About this provider in Pineville
Arborscapes has joined forces with SavATree! Our enhanced capabilities and science-based solutions, including organic options, will keep your property safe, healthy, beautiful, and thriving. Trusted by thousands of homeowners and businesses, SavATree has been regarded as the national leader for providing exemplary…
Rating breakdown from customer reviews
4.8
202 reviews
Customer reviews for Arborscapes - SavATree
Rick Bonsall
Great work and very nice Q&A with the arborist on the work that was being done. Thanks !
Elaine Sargent
Had a great experience with Arborscapes - SavATree having a very large Poplar tree that was dead and leaning on a large Oak taken down. It was a complicated job. Showed up on time, prioritized safety and efficiency, communicated well. Excellent work! Would highly recommend!
Brooke Thomas
Fidel was super friendly and did a great job trimming our large trees!
schutzrr
'Arborscapes' did a small trim job on some of my trees. Everyone I dealt with was courteous and professional. On-site crew very responsive to my requests. Excellent work at a fair value. Highly recommended.
Provider response
We are privileged to have provided you with excellent service. Thank you for your positive feedback!
Edward James
The crew did great work and cleaned up well. They showed up on time, and finished up by the time they said they would. They were friendly and very personable! I enjoyed working with this crew!! Very pleased and would definitely would use these guys again!!!
Provider response
We are pleased to hear about your positive experience with our crew at Arborscapes - SavATree. Thank you for your wonderful feedback!
Ellen Yu
There is no other company that I will use other than SavATree (Arborscapes). This company has done numerous large tree removals and have always brought their best teams out. They have always been reliable, efficient and the most friendly group of professionals that show up and complete the work with care and safety that’s required. Shout out to Matt Davenport - he has always given me sound advice to make our property the best it could ever look - he is also the only person that is allowed to touch our treasured Japanese maple tree too!
Provider response
We're thrilled to hear about your positive experience with SavATree (Arborscapes)! Thank you for sharing your feedback, Ellen.
Doug Owenson
They took down 3big tree’s and ground the stumps out! Fiedal and his crew did a fantastic job taking down the trees! The man who did the stumps was great too!
Provider response
Thank you for your wonderful feedback on the tree removal and stump grinding services provided by Arborscapes - SavATree.
Sandy Pound
Marcus, John and Teen took care of all our tree trimming today. Very professional, left the place looking great. Highly recommend.
Provider response
Your positive experience with our team is greatly appreciated. Thank you for your feedback.
Jennifer Bolt
Quick, fair price. Friendly and professional
Provider response
Your review is appreciated. We deeply cherish your feedback. Thank you for reaching out.
Kyle Gilligan
Had two trees removed, stumps ground, several trees trimmed. Comparable cost, cared for lawn, good crew, good communication.
Provider response
We are ecstatic to hear about your positive experience with Arborscapes - SavATree. Thank you for sharing your feedback, Kyle!
Linda Love
The arborist and crew are very knowledgeable, professional, and friendly. They do excellent work. They have done tree pruning, dead tree removal, cutting large hedges back to manageable height, and tree and shrub treatments for health. We have worked with the for quite a few years.
Provider response
We're overjoyed to hear about your positive experience with our knowledgeable and professional team at Arborscapes - SavATree. Thank you for taking the time to share your feedback.
Theresa Keller
Very knowledgeable & do great job from start to finish! Have used them for over 20 years to care for our trees.
Provider response
We sincerely value your 20 years of loyalty! Your trust in our knowledgeable team means everything to us.
Ryan Jenkins
We recently hired Arborscapes Save A Tree removal service, and I can’t say enough great things about the experience. From the first phone call to the final cleanup, their team was professional, responsive, and genuinely cared about doing the job right. Shoutout to Fidel and his crew who did a fantastic job!
Provider response
We greatly appreciate your positive feedback about our tree removal service. Thank you for recognizing Fidel and his crew's fantastic work!
Sherwood Rafferty
The crew did a terrific job and was courteous and respectful. The supervisor was similarly courteous and respectful, and had a wealth of knowledge about tree management. I would highly recommend SavATree to anyone who wants tree work done.
Provider response
Thank you for sharing your positive feedback about our crew's courteous service and supervisor's tree management knowledge.
Mary Kelly
John, was prompt and very professional. He was very knowledgeable and explained the issues with our chindos. His recommendations to address the issues and next steps was very clear. We recommend SavATree
Provider response
We are grateful for your recommendation! John's professionalism and clear explanations reflect our commitment to excellent service.
David
Arborscape/Savatree is a top company. Everything went perfectly. From the quote to the scheduling to the job. They removed a tree very close and over my house that could not safely be done with a crane. And they did a masterful job. Fidel and his crew knew what they were doing and did an excellent job. I found the pricing to be competitive and the staff were friendly and professional. John was responsive, answered all my questions and took the time to find the best solution. You're not just getting a great price but also a sense of trust. And that's not common these days. Arborscape is worth the call. I will again on my next job, guaranteed.
