About this provider in Taylor
Leading pest control company servicing Metro Detroit and surrounding areas
Rating breakdown from customer reviews
3.7
35 reviews
Customer reviews for Rx Pest Control LLC
Athena Thacker
I'm bummed to be making this review because I had a pleasant first experience with Chris so I had him come out again this spring to spray for ants. After waiting almost 20 days to give everything time to work I reached out to let him know that my ant problem had gotten worse and was ignored repeatedly and when he finally reached out he told me he'd come out to look and no called no showed three different times and I had to be the one to reach out and got a different excuse each time. Unfortunately his work is not guaranteed like he stated and I'll have to pay another person to come out and take of this. Very disappointed with this service.
Hugh MacEachern
I called and spoke with Chris, the owner of Rx Pest Control, to remove a bee infestation outside my home in Taylor. We set an appointment for the following day. No one showed and no one contacted me to let me know what was happening. I called that evening and left a voice message, but no one has called me back. I then contacted Bugs No More at 7:30pm last night and Brian (owner) came out and completed the job to my complete satisfaction first thing this morning.
Skyler Barbee
Chris set up my appointment and scheduled a time when it was time for the appointment he said that he was running behind. Which is fine. He said that he could now be there at 1pm and he NEVER showed. Didn’t even text me back when I asked for his ETA. Very unprofessional especially since I mentioned his reviews and he assured me that they are not like that anymore which is FALSE. I WOULD NOT RECOMMEND THIS BUSINESS AT ALL
Cianna Anderson
No one ever showed up Bad Business 😞😞😞😞😞
Sse Leman
Dude said if the bugs come back, call and let him know and hell come back and respray for free (their warranty policy) but yes of course not a single text or call answered for like 5 days. Basically a scammer at this point. Edit: The MINUTE a review is left I get a response lol
Provider response
Joshua,<br><br>We appreciate the review and apologize for any inconvenience. If you would please contact our office in regards to scheduling a follow up treatment.
Dion Holmes
Chris the owner was a no call no show 3 times for us. Had to call over and over again when he did not show up to even get a text as an excuse. Not a real business. Contact someone else.
Provider response
Hello Dion, We're are sorry to hear about the miscommunication.<br><br>I don’t believe you contacted this company or had an appointment set up with us to be a no call no show.
Sunshine Hero
Chris showed up the first time and told us he would contacted us again after he found more information, and gave us a quote, and we kept calling him for a couple of times, and he never responded ...
Jason Moore
Called and set up a appointment with the owner Chris. Day of the appointment he never showed or called me back when I tried to reach him. I understand things happen, but my son was in the hospital very sick and I was not able to be with him because of the appointment I scheduled. This is bad business. Could have called so I wasn’t waiting around. Could have been with my son. Call Brian at Bugs No More he was excellent
Provider response
Hello Jason, We're are sorry to hear about the miscommunication with one of our owners. This is uncommon and we will make sure to do better in the future.
K Decker
Professional and folksy. :-)
Provider response
Thank you so much for taking the time to leave us a 5-star review. It is truly appreciated!
Mike Spencer
Very thorough excellent service and great service for price
Provider response
Thank you Mike for the positive review!
Tyra N
I reached out online to set up a free quote, no one showed up for the scheduled day but that was understandable considering the fact that I never got a conformation in my email. I was able to get in contact with someone and I used their services the very next day. I was provided with a 3 month warranty that was not followed after my problem was still persistent (I waited 3-7 days before reaching back out), no one ever got back in touch with me for a follow up treatment that I needed, I ended up reaching out to a different company, only for them to charge HALF the price that Rx Pest Control charged! I am disappointed that I wasted money going through this service when it is clear they do not care about their customers. I could have saved $250 more, and actually have a peace of mind about being in my home.
Provider response
Thank you so much for taking the time to write to us about your experience. We make it a point to be known for excellent customer service, so this situation caught us a little off guard.<br><br>Would you mind reaching out to us at 248-595-2635 with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution moving forward.<br><br>Thank you so much, and I look forward to hearing from you!<br><br>Gratefully yours, Rx Pest
Haider Abdallah
Made the appointment online, they sent me email confirmation and everything but ended up no show and no one answering the phone. How could I trust your business?
Nikki Q
Very professional company. They where very informative and provided exceptional service. I will definitely use in future and refer them.
Marilyn Milne
Discovered I had bed bugs and luckily caught it earlier enough before it got really bad. Luckily, no bites, but had them come in and fumigate once and twice to ensure they had gotten bugs and eggs. Did a great job. Very thorough job and also came back after a week or so to check if I had found any more. He was very informative and professional. I told them, I had not found any. Would recommend this company to anyone.
Provider response
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are especially honored to meet customers like you. Thank you! -Rx Pest
Amanda Warrix
My bed bug problem was out of control I tried everything I could a few companies raked me over the coals but never got rid of the problem after just a month of service our out of control bug problem was in control and and only clearing up more by the day and the friendly service was a bonus great men great work
Provider response
Hey Amanda! Thank you so much for taking the time to leave this excellent review. We always strive to give our customers the best price with the best solutions! Please let us know how we can help you in the future!
No No
The Rx pest control Company was fast and reliable. They guided me through everything I didn’t understand.Two exceptional thumbs way up.
Provider response
Thank you so much for taking the time to leave this excellent review!
Blair
They know their stuff. Awesome service and much appreciated.
Provider response
Hey Blair! We are glad we could help. Thank you so much for the great review!
Clarence Ji
Professional service. Provided great methods and details of how to prevent pest issues as well as signs to look for. Very informative and highly recommended.
Provider response
Hey Clarence! Thank you so much for choosing Rx Pest! Let us know how we can help you in the future!
Gerilyn Maurer
Chris is extremely knowledgeable and kind. This is a company who is looking out for the best in their customers! Highly experienced!
Provider response
We are so happy to hear that Chris took care of all your concerns. We here at Rx Pest prides ourselves on making our customers number 1! We do appreciate the review!! Thank you so much 😊
Crystal P
rx pest control was so professional and compassionate! I felt immediate relief when they came and checked my grandmother’s place. He was very kind and paid attention to detail. I highly recommend!!
Provider response
Hey Crystal, it was our pleasure! Thank you so much for the review!
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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.