Aptive Pest Control

Provider response

Hi Galina, <br><br>Punctuality, clear communication, and thorough service make for a great visit! We’re glad your service professional took the time to explain everything and made sure all areas of your yard received the attention they needed.<br><br>Thank you for choosing Aptive and sharing your experience. We’re happy to know your property was handled with care from start to finish!<br><br>-Jasmine, Aptive Care Team

Provider response

Hi there, <br><br>Matt made sure your concerns received the attention they needed, and we’re glad his service left such a positive impression!<br><br>Thank you for choosing Aptive and for giving Matt this well-deserved recognition. We’re happy to know he got your pest concerns handled!<br><br>-Jasmine, Aptive Care Team

Provider response

We’re so glad our local expert provided the attentive and dependable service you deserve, John Collins. Every home has different needs, so taking the time to listen, communicate clearly, and focus on your specific concerns is important to us. Thank you for choosing Aptive and trusting us to handle your pest control needs!<br><br>-Alexis, Aptive Care Team

Provider response

Hi Linda, <br><br>Thank you for sharing your experience! We’re so glad to hear Sebastine took great care of you and made the time to be helpful, patient, and thorough in explaining everything. That level of courtesy and communication is exactly what we strive for at Aptive.<br><br>We really appreciate you choosing us to help protect your home. We’ll be sure to pass your kind words along to Sebastine. If you ever need anything, don’t hesitate to reach out, we’re always here to keep things handled for you.<br><br>-Jasmine, Aptive Care Team

Provider response

Hi Ron, <br><br>We’re so glad to hear you’re happy with the service! At Aptive, we’re dedicated to providing the best experience possible, and it’s wonderful to know we met your expectations. Thank you for choosing us—we look forward to continuing to care for your home with the same level of excellence.<br><br>-Jasmine

Provider response

We appreciate you recognizing the care our local experts put into your service, Shannon LeBlanc. Listening to your requests, keeping you informed, and paying close attention to the areas that need it most are all part of providing a thorough visit. Thank you for trusting Aptive to take care of your home's pest control needs!<br><br>-Alexis, Aptive Care Team

Provider response

Hi Donna, <br><br>We’re thrilled to hear that Blake provided such excellent service! At Aptive, we take pride in ensuring our customers’ pest concerns are handled thoroughly and professionally, and it’s wonderful to know Blake went above and beyond with your hornet problem. Thank you for sharing your experience and for trusting Aptive to keep your home safe and comfortable!<br><br>-Jasmine

Provider response

Hi there, <br><br>Efficient service means even more when it’s paired with clear communication and thorough care. We’re glad Aptive delivered on all three! Thank you for choosing us and trusting us to keep your pest concerns handled.<br><br>-Jasmine, Aptive Care Team

Provider response

Hi Donald,<br><br>Thank you for sharing your experience! We’re glad your service professional’s knowledge made the visit both helpful and informative. We also understand how important it is to have your appointment completed as scheduled, so it’s great to hear everything came together smoothly this time. Thank you for trusting Aptive to help keep your home protected!<br><br>-Jasmine, Aptive Care Team

Provider response

We’re sorry this interaction at your door left you feeling disrespected, Vicki. That's never what we want for anyone. Regardless of whether someone is interested in our services, conversations with our team should remain courteous and professional, and we’d like the opportunity to look into what happened.<br><br>Please email socialmedia@goaptive.com with your address, the approximate date and time of the interaction, and any additional details you may have about the salesperson. That information can help us identify the appropriate local team and address your concerns!<br><br>-Alexis, Aptive Care Team

Provider response

Hi Joe, <br><br>We understand how frustrating it is to be given such a broad appointment window, then have to call just to find out when your service professional will arrive. We also hear your concern about the rodent service not being completed as you expected, especially when you’re questioning whether you’re receiving the full value of your Aptive service.<br><br>We appreciate you being specific about where the experience fell short. Please reach out to socialmedia@goaptive.com directly with your account information so we can review the scheduling issues, your service coverage, and the rodent treatment concerns. We’d like the opportunity to take a closer look and make sure everything is properly handled.<br><br>-Jasmine, Aptive Care Team

