Provider profile

Afederal Exterminating - Brooklyn NY

4.5 stars from 57 customer reviews · 6729 11th Ave, Brooklyn, NY 11219

  • 4.5 out of 5 stars
  • 57 customer reviews
  • Brooklyn, New York
  • Open 6 days/week
4.5
Rating
57
Reviews
Yes
Claimed
Yes
Website

About this provider in Brooklyn

Afederal Exterminating services residential and commercial properties throughout the 5 boros of New York City as well as some areas of New Jersey, Westchester, Yonkers and Long Island. We perform chemical and baiting procedures. Our expertise ranges from simple exterminating to treating residential and commercial…

Pests handledtermitescockroaches
Praised forprofessionalpolitedetailedresonable
Methodsbest and most reliable pest control

Rating breakdown from customer reviews

4.5

57 reviews

5
49
4
0
3
1
2
0
1
7

Customer reviews for Afederal Exterminating - Brooklyn NY

EG

Eddie G

8mo ago

Best in the business

FG

Fogarty George

11mo ago

Afederal has been servicing my properties since 2006. I have never had an issue with them. They follow up with me often to make sure I don't forget scheduling service. The office staff are great and are flexible to my tenants schedule. Janine is great get my schedules and bills timely. More importantly the tech are wonderful and very professional out on the field. They are always on time.

Provider response

Thanks for the great review and the continued support! <br>

CC

Carol Chevannes

1y ago

Polite, Professional,.Detailed, Resonable, Both their house inspections and exterminating services are excellent.

Provider response

Thank you, Carol!

LC

Liza C. Pennington

1y ago

The employee who conducted the inspection was super friendly, thorough, and efficient. But dealing with the office was impossible and dishonest. If you think you have an appointment, confirmed by phone, email, and building owner, they still won’t show up and will deny all of those avenues of confirmation. Not the experience anyone deserves given the time sensitive nature of this service.

Provider response

Liza, <br>we apologize for the miscommunication. However, when the appt was made it was only made with your landlord's last name & no other contact information. We were able to track down your landlord via caller ID & left a message to confirm said appt as it was your landlord who was paying for it, to which no response was received. We received your email that only stated that you were "Mike's tenant". We did not know your landlord's first name as it wasn't given to us prior. When we did speak with your landlord, the situation was rectified & the technician was dispatched to your location at the next available appointment. I understand the stress it may have caused, but we can only do so much when information is given in bits & pieces.

ML

Mauricio López

1y ago

I’m disappointed!!! I just lose my day job because of this guys!!! They loose a customer and of course my recommendations!

LC

Lisa Cordiale

1y ago

Amazing, patient, and professional exterminators. Everyone I spoke to was so nice and they were so willing to help. They have a passion for what they do and they did an amazing job!

Provider response

Thanks for the great review, Lisa. We appreciate you noticing that we take pride in the work we do and making our customers happy! Wishing you a very Merry Christmas and a Happy New Year!

EF

Edward Fogarty

2y ago

Reggie and Angel are the best, they do good work, they’re honest with us, and have been tremendously helpful to us.

Provider response

Thank you for your review! We're happy you're happy =) <br>

JM

Joudi Menefah

2y ago

An amazing company. They sprayed in my apartment and the technician was so sweet and helpful, we also had a massive roach problem on the tree in front of our apartment and they on their own accord came and sprayed. Life savers truly.

Provider response

Thanks for the great review, Joudi!

BC

Brian Chin

2y ago

Awesome service! Afederal Exterminating provides efficient & effective service. I highly recommend them.

Provider response

Thanks for the review, Brian!<br>

JW

Jimmy Wagner

2y ago

Execellent team and professional. I recommend to all my clients in need of an exterminator.

Provider response

Thanks for the great review, Jimmy!<br>

PF

Patricia Finnegan

2y ago

Been using this company for years, great rates, amazing staff and the best exterminators. Thank you!

Provider response

Thanks for giving us a great review, Patricia. We take pride in making our customers happy.

JC

Joseph Curcio

2y ago

I can’t say enough good things about AFederal. Mike and his staff are true professionals and they truly care about their customers. Great company, even better people.

Provider response

Thanks for the review, Joseph!

JM

Joseph Montenigro

2y ago

Quick response and great service

Provider response

Thanks for the review, Joseph!

DZ

Darren Zerafa

2y ago

Great experience, will definitely use them again.

Provider response

Thanks for the review, Darren!

LS

Louie Sorrentino

2y ago

The best in the business. Very professional, knowledgeable and good people.

Provider response

Thanks for the review, Louie!

RM

Rudwin Maravilla

2y ago

Best and most reliable pest control in the aircraft business. Prompt and sufficient service with friendly and knowledgeable staff. Highly recommend.

Provider response

Thanks for the review, Rudwin!<br>

AS

April Spivey

2y ago

Afederal is the best!

Provider response

Thanks for the review, April!

AC

ana colon

2y ago

A-Federal great extermining service, good rates, excellent customer service their appointments are scheduled in a day. Highly recommended.

Provider response

Thanks for the review, Ana! <br>

AK

Alexander Kuravsky

4y ago

Garbage place. Scheduled for them to come in. They said they would be there between 02:00 and 04:00 pm. Got a call at 2:04 pm, on the SAME day they were scheduled to come to tell me they’re not coming. In the voicemail that a lady left me there wasn’t even an apology. Just a message saying that they’re not coming today. 🤢🤢🤢 Up your game fellas.

AX

Andy X

4y ago

The old owner hired this company to do termites treatment in July 2021, after I bought the house in Dec 2021 and found termites again in Feb 2022, I asked them to check again in April 2022, but they said the treatment will not affect until 8 month, right now I have to tear off ceiling and found thousands of termites are eating the woods, so they did nothing at all

Provider response

Andy, my apologies as it seems as though it seems there may have been some miscommunication. I'd like to rectify this matter as soon as possible. Please give the office a call so they can help you.

SE

Sezgin Erdogan

5y ago

It was the worst service. The guy came in and left in a min. After a day , I saw the roaches. I called the company. Someone even did not listen to me . He said give a week for it . After a week . I still see them. Do not get service from them .

Provider response

Please know the chemical works over a period of time, which is why we tell you to give it a week to see how it goes. If after a week you were still seeing them, you should have called the office back to let them know so that we can take care of you. Please give the office a call and ask for either Bill or Janine and they will be more than happy to assist you to rectify the problem.

JM

Juan Martin Gimenez Medrano

5y ago

My experience with this company left a lot to be desired. Specifically with one of their employees, Jose. He was unprofessional and ironic to me and my roommates the 4 times he had to come and treat my apartment. Not only that, but the last scheduled treatment that was programmed days in advance, was not followed through and justified his lack of attention to "I forgot to bring the machine" required for the treatment in question. I believed this company was better according to revues I saw here. I have to give Reggie props for being understanding with the situation, the one time he was scheduled to treat my apartment. Maybe his coworker should take a tip or two from him. enough said, this company needs to work a lot on their customer service ettiquete.

Provider response

Mr. Medrano,<br>We explained the situation to both your management company and to you that it was a miscommunication and your appointment was promptly rescheduled and we did what we could to make up for the honest mistake. Also, for your situation at hand the apartment is strongly suggested to be treated as a whole at the same time and not a room by room basis which was the case here. It can require more than one service to rid the place of issues in one treatment, all of which would have been explained when the appointments were scheduled. If you have any further issues, please feel free to email us and we will see to it that its promptly addressed.

RW

REBECCA WAYNE

9y ago

terrible service. Don't even use them. I would pay you to go somewhere else...

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