Provider profile

Mosquito Joe of Winston Salem

4.9 stars from 79 customer reviews · 4015 Old Hollow Rd I, Kernersville, NC 27284

  • 4.9 out of 5 stars
  • 79 customer reviews
  • Kernersville, North Carolina
  • Open 6 days/week
4.9
Rating
79
Reviews
Yes
Claimed
Yes
Website

About this provider in Kernersville

If you’re looking for superior pest control in Winston & Salem, look no further than Mosquito Joe! We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options! Locally owned & operated, & supported by urban entomologists, we understand pest…

Pests handledmosquitoes
Methodsthe treatments

Rating breakdown from customer reviews

4.9

79 reviews

5
75
4
2
3
0
2
1
1
1

Customer reviews for Mosquito Joe of Winston Salem

SD

Sandy Dunagan

1y ago

I appreciate being notified when a tech is on their way. If I have an issue or question they respond quickly. I am happy with this company overall.

Provider response

Sandy, your satisfaction with our service and quick response time mean so much to us! We aim to continue exceeding your expectations in the future!<br>Mosquito Joe of Winston-Salem - Pest Control Team

PP

Phil Parker

1y ago

Mosquito Joe is always professional, on time and efficient, we love Mosquito Joe!

Provider response

We love you too, Phil! Thank you for sharing your kind recognition. It's our pleasure to help you make the most of your yard!<br>The Mosquito Joe Team

RE

Rick Evans

1y ago

Mosquito Joes is a great benefit to anyone that spends a lot of time outside like we do. Very good service, everyone that we have interacted with seems sincere and thrives to provide fabulous customer service.These guys are doing a great job!

Provider response

Rick, thank you! We appreciate your kind words and we're glad to hear you've been pleased with our treatments.<br>The Mosquito Joe Team

BR

Birgit Roberts

1y ago

Outside is fun again! I used to not be able to step outside in the summer without being eaten up by mosquitoes. Now I can go out with no worries. Our technician, Carl, is always super nice and professional always making sure we haven’t had any issues since our last treatment. And the office staff are super nice and helpful as well! I would highly recommend Mosquito Joe if WS!

Provider response

Birgit, your enthusiastic review and stellar rating have our team celebrating! Carl is indeed a whiz at swatting away those little vampires. It's great to know that our office staff could also lend a helping hand. Our team always strives to provide excellent service and we're overjoyed to know we've achieved that with you. Thank you!<br>The Mosquito Joe Team

7

753lovinlife

1y ago

I used to not be able to be outside during the summer. Now I can sit outside and never get a single mosquito bite! And it’s all safe for my pets. I would highly recommend Mosquito Joe!

Provider response

We're happy that you can now enjoy the great outdoors without being the main course! And we're equally happy to hear that your furry friends are safe too. Thank you for your recommendation! <br>The Mosquito Joe Team

WF

William Frey

2y ago

Brandon from Mosquito Joe does a thorough job. He doesn't take long to leave us mosquito-free. Since he's been coming out, we've been able to sit on our front porch without getting bitten. We're happy!

Provider response

We're happy that you're happy, William! We'll be sure to let Brandon know you've been pleased with his efficient and thorough work. We're glad to hear that you're able to make the most of your porch the way you deserve to, and here's to spending more time outside and less time worrying about mosquitoes!<br>The Mosquito Joe Team

DP

David Patterson

2y ago

Carl, the on-site technician was totally professional and super friendly. We have been 100% satisfied with their service and would highly recommend their services. Pre-notification, follow-up and ongoing reminders indicate their attention to detail. Their service is highly effective. Give them a try; you will be very pleased. Sincerely, David Patterson

Provider response

Thank you for your sincere recommendation, David! We're glad that Carl has been a faithful backyard hero, protecting you from the pests while greeting you with a smile! It's our pleasure to keep you informed of our whereabouts so you know when to expect us, and we're glad that all of our reminders have been helpful to you. Thanks so much for taking the time to let us know you're satisfied!<br>The Mosquito Joe Team

GK

Glenn Kirk

2y ago

Service tech arrived and sat in his truck for 20 minutes (timed). Hurried around our house spraying for just 6 minutes. Passed by areas in the backyard and sprayed almost nothing in the front. I thought he did the same quick job on the last service, so I watched and timed his lack of effort today. And he left the gate to our backyard open.

KP

Kelly paterno

2y ago

Always a great job and on time !!! Answers calls, texts and emails after normal business hours. A pleasure to do business with. My backyard is fun again !!! Thank you Don and your team.

Provider response

Thank you so much for the wonderful feedback, Kelly! We are so happy to be able to help you get your playtime back! No one wants to be eaten alive in their own backyard. We appreciate you for taking the time to leave us a great review!<br>The Mosquito Joe Team

JW

John Weinreich

2y ago

Mosquito Joe provides an effective and reliable service in managing our mosquito problem throughout the season. Staff are courteous and professional and communication is first rate.

Provider response

Thank you, John! We're happy we could keep the bite out of your family's yard this year.<br>The Mosquito Joe Team

AF

Amon Ferrell

2y ago

The treatments are certainly effective I can't deny that. They even did an additional spraying free of charge when I reported one of the treatments was ineffective. The only issue I have is that you HAVE to call to prevent them from rescheduling you after paying. Even if you prepay for a fixed amount of services they will keep coming and they won't verbally tell you this. They do tell you in the email confirmation but I just wish they would've done a better job a communicating that to me. If you have the ability to randomly call to ask "how I'm liking the service" you DEFINETLY have the ability to call and ask "do you want to continue". But to just send me an email and show up to my house regardless if I confirm or not is rather obnoxious. I would've been significantly happier if "I" had to call to get more treatments rather than having to call "them" to cancel. And honestly I wouldn't mind the hidden subscription if I at least received a call/text confirmation from someone like "hey, you have a service coming up and its NOT prepaid, please confirm". which would prevent all of this AND it's how they normally communicate anyways. Instead I got just two emails and I can't help but think that was done deliberately. I get it, it's a seasonal business, the smartest thing to do is to get them to pay as much as they can upfront and keep charging them later. In fact they'd likely make LESS money if they called to ask folks if they wanted to continue. Regardless, I really didn't like that surprise invoice. I thought it was a shady practice and some questionable integrity. I think that's reasonable. The service is great otherwise.

Provider response

Amon, thank you so much for sharing your detailed feedback and rating. We're delighted our treatments have been effective for you, and we're sorry for any miscommunication about our subscription policy. We understand that you'd prefer a text or call over an email, and we'll make updates. We're not just about swatting mosquitoes but also ensuring our customers are happy and well-informed. If you could reach our office directly, we'd like to make the necessary adjustments and provide clarification however we can! <br>The Mosquito Joe Team

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