Provider response

Hi April,<br><br>Thank you for sharing your feedback! We’re glad to hear that Josh provided thorough and pleasant service. At Aptive, we take pride in delivering attentive, high-quality care to every home, and it’s wonderful to know that stood out. We truly appreciate you being part of the Aptive family and are always here if you need anything in the future.<br><br>-Jasmine

Provider response

It’s wonderful to hear that your experience with our team was a positive one, Vernon Ventura! Our service professionals focus on delivering detailed, careful, and dependable service while ensuring that any questions or concerns are addressed along the way. Knowing that our efforts made a difference for your home and gave you peace of mind is very rewarding. We appreciate your trust and are thankful for the opportunity to continue serving you with Aptive!<br><br>-Alexis

Provider response

Hi Janet, <br><br>What a wonderful way to start your experience with Aptive! We’re so glad Clemente’s informative and transparent approach gave you confidence in making the switch, and that Drew and Juan followed through with professional, thoughtful service. We especially appreciate you highlighting the care they showed around your dogs and the thorough coverage of your property. Thank you for choosing Aptive and for your recommendation. We’re excited to continue earning your trust!<br><br>-Jasmine, Aptive Care Team

Provider response

Hi Taras,<br><br>Thank you for taking the time to share this. We understand that the real measure of service is whether you see a noticeable improvement, and we hear where you’re coming from.<br><br>At Aptive, results are important to us, and we want to make sure your experience moves in the right direction. If you’re open to it, we’d appreciate the chance to review your service and see how we can better support your home so everything is properly handled and improving as expected.<br><br>-Jasmine, Aptive Care Team

Provider response

Hi Daniel, <br><br>Thank you for taking the time to share your experience! We’re thrilled to hear that Steve represented Aptive so well and went above and beyond to ensure you were happy with the service at your home. At Aptive, we take pride in providing thorough, reliable, and personable pest control, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive and look forward to keeping your home safe and comfortable.<br><br>-Jasmine

Provider response

Hi Jean,<br><br>Thank you for sharing your feedback. We’re glad to hear the two service professionals provided a very good job and were polite during your visit. That’s exactly the kind of experience we aim to deliver at Aptive.<br><br>We truly appreciate you trusting us with your home and allowing our team to take care of your pest control needs. Our goal is always to keep things simple, reliable, and handled so you can feel confident everything is taken care of. If you ever need anything, we’re always here and happy to help.<br><br>-Jasmine, Aptive Care Team

Provider response

We're so glad to hear your service met your expectations, Steve Irvin! It's wonderful to know everything was handled with the care and attention you were looking for. Thank you for trusting Aptive to help protect your home. We truly appreciate the opportunity to serve you!<br><br>-Alexis, Aptive Care Team

Provider response

It's fantastic to see that our team earned such a high rating from you, Judy Goulet! Thanks for taking a moment to share this with us. Your satisfaction means the world to us, and our team here at Aptive looks forward to handling your pest control needs for years to come!<br><br>-Alexis, Aptive Care Team

Provider response

We're so glad to hear your service went smoothly and that you were happy with the experience, Jeff Knight! Our team is committed to providing thorough, thoughtful service while helping keep your home protected, so it's wonderful to know that came through. Thank you for choosing Aptive to handle your pest control needs!<br><br>-Alexis, Aptive Care Team

Provider response

Thank you for your review, Darrell! We're so glad to hear our team has been professional and polite throughout your experience. Making a great first impression and providing excellent customer care are always priorities for our team.<br><br>We appreciate you giving Aptive the opportunity to earn your trust, and we hope you'll begin seeing the results you're looking for soon. If you notice any pest activity between scheduled treatments, the Aptive Promise means we're always here to provide additional service and support whenever you need it!<br><br>-Alexis, Aptive Care Team