Advanced Termite & Pest Control
Verified1008 Industrial Dr Suite B, West Berlin, NJ 08091
Open 5 days/week
About Advanced Termite & Pest Control
Advanced Termite & Pest Control was founded in 1988 by Frank Stavola. We have been fortunate to serve both our commercial and residential customers alike. Our teams are ready, willing and able to provide solutions to your most pressing pest challenges. Your satisfaction and peace of mind is our highest reward so give us a call today.
Rating Breakdown
4.1
★★★★☆48 reviews
Customer Reviews (27)
We were having a mouse infestation. I contacted Advanced Termite & Pest Control. They sent Luis out and he identified several locations that mice could enter our home. He also placed bait boxes in several key locations. We haven’t seen any activity during the last week and it appears our problem has been resolved. Luis was a pleasure to work with. I highly recommend Advanced Termite & Pest Control
I rarely leave 1 star, but this interaction left me shocked and upset. Called them for hornets on the outside, and spiders and wasps on the inside. The lady on the phone Barbara was very nice and understood the issue and told me thier technician would be dispatched. Steve, the technician earning them 1 star review, texted me in the morning and arrived on time. That's why he doesn't get zero stars, but that's where all the good parts end. As he was walking towards my house on my driveway, I saw some smoke, which I think was vaping, as he was coming to me and when my kids were standing outside. Really unprofessional. We tool a walk around the property. The hornet nest wasn't there. I asked him if he will come inside to do the inside extermination. He told me that he was not told anything about inside and was only going to do the hornet nests and he had budgeted only 5 minutes for my house and it was already close to that time. He then called his office and told them that the hornet nests weren't there. He then asked me to call him if I saw another nest and walked back to his truck. Throughout the 5 to 6 minute interaction, all I could see was sheer anger and disgust in his eyes, as if I wasted his time. He made me feel like as if I was getting a charity handout and I was annoying him.
auto pay for services not rendered. not honest
The front desk staff and technicians have all been so helpful, kind, and knowledgeable. And best of all, the treatments worked! Would absolutely recommend Advanced to anyone dealing with the stress and discomfort of a pest issue in their home.
The office staff is always friendly and professional. Their fee for service is competitive. Their technicians are spot on. Advanced has been servicing my clients for 17 years at this point. Thank you for all you do.
Frank and the Crew at Advanced is amazing we use them every year for whole house and yard coverage. Everyone should use them. Keep up the great work..
Frank Stavola came to my house today and went absolutely above and beyond for us! Not only is he incredibly personable, he is very efficient. We would definitely recommend him, give this man a raise!!
Used this company twice - for termite inspection on a property and for treating for carpenter bees. Great service, reasonable price.
The owner Frank called me directly. Great service, no complaints!
Advanced went above and beyond in inspecting and remediating a termite issue for our new home. I would highly recommend them to others!
Advanced is always professional and helpful.
The face of the company is the person who comes to your door. Andre was our technician and he’s so personable and knowledgeable. He explained everything from the beginning plan of action to preventive maintenance. I trust him and by extension the company he works.
We had them do a termite inspection and they gave us a report indicating we had termites, but they didn't actually see any evidence of termites. We called another company and their report indicates we do not have termites.
Great people, great service, give em try
Advanced Pest Control is a very professional company to deal with. Barbara is a pleasure to work with from scheduling appointments, paying the Bill or just having an answer for you. I was truly impressed with Steve Mueller who was the technician that came to my home to handle the issue I was having. He is such a pleasant and knowledgeable person who took the time to analyze the problem and come up with the proper solutions. Steve was always on time, took the time to listen to my concerns and explained in depth any questions I had. He put my mind an ease that the problem was going to be handled-and IT WAS!!!!! Thank you again for your services-and highly recommend Advance Pest Control. Happy New Year
Response from Advanced Termite & Pest Control
Thank you very much for the positive review Ann Michele!<br>It is always great to hear such wonderful feedback about our team and your experience of our service.
Response from Advanced Termite & Pest Control
Dominic, we appreciate your feedback! Thank you for the 5 star rating, we are very pleased you were so satisfied with our service. It is our pleasure and privilege to serve you.
I called these people multiple times and have received no call back. I don't know how much they charge or what their service is like because I can't get a rep on the phone.
Response from Advanced Termite & Pest Control
Nick, we deeply regret your experience. If you would be so kind to send us your contact information to support@pestprotection.net we would like to see how we can make this right if possible. Thank you.
Horrible and very CREEPY people!!! Highly suggest finding another company for your pest control problems!
Worest false report i got ever , live termite and major damages inside the house and around all yards , however they give me report saying everything is good and no needs for treatment. great deal for cheaters
This company is so expensive they say that you are being charge for a yearly warranty which is costly. They don't call you in between periods to ask if everything is ok if you would like them to come out and inspect your property since supposedly is under warranty but yet when renewal is getting close the will mail you out an invoice. They schedule appointments but never show up having you sitting at home waiting only to say that their driver was at property but no one was home. They don't give a courteous call to let you know if they are running late or not coming out at all. I wouldn't recommend this company to no one even if they were the last one around.
I paid advance termite and pest control to come out and do a general spraying for insects on my property, primarily ants. Steve came out, who was very professional and did great job. Ants went away in a couple days but unfortunately I began to see other insects come back later that month. I called them back to respray as per there 30 day warranty but after coming out was told that it would not be covered since the insects were not ants even though I had paid for a general spraying initially. I ended refusing service as I did not wish to pay anything further for something that should've been covered. While Advance Termite and Pest initially got rid of my insects and Steve was very professional I can not recommend them since they did not stand behind their warranty. In addition, at $250 for a service call they are nearly twice the price of the last exterminator I had been using over the last 8 years, who unfortunately closed his business. Thank you.
This company came highly recommended but... been calling all week with no call back!
Contact Information
Phone
+1856-810-0500Address
1008 Industrial Dr Suite B, West Berlin, NJ 08091
Website
www.pestprotection.netHours
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