Provider profile

Allstate Termite & Pest Solutions - Moore

4.1 stars from 47 customer reviews · 2601 N Moore Ave, Moore, OK 73160

  • 4.1 out of 5 stars
  • 47 customer reviews
  • Moore, Oklahoma
  • Open 5 days/week, Early hours
4.1
Rating
47
Reviews
Yes
Claimed
Yes
Website

About this provider in Moore

Allstate Termite & Pest Solutions provides pest control, bedbugs, spiders, ants, bees, wasps, flying insects, roaches, rodents control services to the Moore, OK area.

Rating breakdown from customer reviews

4.1

47 reviews

5
34
4
2
3
2
2
0
1
9

Customer reviews for Allstate Termite & Pest Solutions - Moore

KA

Kimberly Anderson

20d ago

I met Bruce, very nice and friendly guy.

JR

joanne raumer

10mo ago

Great service very helpful both times and I had the same tech come out named Chad W. he was very polite and knew what he was there to do and he did it. But thanks Chad and Allstate I will be using you guys again soon. Service was spot on! Keep it up!

Provider response

joanne, thanks for the 5 stars! We appreciate your support and are here whenever you need us.

CW

Chad Woods

1y ago

Good honest people! Very professional and resonable!!

Provider response

Thanks so much for the great review, Chad! We’re glad you had a positive experience with us. Hearing this kind of feedback truly motivates our entire team.

AD

aubrey Decker

1y ago

The young man named Chad that came out to my apartment today in Moore was the best!! He knew what he was doing and didn't make me feel like he was in a hurry. He listened to my issues and addressed each one just perfect. That made my day! Thank you again Chad for everything!!

Provider response

Thanks for your support and kind words, aubrey! It means the world to us to know we’ve made a positive impression.

KM

Kathy Moore

1y ago

Have been a customer for many years. In the last year scheduling has been a nightmare.

Provider response

Thank you for your loyalty over the years, Kathy. We apologize for any inconvenience with scheduling. We're actively working to improve our process to provide a better experience for you. Please reach out to discuss any specific issues you've encountered. We value your feedback.

LB

Lexi B

2y ago

Little Mike is the best! He is very thorough and kind. We recently moved into a new house and have had some struggles with ants, he always takes great care of us!

Provider response

Thank you very much for taking the time to rate us!

BF

Brittany Farris

2y ago

Travis Drake has done a fantastic job at ridding our home of roaches even though he has only serviced our home twice there was a major impact of the population of them he has done good by us and continues to do so especially since we have brought home out sweet little girls home he made her a priority to make sure sure she wasn’t affected by them thank you so much Timothy and Brittany Farris

MG

Michael Gregory

3y ago

Mikey with allstate pest was awesome!!!

JW

Joyce Walker

3y ago

Never showed up.

GM

Gabby Mason

5y ago

If I could leave less than a 1 star, I would. Less than a year ago we had bed bugs and this company came to spray. We thought the problem was taken care of, but here we are now, once again. The treatment was not thorough enough, causing the bed bugs to go dormant until now. We noticed them again in the same room and this time they did a heat treatment. Today I found 3 live ones in the same room. I called my leasing office to have them come back and do another heat treatment, and the exterminator said they didn’t find anything so they just sprayed the apartment. They also told my leasing office that we didn’t prep correctly, but didn’t even specify what else needed to be done. When I got home from work, I found 4 baby bedbugs in the corner of the wall. If I found them within 5 minutes, why couldn’t the professional exterminator find any? Why won’t they do a second heat treatment or something else since this obviously isn’t working. I have tried calling the exterminator company myself, and they informed me they cannot discuss anything with me, that they can only talk to my leasing office. The people at my leasing office are incompetent and don’t understand the situation at all. I am at my wits end with this and I’m furious. I have a newborn baby in my house and she’s getting bit by the bedbugs because this company doesn’t know what they’re doing.

JS

Justin Smith

6y ago

Great professional american company that is the only one we use for any residential, commercial, or industrial need we have. On time, good honest people we have done business with for quite awhile!

