About this provider in Pompton Plains
In 2016, the 2 largest national Lawn Care companies in the U.S., TruGreen and Scotts, merged creating a near monopoly in the lawn care industry. At Simply The Best, we want to provide our customers with a premium service alternative to those large national chains. We are passionate about lawns and felt that consumers…
Rating breakdown from customer reviews
4.8
397 reviews
Customer reviews for Simply The Best Lawns
HUD
Steve let me know when he came and left. He was quick and professional
Provider response
Hi Hud, we're pleased to hear about your positive experience with Bill. We take pride in our professionalism and punctuality. Thanks for choosing our company.
Chris Yoo
This is a great small business company that has taken care of my lawn and pest needs. They are flexible with the service packages and they come on time/schedule. I've had nothing but good results using this company. Highly recommend.
Provider response
Thank you for the very kind words and 5 star review, Chris! We are glad to hear you have received great results with our service!
Frank Longo
alex and jorge did a great job with the aeration and overseeing.thanks again
Provider response
We are very happy to hear that Alex and Jorge did a great job with your aeration and overseeding service! Thank you for the 5 star review, Frank!
Cheryl DeVleeschouwer
James spoke to me and my husband about our yard. He explained what was happening with our brown spots and we agreed to treat the lawn for us. He was very pleasant and well informed about our questions. We appreciated his honesty. Highly recommend this company.
Provider response
We are very happy to hear that James spoke with you and your husband to explain what was happening to your lawn and how to correct the issue and that he was pleasant to speak with. Thank you for the wonderful 5 star review, Cheryl!
George Belhumer
Weeds were dying off within two days. The agent, Bill, was was versed in his explanations and funny at that. Enjoyed his visit and am very pleased with the results so far. Thanks Bill, you really helped.
Provider response
We are very appreciative of your 5 star review, George! We are very happy to hear that after service, weeds are quickly dying off and you are happy with the results.
Linda Kay
We have used Simply the Best Lawns for over three years and they have turned our lawn from not so great to beautiful! We get a lot of compliments about our property as a result.We have been most pleased with this service!
Provider response
Thank you for a wonderful 5 star review, Linda! We are very glad to hear in the over 3 years of servicing your lawn we have turned it from not so great to beautiful and that you receive a lot of compliments! Keep in mind, we offer a referral program. For each person you refer to us, you will receive a $50 referral credit after the referred receives 5 paid applications from us.
Barry Huber
High quality services. Since using Simply our lawn is much improved.
Provider response
We are very happy to hear that your lawn has improved using our services! Thank you for the 5 star review, Barry!
Carlos R. Ortiz
Great people they respect the property and always polite. They provide great service with respect and responsive
Provider response
We are very glad to hear you find our team respectful and polite! Thank you very much for the 5 star review, Carlos!
Pat Contessa
James Duhaime of Simply the Best recently applied the late fall fertilizer on my lawn and has taken care of my lawn all year. He always does a great job. He is always courteous and answers any questions I might have. He is a true professional. Thank you James.
Provider response
Thank you for the December 2025 updated review, Pat! We are glad to hear that James is continuing to provide excellent service!
Lisa Terhune
Simply the Best Lawns is a great company to deal with and does an outstanding job on my lawn. On my last service of the year, I was away and not aware that my lawn was covered again with leaves after I already had my last leaf clean up the week prior. James took the time to remove the leaves to ensure complete coverage of the winterizer. Thank you James I appreciate you going above and beyond to get the job done.
Scott Gundersen
James went way out of his way to do a phenomenonal job on our lawn! Thank you very much James!
Provider response
We are so happy to hear that James provided excellent service! Thank you for the 5 star review Scott!
Lou Vetri
Great job by Janes as always!!
Provider response
Thank you Lou for the updated 5 star review! We appreciate the kind words!
Gene
Great technician and salesman. I highly recommend James, the technician. James is upbeat, helpful, and always goes above and beyond. I sometimes have obstacles on the lawn, such as garbage, recycling, or leaves, and he always helps move them so the product can be applied properly.
Provider response
Thank you for the updated 5 star review Gene! We appreciate the wonderful words about our technician James!
Veronika Kohlbrenner
Greatly appreciate the professional service provided by Simply the Best Lawns. James was particularly careful to remove leaves before spreading the Fall fertilizer to ensure best coverage. Very well done.
Provider response
Thank you very much for this wonderful 5 star review Veronika! We are glad to hear James was able to help out with the leaves prior to servicing the lawn.
Richard
Jorge has serviced my lawn a few times once again greeted with a smile explained what he was there, for. I don’t think I’ve had one technician that was not a five star I will say Jorge I would rate a 10 star, so polite, caring described what he was doing what it was for greed me thanked me just wonderful. Gentleman and a scholar
Brian
Thank you James!
Provider response
Thank you for the 5 star review Brian!
John Mallamaci
All I need to say about Simply The Best Lawns is - look for their signs on someone's lawn and compare to the lawns on either side. You will notice a greener, lusher, no weed lawn! Simply - THE BEST !!!
Provider response
Thank you for such kind words and an amazing 5 star review, John!
Matt S
James was very nice to deal with. He answered all of my questions and explained what he was going to do. Excellent service.
Provider response
Thank you for the updated 5 star review, Matt! We are very happy to hear James is providing excellent service!
