Provider profile

Professional Termite & Pest Control

4.9 stars from 485 customer reviews · 1161 Summit Ave, Jersey City, NJ 07307

  • 4.9 out of 5 stars
  • 485 customer reviews
  • Jersey City, New Jersey
  • Open 6 days/week
4.9
Rating
485
Reviews
Yes
Claimed
Yes
Website

About this provider in Jersey City

Professional Termite & Pest Control, a family-owned leader in pest management since 1971, stands as the premier exterminator in Jersey City Heights and across Northern New Jersey. Specializing in residential, commercial, and industrial pest control, we combat common Northern NJ pests including termites, rodents, bed…

Pests handledmiceraccoonstermites
Praised forprofessional
Methodsprofessional termite and pest controlset traps

Rating breakdown from customer reviews

4.9

485 reviews

5
467
4
7
3
0
2
1
1
10

Customer reviews for Professional Termite & Pest Control

LT

Lorenzo Tosado

5mo ago

Jerry was great. Very helpful and advise me properly. He is a credit to your company. Hope to see him again.

JT

Janin Toledo

5mo ago

Any company that provides home service should have honest and humble people that show up to your doorstep, that is exactly what we got with our technician Jack. Detailed, thorough evaluation, and excellent communication. Their name says it all. Professional. Highly recommend.

AS

Aakash Shah

5mo ago

Jack came out to help me with an emergency raccoon problem that no other pest control company could offer me. He’s the best! I highly recommend using this company for all your pest control needs

TB

Tony Bush

5mo ago

We’ve gone through about 4 pest services over the past four years of owning our home. And while we’ve never had a “bad” experience, we’ve never had a “good” one. And we still haven’t, because Jerry was fantastic. My wife did all of the interacting with him, but the feedback she gave me compelled me to hope on and give a review. He was very communicative, professional, respectful of the house and personable. It felt like we had a neighborhood guy doing the work, because it turns out he is! Wonderful experience. It’s the type of service you hope to never need again, but feel in capable hands if you do.

RM

Robert Marra

5mo ago

Great experience from start to end. Had a small roach problem so I put in an inquiry on their website. Wilma called me soon after and scheduled an appointment for the next day. Throughout the process she was very friendly and responsive to any questions I had. The day of the appointment I received a text that Jerry would be over in 30 minutes. He was right on time. Jerry was extremely friendly and knowledgeable. He let me know where the source of the problem likely was and answered additional questions I had. Would definitely recommend.

NM

Nick Moy

5mo ago

Jerry was professional and answered all my questions about prevention, mice behavior and what to do moving forward for further mice prevention. He looked up and down the house, set traps and I appreciate his help.

LH

Lynn Hazan

5mo ago

Amazing customer service, was able to get an appointment right away! Everyone on the team were so helpful and answered all my questions! Jerry our technician was so kind and helpful!! Truly a 10/10 experience. Will for sure hire them again (hopefully won’t need it)

PT

Paola Tirados

5mo ago

Best service ever! I had a big hornets nest at the backyard and Professional Termite & Pest Control took care of it very professionally and fast. I highly recommend them!

MN

Melen Negussie

5mo ago

⭐️⭐️⭐️⭐️⭐️ I cannot thank Wilma and the team enough. I had an urgent mouse situation in my apartment, including one that had made its way into my bathroom, and I was honestly overwhelmed. Wilma was incredibly responsive and got Jerry out to me in less than an hour despite being in a backlog. That alone meant so much. Jerry was calm, professional, and thorough. He carefully inspected everything and successfully caught three mice, including one that was still alive. He took the time to explain where they were likely entering from and what needed to be addressed structurally. As someone living alone, this was a stressful situation, and their quick response truly made me feel supported and safe in my own home again. I’m very grateful for their professionalism and kindness. Highly recommend.

MT

MISHA TAN

6mo ago

Great service! Professional and very detailed service. Jack, our inspector explained everything we need to know and more. I highly recommend this company.

AF

Aileen Ferris

6mo ago

Only place I use. They are great and come super quick.

PC

Patricia Castillo

6mo ago

Professional termite and pest control Have excellent service , Wilma the person that I did the service with has an excellent customer service skills, the tech Yeiri did an excellent job. I would recommend this company to anybody . Wilma excellent . Keep up the good work.

JP

jhon perez

6mo ago

Professional termite and pest control in excellent working

MW

Muhammad Waqar

6mo ago

We hired professional termite & pest control company for our restaurant, their customer service rep Wilma was very helpful,charming and kept us updated via texts and calls regarding our appointment our technician ( Duane) was very friendly and hooked us up with the proper needs in a very professional way. Looking forward to stay with them in future.

GC

Gia Cee

6mo ago

Duane is the best very polite and professional

HX

Hu Xia Kao

6mo ago

10/10. I recommend Duane. Knew was he was doing and helped me solved my issue.

S

steven

6mo ago

Duana came by and did everything professionally and answered every question i had. The best in town!

MP

Martha Perez

6mo ago

the staff is very professional and thorough. The services completed from A to Z with precision. Staff gave tip that were very helpful.

BH

Barbara Hauke

1y ago

I had an inspection last week, Jack suggested several things to help with the mouse problem. He also services my building. They were here to service the building a day b4 he came to my unit. We found mice right after, Jack keeps sening me excuses why this has happened. He also keeps including my issues in the email straem to rest of the board and management co. I have asked him to sent the information seperaly but he keeps ignoring me. I dont think he unserstands boundries.

KG

Kirsten Griffin - Google Drive

2y ago

Would never recommend & work with them again. Bad customer experience & expensive for the minimal service they provided.

CG

Christopher Galdi

2y ago

Poor customer service.

LN

Lindsay Newarski

3y ago

Beyond unprofessional and rude!! Do not recommend this company unless you want to be aggravated and waste your money!

JP

John Paparozzi

3y ago

The worst!

DV

Denise Vassilatos

7y ago

Stay away from this company!! Their “customer service”, if you want to even call it that, is TERRIBLE! When you originally call, sure, they’re very accommodating. But if you need them to come back, forget it. I called over 5 times and the woman refused to schedule service. I was finally connected to the owner. I explained that less than 60 days from the original date of service, Im still experiencing the same issues. Basically he told me “too bad” and was extremely rude and condescending. They wanted $125 more than the $300+ I already paid...to come re-check THEIR work. They don’t guarantee any of their work and they try to suck every penny from you they can get. Offering subscription services to come to your house every month. If you did the job right the first time, I wouldn’t need you to come back that often! I have a single family home, not an entire apartment building. This should have been a no brainer. Anyone thinking of hiring this company, should take your business elsewhere ...unless you want an incomplete job by an incompetent technician and you enjoy wasting your money!

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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.