Provider profile

5 Star Pest Control

4.9 stars from 53 customer reviews · 26677 W 12 Mile Rd STE 159, Southfield, MI 48034

  • 4.9 out of 5 stars
  • 53 customer reviews
  • Southfield, Michigan
  • Open 7 days, Early hours, Evening hours
4.9
Rating
53
Reviews
Yes
Claimed
Yes
Website

About this provider in Southfield

5 Star Pest Control: Expert solutions ensuring your home or business remains pest-free. Experience the five-star difference!

Pests handledbed bugsmice
Praised forprofessionalknowledgeablegreat priceexcellent service
Methodsfive star pest control5 star pest control

Rating breakdown from customer reviews

4.9

53 reviews

5
52
4
0
3
0
2
0
1
1

Customer reviews for 5 Star Pest Control

SA

Sandra Akjeel

5mo ago

Great service! They sprayed the exterior of our home for boxelder bugs and it worked really well. We used to see them often, but now we rarely see any. Very happy with the results.

Provider response

Thanks for spending time leaving a Review elder box bugs are taking over but not on our watch!

FA

Fay Arafat

5mo ago

I had a great experience with this company from start to finish. Scheduling was easy, they showed up exactly when they said they would. Same day service, as well! Mark, the technician was extremely professional and knowledgeable. What really stood out was how thorough the service was. It’s clear this company cares about doing the job right and making sure customers feel confident in the service. If you’re looking for reliable, honest, and effective pest control, I highly recommend them. I’ll definitely be using them again if I ever need pest services in the future.

Provider response

Thanks for spending time and leaving a review. It is greatly appreciated!

MA

Mohammad ali Ghanem

5mo ago

I had rats in my crawl space!!! Looked around different companies, they were asking for 280+ first payment and a monthly fee, just to come put a trap and some wool lol! , called big dawag jason and came and took care of the problem , one time solution and all is set 💯 problem gone 💯 Worth the price!

Provider response

Thanks for this review! Jason has been on fire he’s 13 years in! 💯 wishing you and your family well thanks!

BB

Brenda B

5mo ago

Exceptional service and very professional. Jason was extremely knowledgeable and got the job done. I’d absolutely recommend this company. ⭐️⭐️⭐️⭐️⭐️

Provider response

Thanks for the review greatly appreciated!

HH

Heidi H

5mo ago

We had an excellent experience with 5 Star Pest Control. After contacting a couple other companies, we had a much different and better experience with 5 Star. Mark called us back quickly and spent a lot of time on the phone with us to understand the situation and patiently answer all of our questions. He was kind, knowledgeable, patient, and respectful - during the call, before the treatment as well as after the treatment. It was apparent that Mark was sincerely passionate about helping people with their pest issues. He was gladly willing to come up with creative solutions for accommodating special circumstances. It was such refreshing customer service, especially during a stressful time. Jason, the exterminator/technician was able to come to our home the same day!! The communication prior to arrival was on point as promised. It was apparent Jason also was committed to his career and truly cared about helping people. He was very thorough and took time to investigate each area of the home. He was kind and unjudgmental. He was not rushed, even though it was untypical business hours and we were not even the last job of the day - (Amazing!). Jason was respectful of our concerns and questions, answering all of them, no matter how menial. And our furniture was put back in place. The issue was resolved!! 5 Star Pest Control, thank you for treating the various people and environments you serve with care, respect, and dignity. The service each of you gives is truly a labor of compassion. You make a difference.

Provider response

Thanks for spending time giving us a review!

RH

Rosalyn Henderson

5mo ago

Such an excellent company very professional I will get them again. I would highly recommend them and Jason was just absolutely phenomenal. Very professional took his time and got the job done. I thank God for you got you all and I pray that you prosper even the more because it’s not about the money it’s about the people when it comes to you all God bless you in your company.

Provider response

Thanks we appreciate this review we want to help many people!

CM

Chayla McAdoo

5mo ago

Great customer service & solved are issue. Highly recommend

Provider response

Thanks greatly appreciated!

BC

Brandi Carden

6mo ago

Windi at 5 star aka Point Pest is amazing. Heather and Bobby are great as well. Their technicians are well educated and care about the Products and services that they use and perform. I am grateful that anytime I have a need. They’re very quick to accommodate an attempt any customer service issues that may arise with professionalism, grace and kindness. Truly, five stars

Provider response

Thanks for taking time to leave this. Review greatly appreciated!

