Twin Boro Pest Control
Verified265 Kinderkamack Rd, Westwood, NJ 07675
Open 6 days/week
About Twin Boro Pest Control
Twin Boro Pest Control is Bergen County’s local pest expert. For fifty years, our family-owned business has delivered comprehensive residential and commercial pest control solutions to Bergen County, ensuring healthy and safe environments free from unwanted pests. From seasonal exterior treatments to interior inspections, choose the experts that guarantee effective and lasting results.
Rating Breakdown
5
★★★★★368 reviews
Customer Reviews (28)
Tom was great! I did not poison sprayed where the tiny humans or pets could get access. He was very respectful and I appreciated that!
Tom was great !!!
We had issues with yellow jackets last year and Tom came out and was amazing. Yellow jackets were gone in a day or 2. We also signed up for their very affordable Home plan and it has been amazing. All the techs are great, friendly and reliable, I’d recommend Tom and his crew to everyone!
Tom Mays responded quickly to my request and showed up on time and with advanced notice. He was helpful, clear, and generally a pleasure to deal with.
I just bought a new house & found raccoons in my crawl space and immediately called Twin Boro Peat Control. Tom came over was so kind to talk through all of Twin Boro Pest Control services and next steps on a raccoon problem. He helped figure out a plan for my home and I am very grateful for all of his help!! I will definitely be using him again in the future.
We had an excellent experience with this pest control company and I can’t recommend them enough. Tom in particular has been amazing to work with. We’ve been dealing with a mouse situation and he was incredibly helpful, patient, and knowledgeable. He really took the time to understand our specific concerns and worked with our needs instead of trying to upsell us on services we didn’t need. Before finding them, I almost signed with a big national company and by the end of that conversation I honestly felt swindled. Talking with Tom was the complete opposite — he felt more like a friend helping us solve a problem than a salesman trying to close a deal. What really stands out about this company is their transparency and loyalty to their customers. They genuinely care about solving the problem the right way and making sure you feel supported throughout the process. They keep coming back and checking in until the issue is fully resolved, which gave us a lot of peace of mind. It’s rare to find a company that operates with this level of honesty, responsiveness, and commitment to the people they serve. Highly recommend!
Tom was great, very thorough. Answered all my questions. Highly recommend!
Twin Boro came right out. Tom Mays did a great job. Extremely friendly and great service. Will definitely use again.
Loved Tom!!!!! So helpful! And nice!
My service guy Billy is very informative and helpful. Having pests is awful. Having Billy from Twin Boro is helpful. As an update to my original post, I should add that all of the service professionals that I have dealt with at Twin Boro have been very pleasant and helpful.
Response from Twin Boro Pest Control
Hi Dorothea, <br>Thank you for the 5 star review for Billy! We thank you for choosing Twin Boro and we are so glad your pest issue has been resolved. <br>Kind Regards, <br>The Twin Boro Team
Billy did a great job, very professional & helpful
I had them here for ants last year and it was very easy. Instead of me ordering from Amazon like I was doing and getting no results. I just contracted them once more (for a year) for another issue. Tom Mays is knowledgeable and patient. I recommend Twin Boro. In Yoga, Sally
Tommy Mays was great. Highly Recommend!
Tom was absolutely first rate. Responsive, knowledgeable, professional and just a nice person. I would definitely refer people to him. I elected to sign up for an annual contract.
Tom was great. Very knowledgeable and professional.
Tom is the best. Totally accommodating to time of service as well as very knowledgeable and professional. He was sure to put on boot covers very neat and aware of how pets may be affected by their services. Tom was able to eliminate pests quickly and also returned within days to be sure all was on plan. Thank you Tom and twin boro!!!
I had a great experience with Twin Boro Pest Control. They came out on two separate occasions this year when I really needed them and performed their job beautifully both times. The service was professional, thorough, and effective. I couldn’t be happier with the results—10/10 would recommend!
Tom was great, very knowledgeable and easy to work with
Billy was great. He treated all my drains for flies. Polite and friendly as well as informative. Thank you. Robert Fanelli
Tom Mays came by from Twin Boro for an inspection and was absolutely wonderful to work with. He was very nice, knowledgeable, and took the time to explain everything clearly. He answered all of my questions with patience and never made us feel rushed. Because of his professionalism and how comfortable he made us feel, we decided to sign up for the Home Prevention Program on the spot and even scheduled treatment for the very next day.
I hired this pest control company hoping to finally get rid of the pests in my home, but my experience was nothing short of disappointing. First, the technician seemed rushed and didn’t address all the areas I had concerns about. After the treatment, I still noticed pests and spider webs, and when I called to report this, the company wasn’t helpful and didn’t offer any solutions or follow-up treatment. I was hoping much better service and results.
Response from Twin Boro Pest Control
Hello Chunyan,<br>Thank you for your feedback. We are so sorry to hear that you are not 100% satisfied with the service you received. We are committed to total customer satisfaction, and would like to make this right with you, if you will allow us. Please give us a call at 201-666-5000 or email at service@twinboropest.com with your name and address and we will come back to your home right away!<br>Thank you for allowing us the opportunity to serve you.<br>-The Twin Boro Team
Drew was very knowledgeable and did the work quickly and efficiently. Only reason I didnt give them 5 stars is bc I feel the price was a bit steep. Just didnt feel like shopping around.
Response from Twin Boro Pest Control
Hi Adam, <br>Thanks for the great review for Drew! We will always provide the best service and we thank you for choosing Twin Boro. <br>Kind Regards, <br>The Twin Boro Team
Prompt service with professional applicator.
Response from Twin Boro Pest Control
Thank you for the 4 stars!
Have been working with Twin-Boro for over 21 years now. Appreciate the timeliness of them coming out when I call and whenever we’ve had the need they’ve delivered. Especially pleased to have Drew on the case lately. He’s been very knowledgable, informative & professional. Highly recommend.
Response from Twin Boro Pest Control
Hi Michael, <br>Thank you for being a loyal Twin-Boro customer for over 2 decades! We thank you for choosing us and we are so glad you are satisfied with Drew and the team. <br>Kind Regards, <br>The Twin-Boro Team
The technician was professional and did the most extensive work looking for areas that could be problematic. He plugged up a spot in the garage and spent a great deal of time on the outside parameter. He was friendly and helpful. Could not give higher praise for him and Twin Boro.
Contact Information
Phone
+1201-666-5000Address
265 Kinderkamack Rd, Westwood, NJ 07675
Website
www.twinboropest.comHours
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