Provider profile

Standard Pest Management

4.9 stars from 614 customer reviews · 25-80 Steinway St, Astoria, NY 11103

  • 4.9 out of 5 stars
  • 614 customer reviews
  • Astoria, New York
  • Open 5 days/week
4.9
Rating
614
Reviews
Yes
Claimed
Yes
Website

About this provider in Astoria

Standard Pest Management is a full service pest control company. We specialize in commercial and residential pest control. We also perform services for food processing and restaurant customers. Our wildlife division specializes in bird/pigeon control and raccoon squirrel control as well.

Pests handledmice
Praised forwas great

Rating breakdown from customer reviews

4.9

614 reviews

5
597
4
10
3
0
2
1
1
6

Customer reviews for Standard Pest Management

VF

Valli Ford

5mo ago

Tony, is very professional. He takes his time to, after asking questions and listening to my concerns and takes care of whatever the issue(s) might be.

NM

Nolan McCall

5mo ago

Tony was great. He explained everything clearly, was thorough in treating the issue. I also really appreciated that he plans to follow up, check on everything, and do another treatment if needed. Highly recommend him to anyone looking for a reliable exterminator.

JC

Julie Choi

5mo ago

Tony came by our apartment to help with exterminating. He was really nice and considerate! Would recommend!

EW

Eric W Hong

5mo ago

Tony was great; he did the extermination service quick and quietly.

J

Jennie

5mo ago

Tony was very professional and nice!

LS

Lauren Smith

5mo ago

Tony saved our lives! As nyc residents we were scared for our lives after seeing a nous but tony saved the day & fixed the problem in a timely manner!

LM

luis martinez galvez

5mo ago

Tony. He comes here and does a good job

Provider response

We're glad that he was able to help! Thank you for letting us serve you, Luis!<br><br>

VW

Von Wiltman

5mo ago

Tony was very professional and knowledgeable.

Provider response

Thank you, Von! We are happy he was able to help!<br>

CF

Carlos Flores

5mo ago

Tony is Awesome anda know what he doing.

Provider response

Thanks Carlos!

CR

Cotizeh rd

5mo ago

tony was in my building disna great job. thanks standard pest.

Provider response

We're glad that he was able to help! Thank you for letting us serve you!

YL

Yurui Li

5mo ago

Jacob was helpful and professional.

Provider response

Thank you, Yurui! We are happy he was able to help!

NJ

Neha Jatar

5mo ago

Tony did an amazing job with my extermination!

Provider response

Thank you, Neha! We are happy we were able to help!<br><br>

EP

Emma Petrosino

6mo ago

Tony was so helpful and nice!

Provider response

Glad to hear it, Emma!<br>

RK

Ruthie Kaufman

6mo ago

Tony was great!

Provider response

Glad to hear it Ruthie!

SL

Shari LaPayover

6mo ago

Tony did a great job gave me good advice plugged up holes and was very personable

Provider response

We're glad that he was able to help! Thank you for letting us serve you Shari!

ZV

Zoe Vincoff

6mo ago

Thank you Josh for the amazing service! Super knowledgeable and hepful.

Provider response

Glad to hear it Zoe! Thank you for letting us serve you!<br><br>

SP

Scott Park

6mo ago

Can’t speak highly enough of Jacob’s thoroughness, kindness, and professionalism. He came in and did in an hour what another pest management company failed to do in 3 months. He really went above and beyond, all with a smile on his face. I felt that the store was in great hands and would highly recommend him and this company to anyone looking for high quality skill and services. Thank you Jacob!

Provider response

We're glad we were able to help Scott! Thank you for letting us serve you!

TC

Tenzin Choephel

7mo ago

Mr. Singh is super diligent, experienced and knowledgeable at what he does. He provided helpful tips to prevent the cockroaches from returning and propagating. Highly recommend him!

Provider response

We're glad we were able to help Tenzin! Thank you for letting us serve you!

JR

Julia Reyes

7mo ago

Tony did a great job in helping us with our mice issue. He sealed all of our holes and was extremely informative. We are very grateful for his help!

Provider response

We're glad we were able to help Julia! Thank you for letting us serve you!

PK

Paige Kadar

7mo ago

Tony did a great job showing us how mice were getting in

Provider response

Thank you Paige! We are happy we were able to help!

LR

Lynette Rojas

8mo ago

I initially believed the service needed to be more stronger and more thorough in term of time serviced for the price. However I talked with Michael and was able to be more comfortable with the price paid. I did have to pay around $300 for first visit and second visit $120

Provider response

Thank you for the update Lynette. We appreciate your feedback.

