely, Sully! Shawn's thorough spray service and professionalism represent Massey Services standards. Grateful for your satisfaction.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Tevin at Massey's does a great job for us! No bugs! Thank you!
Response from Massey Services Pest Control
We deeply cherish your feedback, Bryan! Tevin and Massey Services appreciate your trust in our pest control services.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Tevin Benson was friendly and courteous. Appreciate the service.
Response from Massey Services Pest Control
We are pleased to hear Mark appreciated Tevin Benson's friendly service at Massey Services.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Response from Massey Services Pest Control
Hendrix, thank you for the five stars. Enjoy the rest of your day!<br><br>-Massey Services
Tevin was the Massey representative that came to do our bug extermination this week. We’re very pleased with him and the company. He did a very thorough job and was so nice and answered several questions that I had. I would definitely recommend Massey and Tevin.
Response from Massey Services Pest Control
Thank you for your wonderful feedback, Shawn! We appreciate your recommendation of Tevin and Massey Services for bug extermination services.<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
I reached out to this company because my cat trapped a mouse in my house. They put out traps in my attic where they found a mouse nest and also outside around my house. They also sprayed inside and out for bugs. Tevin comes back and checks on things periodically. He is very polite and professional.
Response from Massey Services Pest Control
We are delighted to hear about your positive experience with our mouse control and bug spraying services, Mary. Tevin's professionalism reflects Massey Services [Location name/Business name] commitment to excellence.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Massey services are amazing. We have Debir as out service tech out here at boulevard at lakeside and he is a great communicator to me and the rest of the office staff. He works very well with all the residents and has all the answers to everyone question they ask. Debir needs a raise!
Response from Massey Services Pest Control
We are elated to hear about Debir's excellent service, David! Massey Services values your feedback regarding our pest control services.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Massey came out today. The tech Tevin went above and beyond. He always does a great job. Thanks Diana
Response from Massey Services Pest Control
We are delighted to hear about Tevin's exceptional service, Diana. Massey Services values your continued trust.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Tevin always services us professionally and asks if there’s anything we need. Brody was a great help at offering a great plan when we dealt with a termite issue. I recommend them for anyone looking.
Response from Massey Services Pest Control
We are thrilled to hear about Tevin's professional service and Brody's termite plan assistance, Skyler! Massey Services Pest Control appreciates your recommendation.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
We’ve been using Massey for several years now and have been thru many technicians. Tevin is our current tech and has been great to work with. He coordinates his visits to give us plenty of time to prepare and he takes the time after providi service to explain how things a going. Highly recommend Massey and Tevin to anyone looking for a quality exterminator.
Response from Massey Services Pest Control
Thank you immensely, Tommy, for recommending Massey Services and Tevin for quality services over several years!<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)<br><br>Have a great day,<br>Massey Services Customer Care
We use this extermination company at the apartment community I manage, and our technician Tevin has been outstanding. He is always professional, reliable, and respectful to both staff and residents. Tevin consistently shows up on schedule, communicates well, and takes pride in his work. His attention to detail and dependability give us peace of mind knowing our community is being well taken care of. We truly appreciate his dedication and highly recommend this company and Tevin specifically.
Response from Massey Services Pest Control
Thank you immensely, Crystal! We appreciate your recognition of Tevin's professionalism and reliability. <br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)<br><br>Have a great day,<br>Massey Services Customer Care
I signed up for Flea/Tick and Mosquito services. Tevin was very friendly and explained everything and answered all my questions.
Response from Massey Services Pest Control
Dusti, we are delighted to hear about your positive experience with Tevin! Thank you for choosing Massey Services.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)<br><br>Have a great day,<br>Massey Services Customer Care
Response from Massey Services Pest Control
Thank you for the five stars, Roxanne! Enjoy the rest of your week and stay safe. <br><br>-Massey Services
don’t book with this company. i cancelled this months ago, because they don’t know how to schedule apparently, and after not receiving services for months, i still got a bill in the mail for $225! apparently they don’t update your active status either. they are very unprofessional. they have tried to come out to my house 6 times while i’m at work, when i never made an appointment. not trustworthy.