Provider response
We greatly appreciate your trust in our team. Fidel and John delivered excellent service removing your challenging tree safely.
Susan Uzzell
We are very happy with our experience with Arborscapes. Fidel and his crew members did an outstanding job not only with tree limbs but also with the cleanup after the job was finished. Very Professional! Will definitely use again. Thank you.
Provider response
We greatly appreciate your feedback about Fidel and crew's outstanding work and professional cleanup. Thank you for choosing SavATree.
Adam Zetzer
Fidel and his crew were fantastic. They showed up on time, went through the work step by step to ensure we understood what was being done. No damages or issues while they were here. We will use them again for sure!
Provider response
Thank you for sharing your positive experience with Fidel and his crew. We appreciate your trust and look forward to serving you again.
Thomas Bunn
They informed us they were cancelling our service out of the blue. No call just an email. Have said we have 30 days to find a replacement. This is after a decade of maintaining our yard and other projects. I reached out to them and no one returned my emails or calls. Very unprofessional and disappointing. Cannot recommend them to anyone given the way they treated us.
RJ Mans
I contracted for the service in the middle of summer when the trees were in full bloom. Paid half upfront and thought the service would be early November. The service took place after all the leaves were gone, and the trees were completely bare. I have absolutely no idea if the service they provided is what I wanted. For the money I paid, someone should’ve understood my reservations. To top it off, they didn’t tell me that I would be charged for the second half of service without being notified. Worked out OK, but it could’ve been bad.
Provider response
RJ,<br><br>Thank you for taking the time to share your experience. We sincerely apologize for any confusion or frustration you experienced with our service timeline and communication. <br><br>I can't find you in our system…we would love to chat to get this resolved.<br><br>We strive to ensure our customers feel informed and confident throughout the process, and it seems we fell short in meeting your expectations. While the work was completed, we understand your concerns about the timing and transparency regarding the second payment. Your feedback highlights areas where we can improve, and we’re committed to doing so.<br><br>If you'd like to discuss this further or have specific concerns about the service provided, please don’t hesitate to reach out to us directly at (704) 525-7148. We value your business and want to ensure your satisfaction.<br><br>Thank you again for your feedback, and we hope to have the opportunity to provide a better experience in the future.
Kevin
Since being acquired by SavATree I would never recommend Arborscapes. I have used them four times in the past and they were great. I used them after being acquired and every step of the process was painful at best. They left a mess in my neighbors yard for me to clean up. They took the tree out and did what they were supposed to but the complete process was so time consuming and communication was terrible. They left a messy job site with small branches and left over limbs for me to clean up. Arborscapes was great before.....I would never contact them again after seeing all of the changes from SavATree.
John C. Acquaviva
Last August an arborist from Arborscapes provided an estimate for several dead trees/limbs to be removed from our backyard and said they would discount the cost if we wait until December. In December a crew, not including the arborist, asked me which trees needed to be cut/trimmed. It was surprising to me that the crew did not have detailed notes from the arborist's visit. Being December, I couldn't remember which trees needed to be cut since none had leaves on them, so I did my best to remember. However, this spring, it became obvious we missed a big dead tree, so I asked Arborscapes to come out and complete the job. The manager said they would not do it for free but would offer a drastic discount. They offered to remove the tree for another $1000. Note the original estimate was $1000 to cut down five (5) trees, now the manager is quoting the same cost for one tree, one that should have been included in the original work. I found this practice unprofessional, dishonest, and disingenuous; and will not refer anyone to Arborscapes nor use them again unless they rectify the situation. I don't typically write reviews and would not have done this unless I felt the situation was egregious. SEE RESPONSE FROM THEM BELOW: CALL US TO "RECTIFY" THE SITUATION. I CALLED THEM AND THEY DID NOTHING. MORE BAD CUSTOMER SERVICE FROM Arborscapes. ADMITTEDLY IT WAS A GOOD MOVE FOR THEM TO POST A RESPONSE, HOPING EVERYONE WOULD SEE THEIR BENEVOLENCE. But they did NOTHING.
Provider response
We apologize for the misunderstanding and inconvenience you experienced, John. We strive to provide excellent service and will address this issue with our team to ensure it doesn't happen again. Please contact us at (704) 525-7148 so we can discuss how to rectify the situation.
Xanie Adams
TOO EXPENSIVE FOR WHAT WE GOT
Provider response
We apologize that you felt our services were too expensive for the results. We strive to provide quality work at fair prices and appreciate your feedback. If you have any further concerns, please feel free to contact us at (704) 525-7148.
April Peeler
May do great work but they need to work on their driving skills. Almost ran myself and child off the road on the interstate today. Weaving in and out of traffic and not using turn signals in Rock Hill. No job is THAT important to risk lives.
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