New Horizon Property Management
Verified13947 W Michigan Ave, Marshall, MI 49068
Open 5 days/week
About New Horizon Property Management
If maintaining and potentially increasing the value of your property is important to you, then New Horizon Property Management services are essential. We have been involved in Lawn Maintenance since 1993 and began doing Complete Snow Removal Services in 1995. Along with lawn care & snow, we also offer landscaping, flea, tick & ant control, fertilization, weed control, bed maintenance, and mosquito suppressant. Our sister company offers complete gutter services. It is our objective to provide each client with unending attention to detail, dependable service, and property enhancements to improve property values. Our dedicated team of professionals are ready! We serve both commercial and residential customers. We deliver what we promise!
Rating Breakdown
4.6
★★★★★45 reviews
Customer Reviews (23)
We scheduled a fall cleanup with New Horizon predicting we were going to need help. Boy am I glad we did. We had several health emergencies that left us in a very bad spot. They came for the final cleanup during a winter advisory and completed the yard!! Snow and sleet! Wow! Thank you for your kindness and understanding. The yard looks fantastic. Well, we can’t see it now because it’s covered in snow lol
Response from New Horizon Property Management
Thank you Amy for the great review. We are very sorry for your health emergencies. Take Care!! Please let us know if you need anything.
Response from New Horizon Property Management
You left us a 1 star review because we aren’t hiring right now? That makes no sense, and is an extremely rude thing to do.
Connor from New Horizon Property Management came to our residence to service our property for flea, tick and mosquito control. He politely introduced himself and explained exactly what he was going to do, how he would do it and what the protocol was for after he had completed his work. And just in case you had trouble remembering what was said, he left a card with the information as well. Excellent service and great customer care, and our backyard is comfortable again for enjoying the beautiful evening weather, even after the sun has gone down! Thanks Connor and New Horizon!
Response from New Horizon Property Management
Thank you so much for the great review on Connor! He is definitely one of the best. I will pass this along!
Have been getting my yard treated for flea, tick and mosquito! Asked them if they could come spray early this month ahead of a party I was hosting at my house, and despite their busy schedule, they were able to make it 2 days after my early request! Also the treatment works well and there are virtually no mosquitoes in my yard!
Response from New Horizon Property Management
Thanks for the review Kyle!!
James/Tony/Hudson were very nice and did a great job installing my new gutters for me. Very quick installing. Completely happy with their work. Office staff were very pleasant and helpful also.
Response from New Horizon Property Management
Thank you Gayle!! Sounds like your experience was as it should be!! Please let us know if you need anything.
Response from New Horizon Property Management
Thanks Isaiah for the review :)
Great staff. Very professional.
Response from New Horizon Property Management
Thank you for the review :)
Big thank you to Mike and Brittany and their helper on a great job on my yard. Trimming, cleaning. Mowing --making the yard look beautiful. The team is wonderful to work with. Thanking Betty for work on flower beds too.
Response from New Horizon Property Management
:) Thanks Janine for the review. We'll be sure to let them all know.
"Who are you? Why the 1 star review? We have never done any kind of work for you and you are not in our system." This is who I am. We contacted you to see if you could do some work for us. We got told that you had issues with us in the past and because of that you could not help us. We asked what it was that happened and we got told it was from 2017 and it would just be best if we did not work together. The funny thing is we do not remember having your company do anything for us. Granted it was 7 years ago so maybe we forgot. But I would think we would remember if there was some issue that was bad enough to be put in your system to remind you of its existence. So what ever the issue was must of made me so mad 😠 so now that I have had time to cool down(7 years later). I figured I should rate your service now for what ever it was that angered us both so much back then. That is why the 1 star review. I have made sure to put you in my system and will not call for any of your services going forward at my home.
Response from New Horizon Property Management
Who are you? Why the 1 star review? We have never done any kind of work for you and you are not in our system. <br>2nd response: Ok with the fake name. Again, you are not in our system with this name for me to look into your claim. If we do have you marked not to do business with again, then I'm quite sure the issue was with you for non-payment, rude to our team, etc. Which means your quality as a customer was not up to our standards, so the anger would have been from us to you. If you'd like to discuss this in detail to see what went wrong, give me a call. Stephanie
Mike S and his crew did great work getting our grounds ready for graduation. Contributed very positively to the experience of our seniors and their families and friends!
Response from New Horizon Property Management
Thank you so much for the review!! We'll be sure to forward this and put them all on our team recognition board. ⭐️
Absolutely atrocious service! I called in with a simple inquiry, and instead of addressing my concerns like a professional, the representative decided to hang up the phone on my face! How unprofessional can you get? Not only did this display a lack of basic courtesy, but it also reflects poorly on the company's customer service standards. I demand an apology and an explanation for such disrespectful behavior. Will definitely be taking my business elsewhere!
Response from New Horizon Property Management
Thanks for this scam of a review. Who are you? We have no records of you calling into our company. Our team is dedicated to providing excellent customer service from the very first phone call. Unless of course it’s spam. We’re too busy to entertain those calls! You’re mistaken here. Please remove this error. Thanks.
Response from New Horizon Property Management
Thank you for the review!
Great group of guys and gals fun to work with amazing quality all around great fun
Response from New Horizon Property Management
Thanks Landon for the great review!
Chose to switch company’s for my office this season and this has been the best the place has looked in years. Thanks Sayles for all the hard work and always getting things done on time.
Response from New Horizon Property Management
Thanks so much for the review! Glad we are able to help your place look great!
Gutter work that solved a downspout issue. Also replaced some down spouts and checked my leaf guard. Excellent work. Thank you, Phil and crew.
Response from New Horizon Property Management
Thank you so much for the review. Sorry for the late response, it just came through. We look forward to working with you in the future again.
Response from New Horizon Property Management
Thank you for the 5 stars!!⭐️
Response from New Horizon Property Management
Hi Steve, could you please explain what this is about? We don’t have you listed as a customer. Thanks<br><br>A week later now and no response from you. Please remove this review. Thank you
All your outdoor maintenance ... From lawn Care to landscaping, and snow plowing. And even do eaves trough work
Response from New Horizon Property Management
Thank you for the review!
Ray, Ray Jr and Noah did a great job revamping our yard to a useable space. The rock wall turned out great. Very professional and great team to work with.
Response from New Horizon Property Management
Awesome! Thank you for the review! Let us know if you need anything else.
Response from New Horizon Property Management
Thank you!
This is my first season using New Horizon for my lawn needs. I switched to them because of the environmentally friendly materials. My lawn looked great! The costs were reasonable; and every conversation I had with their staff was pleasant and informative.
Response from New Horizon Property Management
Thank you so much for the great feedback Tim! We love being environmentally friendly!
New Horizon does a good job for a fair price. Whenever there is a concern or I need to add to their scope of work, they are extremely responsive and have things handled quickly.
Response from New Horizon Property Management
Thank you very much Joanna for your kind words! We strive to continue to do great and efficient work for you!
Contact Information
Phone
+1269-558-8122Address
13947 W Michigan Ave, Marshall, MI 49068
Website
newhorizonmi.comHours
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