Provider profile

ValuePest

4.7 stars from 467 customer reviews · 512 N Johnson St, Monroe, NC 28112

  • 4.7 out of 5 stars
  • 467 customer reviews
  • Monroe, North Carolina
  • Open 5 days/week
4.7
Rating
467
Reviews
Yes
Claimed
Yes
Website

About this provider in Monroe

ValuePest provides affordable, year-round pest and termite protection for homeowners in Charlotte, Monroe, Waxhaw, Concord, and Indian Trail, NC. Our Whole House Pest Control Program covers every pest—ants, roaches, spiders, mosquitoes, bed bugs, fleas, and more—for one low monthly fee. With bi-mont

Pests handledants

Rating breakdown from customer reviews

4.7

467 reviews

5
397
4
33
3
10
2
6
1
21

Customer reviews for ValuePest

RR

Randy Rowell

6mo ago

I received a call from this company today once again trying to schedule an appointment on a Thursday. I have had several conversation with there manager that I was only available on Friday.He assured me that it was in there computer and it would not happen again. They sent me a message saying they would be here this Fiday and I called and asked if they could come at 8:45 because I had a doctor appointment she said yes . Then called back and said no we can't. The manager just called me and told

Provider response

You forgot to mention the part where you'd want to meet us behind a woodshed. While we usually don't like losing customers, this is one time where we're actually relieved. We wish whomever you choose as your next pest provider the best of luck.

MV

maria varbero

1y ago

Honestly, I don’t know what services were performed since the service tech, Erwin, checked off all the boxes listed on the report. And I know he didn’t complete them because I don’t have those physical items on my property. When I asked him why he checked off boxes for services he didn’t complete- his response was ”if it bothers you so much I’ll change the report” So now I get attitude, with poor service. I’m looking for another pest control company. This company is on the pricey side for ann

MR

Melissa Rivers

2y ago

Charlotte, NC Absolute worst customer service that I've experienced from a service company. After my initial treatment, I still had ants in an upstairs bedroom. I was told by the technician that I needed to wait 21 days before calling if the insect problem persisted. I waited as close I could to that time frame before calling for a follow-up service. I called and was given an appointment, the technician never showed or called. I called the next day to see what happened and was told my appointmen

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.