Provider profile

Bed Bug Specialist

4.9 stars from 63 customer reviews · 15633 16 1/2 Mile Rd, Marshall, MI 49068

  • 4.9 out of 5 stars
  • 63 customer reviews
  • Marshall, Michigan
  • Open 7 days, Early hours, Evening hours
4.9
Rating
63
Reviews
Yes
Claimed
Yes
Website

About this provider in Marshall

Affordable and quality heat treatments for bed bug eradication using heat-assault equipment. We treat all customers respectful and we accommodate financial situations in order to better serve our communities to provide quality service. We accept all major credit cards. Serving Marshall, MI, Lansing, MI, DeWitt, MI…

Rating breakdown from customer reviews

4.9

63 reviews

5
50
4
1
3
0
2
0
1
2

Customer reviews for Bed Bug Specialist

GR

George Robinson

10d ago

I searched for a reliable company after noticing signs of a bug problem throughout my home. BBS responded quickly and scheduled my appointment without delay. Dori was incredibly helpful over the phone, and Technician Sean arrived exactly when promised. The bed bug removal solutions were explained clearly, and every step was completed with professionalism. I truly appreciated the team's dedication and excellent customer care.

TT

Toby Talbot

16d ago

Bed Bug Specialist earned my trust with outstanding customer care. Mike was always friendly and responsive whenever I had questions. Technician Allan arrived on time, explained every detail clearly, and performed the service with great attention to detail. I am very happy with the overall experience.

MM

Mathew McGee

23d ago

I had a fantastic experience with BBS. Kendall made the booking process quick and easy while providing helpful information. Technician Sean was punctual, respectful, and took the time to explain each step before starting the service. The entire visit was organized, professional, and exceeded my expectations.

SF

Sheryl Fett

25d ago

We called Bed Bug Specialists late on a Saturday night after discovering what we thought were bed bugs in our son’s room. Mike from BBS called me back on Sunday morning and walked me through a series of questions and provided clear information on their bed bug removal procedure. He asked me to send a photo of the bugs we’d seen and told me it could possibly be bat bugs instead of bed bugs. After his team reviewed the photo themselves and used AI to do an analysis, Mike assured me what we had was bat bugs, not bed bugs. He also provided me a contact person who could help with bat removal and explained the steps needed to ensure all bugs were removed from our house. I would highly recommend using BBS for any concerns re: bed bugs. They were so helpful during a stressful time. Mike was prompt, professional and very knowledgeable. Thank you so much!

NH

Narinder Harwood

29d ago

I highly recommend BBS for anyone looking for reliable service. Kendall was pleasant to speak with and made scheduling quick and convenient. Technician Steve was professional, knowledgeable, and completed the treatment with great attention to detail. The entire team made the experience smooth and worry-free.

OF

Omar Faruk

1mo ago

Everything was great

AA

Alberto Adkins

1mo ago

BBS gave me a wonderful experience from the moment I called. Dori in customer service was kind, patient, and made scheduling very easy. Technician Allan arrived exactly on time, explained the treatment process clearly, and worked with great care. The entire visit felt professional, organized, and reassuring.

TL

Timothy Lane

1mo ago

From my first call to the completed appointment, Bed Bug Specialist delivered excellent service. Mike was friendly and helpful over the phone, and Technician Allan was thorough, professional, and respectful of my home. Highly recommended.

ED

Elizabeth DeCatur

3mo ago

From start to finish was treated with professionalism and respect. Kendall, Allan and team were great and so grateful they helped us eliminate this nightmare. If this happens to you these are the people to call! It was such a relief dealing with decent people who are truly there to help you through this crisis. Beyond grateful for the job they do and highly recommend them if ever you find yourself dealing with this. Was so wonderful to come back home knowing the situation is handled and can relax in our home again. Thank you Bed Bug Specialists for giving us our home back!! :)

JD

Joy Davis-Meadows

3mo ago

Even though I didn’t end up using Bed Bug Specialists’ services—through no fault of their own—I felt compelled to share how impressed I was with their team. During a very stressful and uncomfortable situation, they were incredibly responsive, knowledgeable, and generous with their time. They took the time to answer my questions thoroughly, explain the process, and provide clear guidance, which gave me a lot of peace of mind when I needed it most. It’s rare to find a company that is this helpful without any pressure or sales tactics. If you’re dealing with a bed bug issue and want honest, expert advice from people who truly care, I would absolutely recommend reaching out to them. If we are in need of their services, they are definitely the company I will call!