Response from Massey Services Pest Control
We sincerely apologize for the frustration and inconvenience you've experienced. This is certainly not the level of service we strive to deliver, especially for our new customers. We understand how important clear communication and proper scheduling are, and we’re sorry that this was not handled appropriately in your case.<br><br>Our Corporate Office will be reaching out to you directly to review your concerns, ensure your account is properly addressed, and work toward a resolution that meets your expectations.<br><br>Thank you for bringing this to our attention. We truly value your feedback as it helps us improve our service.<br><br>Sincerely,<br>Massey Services Customer Care
The only good thing we can say about this company is that the inspector was kind and professional. Beyond that, this has been an absolute disaster. We booked a service with a scheduled arrival time of 12-2 PM. My husband waited the entire day, and the technician didn’t show up until after 4 PM—without a single call or update from the company. When they finally arrived, they couldn’t even do the job because we weren’t informed we needed a water hose. How is that not communicated beforehand? The service manager promised to make things right and scheduled a follow-up for the next week, assuring us they would personally handle it. Well, guess what? It’s now past 2 PM, no one has shown up AGAIN, and there hasn’t been a single call or explanation. This company has completely wasted our time—not once, but twice. We’re done. This is unacceptable. Communication and punctuality are basic expectations for any business, and this company has failed miserably on both counts. Save yourself the headache and find a company that actually respects your time.
Response from Massey Services Pest Control
Good Afternoon, <br><br>It's regrettable to hear about your experience with our service. We sincerely apologize for the multiple inconveniences caused during your interactions. We acknowledge your feedback regarding the late arrival, lack of communication, and the issue with the water hose requirement. These experiences fall far short of the service standards we aim to maintain. We understand your frustration and disappointment, especially given that this occurred on two separate occasions. <br><br>We would like the opportunity to address your concerns directly and explore how we can make amends for the time and inconvenience you've experienced.<br><br>Your concerns have been escalated to our Corporate Office, and a member of our management team will be reaching out to you directly to address this matter.<br><br>Kind regards,<br>Massey Services Customer Care
Service was okay to average, and it helped, but canceling services was a pain, and if you happen to miss services rescheduling was a headache.
Response from Massey Services Pest Control
Thank you for taking the time to share your feedback, Jason. We're sorry to hear that your experience with canceling and rescheduling services did not meet your expectations. We strive to make every aspect of our service as smooth as possible, and it’s disappointing to learn that we fell short in this instance.<br><br>In order to assist you more effectively, we would need some additional information to locate your account. Please email us at wecare@masseyservices.com with your property address, full name, and kindly mention this review in your message. Once we have this information, our corporate office will reach out to you directly to address.<br><br>We appreciate your patience and understanding and are committed to making this right. Once again, our apologies. <br><br>Thank you,<br>Massey Services Customer Care
I get every company needs to turn a profit, but please educate your door to door walkers to not put flyers on houses that clearly have a sign on the front door of the property explicitly stating no door hanging advertisements. That doesn't send any positive message to a would-be prospect, when your employees aren't demonstrating simple respect of the property, which depending on the city, may also be a violation of city ordinance if advertisements are being left with a clear sign stating not to. Not cool.
Response from Massey Services Pest Control
Mr. Brown, <br><br>Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused by our door-to-door flyer distribution team. We understand the importance of respecting homeowners' preferences and adhering to any posted signage.<br><br>Please be assured that we take your feedback seriously, and we will address this issue promptly to prevent such incidents in the future. Our team will reinforce our guidelines with our distribution staff to ensure they are more mindful of homeowners' requests and signage.<br><br>Your input is valuable to us as we strive to enhance our services, and we appreciate your understanding in this matter. If you have any additional details or would like to provide more specific information about the incident, please feel free to share, as it will aid us in conducting a thorough review.<br><br>To discuss this matter further and to demonstrate our commitment to resolving the issue, we would like to connect you directly with our corporate office. Could you please provide your contact information or specify a preferred method of communication? You may send your contact information or the area of your property to wecare@masseyservices.com. <br><br>Once again, we apologize for any inconvenience caused and appreciate your patience as we work to rectify this situation.<br><br>Best regards,<br><br>Massey Services
This company has charged my card when they didnt come out, very difficult to get that resolved. Our agreement was for treatment March to October and yet they continue to send me bills of services they claimed to have performed, 1. these services were never agreed to; 2. I work from home so would know if they showed up on New Years day when it was 25 degrees outside yet they stated they were here doing a bug treatment. Seriously Jan 1 2022 in 25 degree weather, treating for mosquitos. They are nice when you when you visit and completely corrupt in their charging for non existent services.