Provider response

Thank you for the review Justin.<br><br>We strive to be mindful of our customers and their needs. This allows us to better serve each one, as they are not all the same. We appreciate you and your continued business.<br><br>Thank you again,<br><br>Mike

KJ

Kendall Jackson

6y ago

This place is absolutely the best, hands down. They did better in 1 day than Armor Pest Control did in 365 days! I am very vey pleased with their services and will recommend them to anyone that has issues will pests. Thank for reading! You will not regret this service.

Provider response

Kendall,<br><br>Thank you for taking the time to write us a review. We appreciate all feedback, but LOVE the good ones. We are very pleased with your review and appreciate your recommendation to others.<br><br>Thank you again,<br><br>Mike

DH

donna hendrick

6y ago

Thanks to “Little” Mike for addressing my ant infestation. Mike was also quite knowledgeable sharing with me in a manner that I could understand how the ants came to be in my home. Thanks to Mike's information I feel better prepared to handle similar pest issues in the future. I highly recommend this company for any and all pest issues.

Provider response

Donna,<br><br>Thank you so much for your review. "Little" Mike is definitely an asset to our business. He's extremely knowledgeable and a very hard worker.<br><br>Thank you again,<br><br>Mike

GL

Gabe LaVere

6y ago

Little Mike will take care of you. He sprays like it’s his own house. Very knowledgeable and experienced. Some of these other companies price gouge and make you rely on them for monthly sprays. These guys are legit !! Thanks for the quality sprays.

Provider response

Gabe, Thank you for taking the time to write a review for us. We have always treated our customers homes as they were our own. We all have kids and families and know there are others out there who treat you as just another number. We try our best to make our customers feel like our family<br><br>Thank you again.<br><br>Mike

KF

Kyle Freeman

6y ago

Summary for those not wanting to read the whole thing: They forgot to send out the prep sheet for instructions, therefore the spray did not work, and they are still not going to refund me or spray again for free. Owner was notified and still refused to amend the situation. This company was called to spray an empty property of mine for fleas. After 2 months the fleas were still not gone and I called to tell them this and to have them re-spray. The woman over the phone tells me that it was probably because I did not follow the "prep sheet" instructions. I told her that I do not know what a prep sheet is and that nobody ever gave me that. She told me that they "should have" sent it to the property management company, but have no way to confirm that they actually sent it.The person at my company that they told me it was sent to has confirmed that they did not send it to her, and after Genie at Bug Zappers spoke to the owner, she told me they were still refusing to either refund me or spray again for free. ***NOTE TO THE OWNER*** Please feel free to contact me through my property management company, Key Realty and Property Management, to remedy this situation. Update: I am changing my 1 star to a 3 star because as the owner below described he did contact me and explain the situation. It was still a bad experience but because it was remedied and explained thoroughly I don't mind improving it to a 3 star review.

Provider response

Spoke with Kyle in depth about this incident. It was remedied.<br><br>Thank you Kyle.

AR

Alyshea Rains

6y ago

TOP NOTCH PEST CONTROL. I have used this company for home and business for more than 10 years. In that amount of time I had one call back on a large tree covered property with a severe case of carpenter ants. (Yes, the cleared them out.) I managed properties for over 15 years and worked with many pest control companies. They are the only ones I have ever seen sucessfully Get Rid of BED BUGS first time out. These guys are professional, honest and most importantly THE BEST at what they do. They also RELOCATE 🐝 BEES ❤.

Provider response

Thank you so much for your review. We strive to be the best through utilization of state of the art equipment, proper product placement, and outside the box treatment processes. We ARE second to none!<br><br>Thank you for your review and remaining a loyal customer to us here at Bug Zappers.<br><br>Mike

MJ

Maxine Judie

6y ago

I like the way they came and spray everything..Little Mike was so friendly and nice and he explained about everything I needed to know about beg bugs ...So now I have to wait to see if the bugs are gone....Thank you for your understanding that I have in my appartment problems..

