About this provider in Billings
Do you live in Billings Montana and suffer from a bed bug problem? At Best Pest Control, we get it. Bed bugs can quickly cause a lot of damage to your home and peace of mind, never mind the creepy bug factor. So, whether you’re exploring Pompeys Pillar like the Lewis and Clark Expedition or enjoying the annual Montana…
Rating breakdown from customer reviews
4.6
58 reviews
Customer reviews for Best Pest Control Billings
Roy Olpin
Best Pest Control took care of an inspection this week at my place. They were very professional, responsive, and great to work with - Jonathan did a fantastic job with everything! I am very pleased with their services and plan to use them routinely, and as needed, in the near future. Thank you!
Golden Griffon
Had a great experience with Best Pest Control dealing with a dozen wasp nests. Scheduling was simple and pricing was fair. Their technician, Nathan, was a pleasure to work with and took thorough care of the problem. He was quick to respond to messages, answered tenant concerns nicely, and worked efficiently while respecting the property. While no one looks forward to having pest problems, I at least have confidence that if we need further assistance we'll have a reliable number to call. Thanks!
Cris H
Wonderful people to work with. The mouse infestation we had fought for 9 months or more disappeared in less then 2 weeks. Just like they said! So thankful!
Noelle Furey
Came out the same day when I called, panicking, about a wasp problem and helped get the suckers away from my house and out of my car!! I would give 6 stars if google allowed!❤️❤️❤️ thank you!!
Jen Reas
They did a great job, communicated with me regarding arrival time and answered my questions.
Tim Lechner
Very prompt and courteous
Ben Spiers
The going rate for spraying 3 rooms baseboards for spiders is $200. The service tech was at my house for 15 minutes and I got a cool story with pictures about his blood clots surgery while my children were in the room. Needless to say I will NEVER recommend this service as it it is overpriced and save myself from a huge disappointment. Save yourself the time find an online service that’s about $200 for the entire year! What a joke!
Provider response
I apologize for your experience. However it sounds like you hat a discount on the service. We would be more than happy to set you up on a maintenance plan. However it would be more more then $200 a year it would be more like $400. However it sounded like you have a larger than average house so it would be closer to $600 a year. I’m sorry that due to the cost of insurance and labor we can not meet your price point.
Mackenzie Krekelberg
Dependable ☆ trustworthy ☆ gets the job done efficiently ☆ respects your property ☆ thorough ☆ THANK YOU
Loretta A
I use them through my work and they are top notch!
Gloria Quick
Best Pest Control has been a lifesaver for me! We came from Las Vegas and now live on a 20 acre ranch. To say we have bugs is an understatement! Lance has been servicing our home and outside buildings for 3 years now and he has kept away all the critters for us. We highly recommend them!
J Johnson Parker
Terrible. I have attempted to contact them a minimum of FIVE times over the past three weeks and have YET to speak with a real person or have my call or email returned. They know how to find me to send a bill, however. I actually wonder if it's a real company.........
Provider response
Thank you for your review. I didn’t even see that you had left this review when we spoke on the phone and I thought we had everything cleared up so I’m a little surprised to see a one star review. I went through all of my voicemails and I do not see a voicemail from you in the last two weeks so I do apologize that we didn’t call you back but I didn’t know we needed to call you back. I did notice that the email that you sent Me That precipitated my phone call to you today was received 13 minutes before you left this review so you didn’t even give me a chance to contact you before you left the review. I’m really sorry that you felt frustrated enough to leave a one star review, but I hope that you are satisfied with the outcome of the conversations. Have a wonderful day.
robert peterson
Excellent all the way around. No need to go anywhere else. Use them on all our properties and there very easy to work with and always on time.
Ann Rubin
They have come for mice in our house 3 years in a row.
Brittany Endrina
I called the company and they were at my house the next day! Texted me before coming. Very impressed
scott bracha
Really knows his stuff.
Fay Wing
I've used them several times. Then they quit calling and showing up. I had a very bad mouse problem. They were really helping. I've called 4 times. Talked to someone twice, was promised a call back. That didn't happen. Now there is no return calls. I've also emailed them with no success. So I don't know what to think.
john w
scheduled appt 10 days ahead of time. active problem with spiders. best pest was short an employee (i found out later) and they simply cancelled my appt without telling me. not apologetic when i called them. leaves me in a bind about the spiders. they did not match their name. ADDENDUM: best pest control recovered from their initial poor customer service. at a second appointment, jordan responded promptly. he was professional, thorough and courteous. i will use them again now
Provider response
John, I am really sorry Jon we had a employee that had an accident on the weekend and we were short staffed talk to you on the phone it sounds like we got everything worked out. We’re going to be touching base again this week to figure out a time that works. Again I I try to do everything I could to not allow this to happen but due to unforeseen circumstances we obviously couldn’t make it. Again I am sorry I hope that we can make it right by you. And prove to you that you made a good decision and calling us in the first place..
Melanie Bryant
Horrible Experience!! Lance is too busy to help you, doesn’t return your phone call, does one thing and says another, and doesn’t refund your money if they fail to resolve your issue. Now I have to pay someone else for their unfinished work!! Don’t waste your time or money on these folks - or you will be just as sorry as I am! So disappointed - zero resolution!!
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