Lawn Connection
Verified1000 Taunton Ave, West Berlin, NJ 08091
Open 5 days/week
About Lawn Connection
Lawn Connection is a lawn care company based out of West Berlin, NJ, servicing the Southwest NJ area. Our services include lawn care, tree and shrub care, mosquito, flea, and tick control, aeration and seeding, and commercial lawn care. We are a locally-owned and operated company that uses organic-based products whenever possible. Get started with a convenient, no-obligation, free quote!
Rating Breakdown
4
★★★★☆23 reviews
Customer Reviews (10)
DO NOT Use this Co. Used Lawn Connection for 2 years here in Medford , NJ. Each year my lawn got progressively worse. Had a lawn fungus that they charged me over $1,700 dollars for multiple applications which did absolutely nothing. (See attached Invoice from 2024) Also had nutsedge grass infestation on the lawn for which they charged me and were not able to control it.Basically they treat every lawn the same with the same applications. Each lawn is different and should be treated as such. I had to spend Thousands of dollars to reseed both years. Yes these photos are from September 2024. I choose not to use them this year due to horrible results over the past 2 years of using them. When I spoke with the owner Bill. I agreed and did pay for all treatments to the lawn except for the disease control and nuts edge treatments because they were totally ineffective. He would not wave the fees for the ineffective treatments and sent to a collection agency, whom reported it to credit reporting agencies which negatively effected my credit score. I lost a good portion of my lawn to disease. As for them saying this is dormant grass, not true these photos show dead grass and bare spots due to disease. Dead grass had to be removed. Soil, seed and peat moss had to added to a good portion of the lawn. They are the supposed experts but again, when there is an issue with the lawn they simply are not using the proper treatment or do not have the know how. Don't know of any other business that sells you a product or service that doesn't work, create more damage and expects you to pay for it. Furthermore if you look at some of their negative reviews, they always seem to place the blame elsewhere. They have never done anything improperly. At least take accountability and do a better job next time. Stay away.
Response from Lawn Connection
Thank you for bringing this to our attention. We have reviewed your account and our records indicate that Lawn Connection has not serviced your property for over one year. The issues you've highlighted appear to be dormant bentgrass patches, which are not related to our services. We do offer nutsedge treatments to our active clients; however, your account has been on credit hold.<br>If you would like to resume service, please contact our office for a current quote on lawn care. We would be happy to discuss how we can help improve your lawn's health.<br>
As a resident of a 55+ community for ten years I decided to go with Lawn Connections last year for their standard lawn care program to substitute the lawn applications provide by our community’s landscape contractor. In mid July, I noticed large swaths of brown areas in my beck yard. I requested my Lawn Connections contact via text and email to do a site visit to determine the issue and resolve. With no response I contacted the President of our landscape contractor to visit. Their visit showed my backyard is infested with fungus. I will them thatch, aerate, and overseed. As of yesterday, I canceled my service with Lawn Connections due to their failure to respond and poor customer service.
Response from Lawn Connection
Thanks for reaching out. We looked for your messages to our office, but it appears they were sent to our email service via text, and unfortunately, they were filtered into our spam folder.<br>Please give us a call directly so we can assist you. We apologize for any inconvenience this may have caused.<br>
Lawn Connection took my lawn from looking warn out due to burnt areas from another company's misapplication of chemicals and weeds not controlled by another company to a now beautiful, thick, dark green, weed and fungus free lawn!! Jonathan met with me last August to review my lawn in depth and then created a proposal with various options. I selected every option which is more costly but the results are worth it. I have been in this house for 16 years and this is by far the best the lawn has ever looked. I get compliments all the time and even from a stranger who came to my house to pick up an item I sold on the internet and the first words out of his mouth when I met him was "nice grass!". Thank you Lawn Connection for doing what you promised you would do!!
Response from Lawn Connection
No problem Mr. Grone, glad to have helped!
Absolutely the best in the lawn care industry. Lawn Connection knows their stuff. If you want the best, greenest and pristine looking grass in the neighborhood then they are your company. 20 + year customer, excellent customer service and local family business.
At least this year didn't kill our plants. The reason my name is not on you client list is because I live in a single story condo and the association hires you!
Response from Lawn Connection
Craig, your name does not appear in our client list.
Excellent service! My lawn has never looked better. I would highly recommend Lawn Connection to neighbors and friends.
We just started with Lawn Connection, but I can already tell this will be a lasting relationship. The owner John has taken his time to answer all of my questions and given me great results. If you are looking for new service, trust in Lawn Connection.
Contact Information
Phone
+1856-809-9004Address
1000 Taunton Ave, West Berlin, NJ 08091
Website
www.lawnconnection.comHours
Services
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