Response from Massey Services Pest Control
Thank you for bringing this to our attention, you have our sincerest apologies and we completely understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, We are bringing this to the attention of the Regional Manager. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.
Moore, Oklahoma. I would strongly recommend evaluating the training this location has received. We hired them for termite preventive treatment. When the technician (Sony?) arrived he stated what the state law regulations (8-12 inches for drilled holes) were for the treatment but proceeded to not follow state law regulations and did not properly complete treatment (exceeded 12inches) . I contacted the manager (Scott?) of this location letting him know it was wrong and that the technician did not clean up before leaving. Manager came out to my house with the technician (he cleaned during that time) and stated the technician applied the treatment correctly (12-18 in) . I told him that I was informed by other company’s and also research from the internet that, that was not true. He debated the issue with me and did not offer to correct it at that time. I ended up filing a complaint with the department of agriculture to investigate the application of pesticide. It was decided the company violated the states law regulations for termite pesticide application! The company was forced to come out and redo the treatments. Not one apology was offered by the manager for wrong information, trying to pull one over or the inconvenience of another day. The company tried to short change me on the first treatment,so I can’t trust them for any future warranty now. Please education your self as a consumer on pesticide law/regulations in your state before hiring!!! And if they do not apply correctly file a complaint with your state department! This is your right as a consumer!
Response from Massey Services Pest Control
Good morning, My sincerest apologies that we did not meet your expectations. Would you mind please emailing me your property address and, or your account/key number so I may bring this to the attention of the Texas/Oklahoma Regional Manager. Thank you, I look forward to hearing back from you. Rae Lee, Customer Care rlee@masseyservices.com
I've had them out to my house five times for spiders and they still have not gotten rid of the problem I continuously see them crawling into my house from the outside as alive as they can be and all they tell me is that I'm going to have to wait and after 2 months I'm done waiting I've cancelled my services and I switched companies and since the switch I haven't had an issue I believe it's because they actually put out a quantity of product that seems to make a difference verses just lightly misting my house I would not recommend this company to anybody I know because it's a waste of money to have someone spray water on your house not to mention the harassing phone calls after I cancelled my services from the manager even after asking him to leave me alone not only did he continue to call me but he also had his sales people call me to try to add services to my already cancelled subscription I find this very unprofessional especially after being asked to be removed from the call list.
Response from Massey Services Pest Control
Good morning, We sincerely apologize and regret that we did not exceed your expectations. Therefore, I will forward your information to the Regional Manager and the Executive VP/COO to address your concerns. If you wouldn't mind sending me an email with your property information and a contact phone number. Thank you, and have a great weekend. SRYANGILLEY@MASSEYSERVICES.COM Shleen Ryan-Gilley
Since they bought out ecoshield this company has been awful. They don't send you reminders for your service and when we called to complain about it we were told they are supposed to call you a few days in advanced to inform you that they are coming, which is not true. If we received a call it would always be at 8pm the night before which isn't enough time to adjust your work schedule in order for them to spray inside. Had service set up for May 11th ended up cancelling my service at the end of April and today they showed up to my house (May 5th). No consistency with this company or notification of service.
Made an appointment for a certain date and time because of a mouse infestation. They asked if it could be sooner because rodent problems are their priority, I couldn't make it sooner because of work so it had to be on a Saturday. They never showed up. No call or anything, it's the second time I've made an appointment and they didn't show up. Calling them tomorrow to cancel services and calling someone else who knows how to do their job.
Absolutely changed from good service from this former EcoShield company to horrid unreliable service from Massey. You will lose customers due to your poor customer service.
Contact Information
Phone
+1405-703-2733Address
705 Messenger Ln, Moore, OK 73160
Website
www.masseyservices.comHours
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