AL

A. Leah Frey

1y ago

Completely ineffective. I've had mice for many weeks. They have been here 4 times just in the past 3 weeks and have accomplished exactly nothing. The last guy who came wouldn't shut up gaslighting me, even 10 minutes after he was done. 3 damaged 3 things moving them when repeatedly told to tell ME what he wants moved and I would move it. He dropped clothing (I wanted to move) in my closet - on mouse shit. Still talking after he was done I finally had to tell him I had a meeting and he had to leave - multiple times - to get him to leave. Then he says he will tell his boss to send HIM back if anyone has to return. No way Jermaine is ever gaining entrance into my apartment again - legally. The previous two guys were nice but also ineffective. They keep sealing holes and swearing there are no more. A couple of days later they find more holes exactly where they swore there weren't or the hole wasn't "really" sealed. Then again. 0/10 DO NOT RECOMMEND

LF

Lessons From The Ice

1y ago

Ineffective. They have come to my apartment 6 times for the same thing and not resolved. They leave remnants of steel wool all over the place (don't clean up their mess) and still the issue is not resolved. They were here a week ago and missed holes - again.

Provider response

Dear Valued Customer,<br>We sincerely apologize for the frustrating experience you've had with our services and that the issue in your apartment remains unresolved despite multiple visits. It is certainly not our standard to leave any mess behind.<br>We are very concerned about your feedback and want to make this right. Please contact us directly at 718.728.4040 or info@standardpest.com at your earliest convenience. We would like to understand the situation more fully and schedule a priority visit with a senior technician to ensure this matter is resolved effectively and your apartment is left clean.<br><br>We appreciate you bringing this to our attention and giving us the opportunity to rectify it.<br><br>Sincerely,<br>The Standard Pest Team

LK

Laura Kim

1y ago

Tony was great! Quick to assess and address.

Provider response

Thank you Laura. We appreciate the opportunity to work with you.

MR

Marie Rivera

3y ago

Your technician did an excellent job well mannered respectful I knew what he was doing. His name is Kyle thank you

Provider response

Thank you Marie. We appreciate the opportunity to work with you.

DB

Donald Boyd

3y ago

I called this company, to get service for an ant problem. They asked me to take a picture, for them to evaluate. I took a picture, only for them to email me, stating that they were unable to tell what type of ant it is and then emailed me asking for a sample to be dropped off for evaluation. What a waste of time. The best policy, in my opinion, would be to send a rep to actually look at the ants, but I guess that's too much trouble. Don't waste ur time calling them for help. Don Boyd

Provider response

Mr. Boyd — Apologies for the unsatisfactory experience. Our general policy is to try to ID the species of insect so that our technicians are prepared on the day of service, thus wasting less of our customers time on site. On occasion, a picture will not suffice and we visually inspect regardless to confirm the species. We will keep in mind your feedback as we evaluate our protocols moving forward. Best, Josh

AR

Alain Rodriguez

3y ago

Called to inquire for assistance with an out of control fruit fly situation (several hundred), for a small roughly 1k sq ft unit. But spent most of the time defending my justification for calling, including multiple warnings of an untold cost, then I never received a call back. Issue has cost me several hundred in the past few months, not factoring in opportunity cost, wish I had some help.

Provider response

Hello Alain, I’m really sorry you had a bad experience. If you would still like assistance with the fly issue please reach out to me directly and we’ll do our best to take care of you. 718.728.4040 ask for Mike.

NC

Nick Curl

9y ago

Their website is misleading. It says they service all 5 boroughs of New York, but when I called for service they told me they don't perform bird mite service in Staten Island. The bird mite page on the website specifically lists Staten Island as an area they serve.

Provider response

Hi, Nick, we're sorry that you may have had a negative experience. Please give us a call at our office or feel free to message us so we can remedy the situation. We value all of our customers.

ES

eddie sherman

10y ago

very disappointed. we expected someone to come between 3 and 5 pm. nobody showed up. when we called to find out why there was a "no show" we were told there is no record of our address and nobody will be coming to check out the problem. we had to take off a half days work to boot!

Provider response

Mr Sherman,<br><br>Thank you for taking the time to write a review of our business. As the Quality Assurance Director, I have personally interviewed each member of our office staff and reviewed our call logs and unfortunately cannot find a record of your inquiry. We have been in business for over 85 years and pride ourselves on customer service. We regret and apologize for any inconvenience. We would be more than happy to address your pest control needs and send a technician to your residence if you can provide us with your contact details.<br><br>Thank you.<br>Joshua B

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