Essential Pest Control

Once again, on time & very professional!

I like that i get a text message from the service technician when they are on their way

So far we are very happy with our service! Jamison was very knowledgeable and answered all of our questions. The process was easy, and we have already noticed a decrease in our ant pest problem! Well done!

JORDAN provided excellent service. Everything went smoothly and I have no complaints . Great customer service.

Outside of stink bugs, thus far, nothing else seems to come close to the house.

Essential Pest Control does a thorough job each and every time they come to my house. Very professional and go the extra the mile to make sure Iam satisfied.

They do a great job!

Devon arrived exactly on time this morning. He was courteous and helpful. He explained everything and didn't make me feel stupid about seeing a spider!!! He was extremely thorough.

Good service and polite employees.Good service but technician asked to use my bathroom. Inappropriate. Should have gone to a public restroom. No receipt left.

Treatment seems well done. Excellent removal of cobwebs, etc.

Very kind and respectful! Did a great job!

Expert treatment of the gravity of the problem

Hunter completed treatments for our home today. He kept good communication around his arrival and what he planned to do. I am a fan of this company and will continue to refer them to others.

Essential pest control, not only sprays, they do a little bit of house cleaning as well, I am happy with their service

Great company, friendly and willing to help.

The service is a little pricey.

When the rep came to my door he said this was a LOCAL business in Chillicothe. He emphasized the local aspect and told me if I tried him I would get a discount and would be contributing to the local economy. All of this was not really true. The business is not local to Chillicothe. It’s in Columbus and Tipp City. They are not transparent and I feel like everything was misrepresented. We moved, and will be charged almost $400 in termination fees by someone in Tipp City who calls from an unidentified number. Of course, this is because when you sign up, they make you use a credit card for the monthly charges. This is not a local to Chillicothe business, even though they try to represent as such. The tech who serviced my house was not even the “local” guy, but someone else. Make sure you know exactly what you are signing up for, and if you are dissatisfied, move, or desire to switch companies, know you will be paying a huge termination fee.

Was lied to about how frequently the service was and about the contract terms. The servicer scrolled past the information on an IPad and had me sign for "permission to spray". I still have spiders, moths and other flying insects around the home exterior. I was told that would not be the case. They are shady.

So I signed up for this company as well. I signed up back in October of 2025. Unfortunately, I became disabled and am no longer able to afford the services I got in contact with them to cancel the contract. They took out the $63 off my card for services that were not done. I don't understand why companies would take money from you when services were not completed first. Anyway, when I canceled, the guy was very pushy into wanting me. To go for a cheaper rate to keep continuing when I had already told them I needed to cancel so they are trying to charge me the $379 cancelation fee. So therefore I am just going to dispute it, I do not like pushy salesman. When someone tells you, they no longer need your services. That's what they mean, quit being so pushy. I will never use this company again.

I was visited at my Grove City, OH home September 13, 2025, by an Essential Pests representative. He sold me the service by telling me that I would receive 3 free sprays and a rate of $54/mo. if interested. This was his offer because I didn't show any interest in the product when he pitched it at a higher price point without the three free sprays. Quote: "This is my last spot, if you sign up, I can offer you it at $54/mo. and 3 free sprays please don't tell your neighbors." After signing up, I did not receive 3 free sprays. Instead, I was charged $58.32 on September 17, 2025, just 4 days later. Essential Pests came to spray in September. One week after the spray the bugs were still present in and around my home just as they were before they spray. I went to Home Depot and purchased Ortho Bug-B-Gone Indoor Plus Perimeter (kills 180 bugs for up to 12 months) for $15.99 and Ortho Bug-B-Gone Lawn & Landscape Insect Killer (kills 235 insects for up to 6 months) for $11.99. I sprayed the upstairs bathrooms and laundry room, interior of my basement, 1st level, my attached garage, and the perimeter of my home and my lawn... front, back, and both sides. The very next day after I sprayed there were no more bugs! I called Essential Pest Control several times in September to cancel but there was never any answer. I left a voice mail and did not receive a call back. I emailed Essential Pests to cancel beginning in September and was told "Brian will contact you regarding your cancellation." They did not service or charge me in October, but they did not contact me, nor did they cancel my service. They just didn't service me that month. So, they say!? I was not contacted by Brian which led to follow-up emails regarding the matter. This time I received a phone call that I missed. I called the number back and the gentleman told me he didn't know who he had called and that he would figure it out when he got back to the office tomorrow. The next day I did not receive a call. I sent another email before I finally received a call again two weeks later (November 1st). I spoke to the gentleman and explained to him that I had been trying to cancel the service since September because the bugs were still present after they sprayed. He offered to spray again. I told him that the bugs are gone now because I had to do it myself. Also, I had been charged before I received my 3 free sprays and that I signed under the premise that it was the last slot and I would get three free sprays. The salespersons pitch was as if I sign up today to get the last spot, I will then get 3 free sprays to make my decision to purchase the service for $54/mo. And yes, the salesperson did explain that I can cancel at any time and told me how to cancel (which proved to be a hassle). However, the salesperson did not mention a $375 cancellation fee. The gentleman apologized for the misinformation but then attempted yet another sales pitch. During the conversation I was totally undermined and disregarded! The gentleman didn't even offer to refund the $58.32 September charge and told me that he would have to charge me the $375 cancellation fee! So, after one spray, I was charged $58.32(not even a refund out of courtesy), charged a cancellation fee of $375 and was totally ignored for over a month. I STRONGLY suggest NOT utilizing Essential Pest Control. If you have a new build in Grove City, OH they will be soliciting their services to you. Do yourself a favor and JUST SAY NO!!! And I never did get those 3 free sprays! (Fischer Homes, Maronda Homes and MI Homes beware!!!)