DW

Deja Wright

6mo ago

Very professional!!! And gets the job done!!! Most reliable exterminator i know!! I called at 3am he came right then in there to remove a squirrel from my attic I’ve been using him ever since!!!

Provider response

Thanks for you review greatly appreciated!

AS

Anna Salazar

6mo ago

Jason came out right away when needed . Very friendly and informative with the product . Within coupe days no sign of mice . Would recommend this company for sure !

Provider response

Thanks for taking the time to review!

J

JayBee024

6mo ago

Good guy. Took care of my issue quickly and professionally. Very knowledgeable in the field! No complaints

Provider response

Thanks for your review!

J

Jae’Monte’

6mo ago

Exactly as it says five star pest control explain to me what needs to be done. Came in search every inch of the house to make sure I didn’t have any other bedbugs in other places. Great price. Excellent service well for sure. Recommend.

Provider response

Thank you we greatly appreciate it. We always say when you spend money with a company. The problem should be resolved.

TK

Tonya Knight

6mo ago

Thank you 5 Star Pest Control. You definitely earned this 5 star. I talked to Mark over the phone, he assured me I would be completely satisfied. He explained how they give customers a 90 day guarantee on service. I was scheduled the next day with Jason. He took care of business. Made me feel so comfortable and went through every step of my home with me. I received great service for an excellent price. Thanks Mark and Jason, for a job done right.

Provider response

Thanks for this review. This is what we stand for. Our company will never change. We will continue being in the middle ground and helping people get their problem, resolved with great service and reasonable pricing.

JN

Joe N

6mo ago

They did a great job and were very professional. Jason did an awesome job!

Provider response

Thanks for taking time to leave a review!

SR

Sue Reichel

6mo ago

My experience with 5 Star has been nothing less than stellar! After an undesirable incident we discovered an infestation of bedbugs as a result. Jason came out, checked the entire house and told us how bad it was and what it would take to fix. No sunshine and roses - just cold, hard facts. The first 2 appointments really made a huge difference and we are currently waiting for a follow up, hopefully with a final application. Jason worked with me despite my being wheelchair and homebound. He took great care to ensure my comfort and safety. If you EVER need the services of a great, reliable pest control company I'd advise you to call 5 Star in Southfield. Don't waste your time with others. Thank you, 5 Star and Jason! Hopefully I won't have an issue like this again, but if I do it will be 5 Star from the get go!

Provider response

Sue we are so happy that we were able to help you get this problem resolved you know we always say when other companies won’t take the job we will no one should have to live with the problem!

CJ

Chaz James

6mo ago

I saw a mouse in my home I called 5 star pest control and they assured me that someone would come within 24hrs to set up bait stations in my home. The next day Jason came and took care of my mouse issue. He set up a few bait stations in my home and also sealed a hole from the outside where mice could get in. Would definitely recommend! Customer service 10/10

Provider response

Thanks for taking the time to give us a review. We greatly appreciate it!

KT

Kay TheStylist

7mo ago

They are the best have not failed a case yet!if you want fast service that actually get the job done reach out to them!

Provider response

Thank you for your review. We greatly appreciate it.

SW

Shynelle Walker

7mo ago

The technician knew how long I had it past what I thought and the best customer service treat you like family and technician is awesome in explaining what he was doing. They give you instructions to follow before very professional.

Provider response

Thank you!!! Greatly appreciated!

MJ

Malyzia Jones

8mo ago

Great place! Jason the exterminator was very helpful, informative, and had great customer service.

Provider response

Thanks for your review Malyzia! Anytime!

KS

Kiarra Swafford

8mo ago

Great service, reliable when getting the job done!

Provider response

Thanks for your review!

TB

Toni Battle

9mo ago

It was a great experience. The exterminator was very thorough and made sure he took time to check every inch of our house. There has not been any activity since and we are waiting for our next treatment coming up. Great company and great customer service.

Provider response

Thanks For your review Toni! Anytime

AK

Andrea Kulik

9mo ago

I used 5 star pest control at our previous house and Jason came out that night!! He was so thorough and we never had another issue. So when we moved and needed an exterminator I knew who to call. Jason goes above and beyond, I would 100% recommend them!

Provider response

Thanks!! We appreciate you taking time to give us a review. Anytime you need us. We will be there. Your family is our family.

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