Western Pest Services - Pest Control, Cape May Court House, NJ

Always a great experience with this pest company. We have them four years and no pests. We always do preventative maintenance.

Dan has always been a great pest control tech. And he had found a problem in my crawl space that would have been left unfixed if he had not had the thoughtfulness to tell me so I could get it fixed! Above and Beyond!

Technician did thorough job. I am very happy

OUTSTANDING SERVICE HIGHLY RECOMMEND

ALWAYS FRIENDLY AND PROFESSIONAL

Very professional and thorough.

Always thorough. Always pleasant. Highly rated!

Always on time and very professional and friendly.

Service is excellent and the are very accomodating with service appointments.

Excellent local representatives. Courteous,Professional and Knowledgeable.They always satisfy your needs.Office staff & technicians superb.

They are very reliable. We live in a shore community and have had no problems with any pests since they started doing routine inspections and treatments. Very pleased.

Dan was excellent. Always thorough and kind in explaining the situation.

Tech came out to apply for carpenter bees. When I made the appt I advised that the entry points for the bees were about ceiling level of the second floor and that a ladder was needed. Tech showed up without a ladder advising the office didn’t tell him one was needed. That said, the professional, personable tech was very thorough. Minutes after he left someone stopped by to do a baseline inspection. Poked his head up into the attic to assess potential damage (none obvious) then inspected the termite traps managed under a contract with another vendor. Didn’t appear the traps were inspected this Spring so he’s going to contact our HOA management company. Overall, impressed with the service on this first visit (with the exception of the lack of a ladder - hopefully they show up later today. Bees are buzzing and hungry).

Western Pest has consistently gotten us in a winning position due to the diligence of the team down there in Cape May Courthouse , namely Todd and Alex, you simply get your monies worth every time you need them, they are there !

Stellar service, Dan is a great tech, on time, friendly and knowledgeable, our go to for pests!!!

My older mother whose been a subscriber for the past 30 years called to request them to come out for an inside check around 8-10AM as she’s a nurse that works 14 hour shifts. Jen said, “We all have schedules” and fought with her for probably 15-20 mins before my mother asked to speak with someone else. If this is the type of person you have representing you, you may as well close up now. We were very close to cancelling the service for good.

Set appt for one time…they changed it without contacting me. Had to cancel because unable to do their chosen time slot. Next appointment again. Set for one time. They changed it again without contacting me. Phone customer service I totally felt like a bother. Will not be returning.

I was told they needed to reschedule and was never informed that they HAD rescheduled. I was unprepared for them and now am forced to pay for something I was not able to do comfortably at the moment. My boyfriend was unaware of all this and told me AFTER they left that they had been here. Very unappreciated.

I never got an email scheduling the service.I got the email postponing it but next I new the techiician was at our door.

Not sure why.. but we called twice and still have not had a call back.. a little surprising with the good reviews

We ask for convenient time but person said he is busy .every time coming weekend .customer complaints about if the medicine will go in their order so we ask for a convenient time.

I was surprised he only did the outside, in the past they always come in and check the house. I also asked if they put anything under the house and didnt understand his response

i have used western for over 12 years for my business and home i recently purchased a yearly plan but when i called for service i was told they could not find an active account i explained i had already had a technician come by and i was sure i had an active account i was put on hold for more then ten minutes and still no help i called the main number and in less then two minutes i had my account number and the day and time i last had sevice the representative bobbie told me it wasn’t her fault that i had been canceled by mistake and that if i wanted to buy new service she could help me she was the rudest person i’ve ever had dealt with and her attitude was very uncaring and very condescending i’ll never use this service and i think no one should when they told me the didn’t care and it wasn’t their fault i would use viking they have been much better