Gail Kelly
When I first wrote a review for this company it was positive. Things changed based on customer service or should I say lack there of. I have been emailing and calling for a certain service a service that comes with a fee of about 280 dollars. No response Today I cancelled all service and will go with another company that is more responsive to my requests I also wanted to say beware of that person / salesman that encourages you to sign up for their programs they are only there until you commit and no where to be found if an issue arises. Shout out to Joanne who is in a call center that sent all those unresponsive message to this company. Customer service hardly !!
Provider response
Thank you, Gail! We're thrilled to hear that you appreciate our reliability and prompt communication. Your satisfaction is our priority!
Jer jr
They destroyed yard with their chemicals. So bad that my grass died and never came back correctly. My yard is connected with my neighbors yards. Their grass is healthy and strong. My grass is thin and now diseased with brown spots eveverywhere that wont come back!! They send their supervisor out to let you hear what you want to hear. But they do NOTHING!! BE AWARE PEOPLE!!!! Even their supervisor remembered when my yard was the best on the block and can't even explain what happened!!!!!! The photo with a slide show, shows what the yard looked like b4 they sprayed. In one picture, you can see the technician spraying. Then the last pic is the yard and hour after. DEAD! They even admitted to the over chemical spraying. My yard is not coming back from this unless I pay thousands of dollars for truck loads of new dirt, spread it over my entire yard, amd reseed heavily!
Provider response
We appreciate your honest feedback. Customer satisfaction is a top priority for us, and we’d love to make things right. Please consider giving our office a call at (973) 245-9040 to provide more information regarding your experience. We apologize again and look forward to working toward a resolution together!
Jenny M
Called to get a estimate on lawn maintenance. Google business account is not up to date, wasted my time
5murf
Paid premium service. Text message recvd the day prior service would be performed the next day. Tech never shows up no courtesy call given as to why. I had to call the Company and find out why which was a sorry excuse. Not good business. I expected this from trugreen not this company. ill go elsewhere
Provider response
Thank you for your feedback. We sincerely apologize for the inconvenience and take concerns like yours very seriously. Customer service is our primary focus and your experience did not meet the standard we hold ourselves to. Please contact us at (973)-232-1776 so we can identify your account and investigate what went wrong. We would love to make things right and prove our commitment to your satisfaction.
Prima Heal
This is the worst lawn service I have ever used. I would give a zero if possible. I read the Google reviews and went with Simply the Best. Either the reviews are fake or I just had a real bad experience. Either way, the company will not back up their promise. This is what my lawn looks like after fall aeration, fertilizer, weed prevention, and spring fertilizer and weed prevention. Clearly I was billed and paid for services not completed. More than $500 wasted! The photo speaks for itself.
Provider response
Hi Prima,<br><br>We’re sorry to hear about your poor experience! However, we’ve looked through our records and can’t find any account matching your name in our system. Give us a call at (973)-232-1776 and we’d be more than happy to help you and your lawn.
Mike S
They did what i haven't ask for and sent me the bill. I didn’t sign up for their services. BUT they came again 3 months later in the morning without any notice and sprayed pesticides over the lawn and sent me the bill again. The thing is I did the same at night before. So later on 30% of the lawn has burnt
Provider response
Hi Mike. I don't have your full name so it's difficult to find you in our system. Please feel free to call our office at (973) 232-1776 and we can figure this out.
Jesse Branson Jr
Started off friendly. Multiple promises were made but not fulfilled. When my lawn looked the same or worse a year later they refused to honor their own guarantee. Instead, they enforced a Auto-Renewal policy and continued to charge my account. #KeepLooking
Anna S
Don’t waste your time and money. Initial time technician came and only did fertilizer because as she explain weed control cant be done when the temperatures outside are above 85-90 degrees. For some reason she did only front lawn and drove away so quick that we didn’t even have a chance to tell her about backyard. In a few weeks I called to find out when are they coming back and why only front was sprayed. They apologized and said there is no “front only” in their system so he is not sure why she only did front. He said he’ll leave the note to make sure both gets done. I also asked to be notified before they come in so if we are home we can ask questions and see what is being done. They said they will put a note to call us before service (apparently that note was never made in the system as I found out later, and they made it sound like it was my fault it wasn’t there). September 6, I call to cancel out of service since we took care of it ourselves. I was right away notified (I believe his name was Jim) that service call was scheduled to be done today. I called back after we discovered a sign posted by the company on the lawn. (It is over 90 degrees outside today so why are they spraying today when initially I was told it can’t be done is a mystery.) I asked if front and back was sprayed. They said yes because there is no “front only” note in the system. (There was no “front only” in system initially and she only did front but go figure) I asked how can effects of this can be mitigated since we sprayed ourselves too. They said they can’t answer my question but “it’s raining over here so hopefully it helps.” The level of professionalism and respect when dealing with customer is severely lacking. I wish companies just realize that if you do a normal job and treat customers like human beings and not checkbooks you will eventually build a successful business.
Dave Smith
Ripoff
Provider response
Mr. Smith, we tried to find your account in our system but were unable and therefore we are unclear about what went wrong. In any event we have a 100% money back satisfaction guarantee. Please call our office at 973- 232 - 1776 and let’s make arrangements to refund any money that you paid us as well as discuss what went wrong so we can fix it the future. We apologize for any inconvenience we may have caused you. Thanks so much for your valuable feedback
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