Provider response

Thank you Maxine. I noticed 4 stars out of 5. What could we have done better, to obtain a 5 star rating?<br><br>Thank you again.

WB

Wolff Bachner

6y ago

My son brought home a piece of used furniture, which in the era of the resurgence of bed bugs is a terrible idea. After he moved out, we noticed signs of a bed bug infestation in his room, and my landlord kindly arranged for my apartment to be treated by Bug Zappers. While putting everything you own in plastic bags and moving all your furniture three feet from the walls is quite a job, the folks at Bug Zappers made the experience absolutely painless and easy. The young woman who answers the phones in the office answered my many questions completely and patiently. The man who treated my apartment was friendly and helpful as well. He also answered my questions, and totally respected my property. There was no damage to anything in my home, and I was amazed by how neat he was with the powder he used to treat all the baseboards. The first step was a chemical fog that is used in the entire house, which requires that you stay out of the premises for six hours. I was quite surprised that when I returned to my home after seven hours, opened all the doors and windows and aired the place out for an hour, there was no noticeable remaining chemical smell, and I was able to get a comfortable nights sleep. Bed bugs can be quite a problem, and they can add a great deal of stress in your life if not properly dealt with by a professional exterminator. I happily give Bug Zappers a 5 STAR RATING for doing a fabulous job. Thank you, Bug Zappers.

Provider response

Wolff;<br><br>Thank you for your review. We strive to be number one in professionalism, quality of service, and customer service. We appreciate your time for this review.

HB

Helen B.

6y ago

Mike and his team are the best in the industry! They are intentional about every single thing that relates to their business- from the spray they use to the traps they use for the larger critters. You will not get better care from anyone else. Ive experienced commerically known larger pest control companies and it's impersonal and the chemicals smell and it wears off fast. If you want someone who cares about keeping your home the way YOU want it, call the bug zappers team, they will take very good care of you!

Provider response

Thank you so much Helen. We strive to be #1 and definitely 2nd to none. Our philosophy is there is no cookie cutter plan. Each problem experienced by our customers, are unique and require unique treatments.<br><br>Thank you again for your awesome review and your continued business.<br><br>Mike

DC

Daisy Creager

6y ago

Concerning ... they did not check for bed bugs when they were reported, leading to my apartment complex dropping the contract early. Bug Zapper responded 11/7 to a report of bed bugs in my apartment. They reported none to the office, and the next day I found them crawling all over my box spring. The following week the same guy came back for a follow up inspection, only to tell my roommate he did not inspect the entire apartment the first time, despite being told by the office about bed bugs and a ziploc with an adult bedbug being on the fridge as proof. Big time yikes. Complex got a new company going forward, hopefully one that actually does its job

Provider response

Daisy, please give me more specifics. I can assure you that if we inspected, we would've inspected the entire apartment. We take care of hundreds of bed bug jobs per year. We are awesome at what we do. In our defense, when we inspect, we look for indicators of activity, i.e., black specs from their feces, eggs, babies, and adults. Light infestations are harder to see.<br><br>Please provide more specifics so I may research this.<br><br>Thank you.<br><br>Mike, Owner.

J

J

7y ago

Not enough reviews. 21?

Provider response

Jesus, I'm unsure why you take the time to rate us a 1 star due to not enough reviews. Please remove this as it's unnecessary. If there is something we can help you with, call us.<br><br>Thank you,<br><br>Mike

J“

John “Mrjhnny” Nash

7y ago

Always courteous and professional. Very friendly with top notch results

Provider response

Thank you so much for your review.<br><br>We strive to be the best at what we do. We appreciate your business and look forward to working with you in the future.

CP

Catherine Peterman

7y ago

This pest control company is awesome- they always take great care of all my needs. If I call them they are out within a day or 2 and I can always count on their work.

Provider response

Thank you so much Catherine. We make every effort to avail ourselves to our customers as soon as we possibly can. We continue to stay on top of our industry through outside the box thinking, state of the art equipment, and proper product placement.<br><br>Thank you.<br><br>Mike

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