Worst service ever. Continued to see bugs and refused to cancel service even though the salesperson stated that I would be able to cancel at anytime. Refused to honor salesperson’s word. If I could give less than one star I would.

Please do not waste your money with this company! Absolutely horrible service and even worse customer support. The best part when you sign up no explanation or showing you that there is a 18 month commitment they just wait till your unsatisfied with there work and then send you a email of the updated contract that you never got to see. Also make sure you make them sign a contract stating they will do the work you paid for. Would not trust this company with your credit card number!

We signed up for the ant problem, stink bug and spiders. Canceled over the phone, within a week they were trying to come out and spray again, I notified them again about cancelation, a week later they told me they were coming out to spray again. They were charging me for mosquito fogs they weren't doing. When they did come do the mosiquito fog the tech was rushing my entire service, on the phone, and never did around my windows I have ADT so I was watching, they would spray over furniture not even hitting the perimeter. If I would have talked to my neighbors before signing I would have been told this company makes the problem worse. I will go back to ortho home defense. I'm not one to make a bad review, unfortunately this was a total waste of money for my family. * They say they can't find my account yet I have multiple charges of 90$ from this company. They tell me to call them, I tried that multiple times and no one returns my calls. Maybe fix the communication issue instead of lying on a Google review that you can't find my account. You're not open 24 hours as it says on Google, you should probably fix that too. My expectations were that I would be getting the services I paid for, done throughly. Not a very high bar.

As the other people wrote about not ever accept the services of this company is very trough. The so call Skyler in charge is very pushy,fast showing you a tablet in your face and you sign for the service not knowing is a contract that they can design and fill in the nr of months they want. I used them for one year and anytime they come I'm not home Never seen them spray,but the last time they didn't text me they were coming and I saw my card charged. The cow webs are every where. I decided to call and let them know I don't want the services. Then after a month Skyler called to tell me the contract is not finished and I was shocked to hear I'm in contract with them. I explained the services are not good....and he kept pushing again Anywhere I decided no more Essential Pest only to see my card was charged not once but two times $380 for canceling the service I called back and not only ended up arqueing, he called me names. Very unprofessional,very rude, arrogant person. I'm going to complain to Athorney General about this Company too. Please never sign and don't engage them for services . A piece of....

Not satisfied at all. Was told they would come out, spray inside and outside of house. Every week. The guy showed up. Was there maybe 5 min and haven’t seen him since. That was over a month ago. Come to find out. They only come out every 8-10 weeks. But charge me monthly.?!? The spiders are so much worse than before. The flying insects are just as bad. The sales rep guy was very nice. But I’m not paying a monthly fee for them to come out every 2-3 months! I don’t think the product works. It definitely made the bug issue worse then before

After 1 year (6/24-6/25) of scheduled applications from Essential Pest Control I canceled my services. After each application we had insects coming in and around the house. I did not have this issue with my previous pest control company. Your sales person was very kind and knowledgeable. He sold me on trying them for a year, claiming they are better for the environment. The service people (Jordan and Gracey) were very informative as well. They let me know when they were coming and leaving. I was notified they were coming to apply another spray in July. After the year of applications and the product not living up to the sales persons description, I decided to cancel. After a month of cancelation I received a phone call from Skyler. He charged my credit card even though I had canceled my services a month prior. He claimed I was in an agreement with them for 18 months. After one year of the product not working and the numerous excuses and rudeness I was given by Skyler for it not working. I've decided to write this review after being charged $379 unjustly in my opinion. In reaching out to my local bank to dispute the charges the banker told me he had the exact same situation with the same company a month earlier. The product just did not work. I hope this helps out any future victims of this company.