GH

Ginger Houghton

6mo ago

I called to ask some questions and this company was so far beyond helpful. They were honest and thorough and deeply kind. Cannot recommend enough.

MM

Mike Miller

1y ago

They are professional, communicate extremely well and work efficiently. I would highly recommend them.

DB

DB Benner

1y ago

My nightmare is OVER.... Myself and my cats were immediately more relaxed and happy. They not only eradicated the infestation,but took the time to check on my well being while I was saving for the treatment. Their prices are way more reasonable than the competition. But you need to complete EVERYTHING on the checklist for maximum results. The owner Allen himself came to treat my house which I greatly appreciated . I'd recommend their service to anyone suffering from these parasites. God bless you.

AS

Aimee Skiba

1y ago

Wow, just wow. An elderly relative has been dealing with bed bugs. She refused to get rid of her belongings or put them In storage as another exterminator said would be required. Not only was she able to keep her things but Kendall and Allen were able to talk to her in a way that validated her concerns. We called many times with questions and were treated with respect and kindness. It’s a very stressful situation.. If you need this service, I would choose Michigan Bedbug. We had had another popular extermination company come out and tell us info that was not correct-not updated to current scientific info on bedbugs. Price was also very reasonable.

MR

Michelle Roney

1y ago

I spoke on the phone with Kendall who was so kind, courteous and answered all my questions. I have been paranoid that I have bed bugs but yet to find any concrete evidence up to now. Hope I don’t have them of course down the road, but if I do, I know who to call! Thank you for bringing peace of mind to us!

SC

Stacey Camp

1y ago

I had the unfortunate experience of staying in a hotel room with bed bugs last month. I called Michigan Bed Bug Treatment & Exterminator twice because I was so nervous about bringing the bed bugs home. They are kind, compassionate, and very generous with their time and advice. I hope I never have to use them, but they will be the first people I will call if so.

LD

Lindsay Dalla

1y ago

Listen folks… no one wants to admit they have bed bugs.. I was in a complete state of shock and panic when we had them and my father found this company and we called them. Within two days they were here and ONE VISIT from them COMPLETELY took care of the problem.. The staff is so very kind and understanding, and they took the time to explain and answer questions beforehand. Please don’t waste your time trying to rid yourself of these life shattering bugs.. call Allen!!!

KV

Kevin victor

1y ago

1 day and goodbye bed bugs.

LS

Laura Street

1y ago

First I would like to recommend that if you need this service get a hotel for the night or you will be trying to sleep in HEAT!!! Now... they did the job very professionally, answered any and all my questions, I could text them anytime and get a response. I will admit I wasn't quite as prepared as they asked for but they finished up that too. When I returned at the end of the service HOLY JESUS IT WAS HOT 🔥 🥵 😳!!! inside my house as expected I suppose but what I wasn't expecting was how long it took to get the heat out! I opened all the windows turned on fans and the next morning the thermostat was still reading 87 yet it was 65 outside. Also every pillow cushion throw blanket etc was tossed around and in the floor of the livingroom, dresser drawers were pulled half open, pillows and bed blankets were strewn over the bed and floor of the bedroom, every light in the house was on, door handles were a tad warm to the touch (not hot) but so far as of the next morning I would have to say I am happy with their service I do not see any bugs anywhere but let me get things back to normal or my normal and if that changes I'll do an update 😀

FM

Fabian Miller

1y ago

Allan’s professional approach and the effectiveness of the combined treatment were fantastic.

P

Puneet

1y ago

Michigan Bed Bug Specialists’ heat equipment is no joke! Dave explained everything and was super helpful during the whole process. Highly recommend!

MH

Mike Heinlein

1y ago

They were friendly on time ,listened to you.and got the job done highly recommend

PW

Pete Whipple

2y ago

A very professional and friendly business. They make you feel comfortable with the problem.

AK

amanda keenan

2y ago

Stayed at a hotel and worried we brought bugs back! Had inspection, Dave was very attentive to any questions or concerns I had and hopefully will sleep rest assured now no bug situation. Gave good advice to treat spiders and carpet beetles. Thankyou so much for the great service!

KT

Kylie Thomason

2y ago

They came in and did a excellent job. we really appreciate it. Answer all my questions and they were prompt. Thanks again

PC

Pat Cummins

2y ago

Dave put us at ease and effectively eliminated our bed bugs from our apartment.i'm satisfied

TD

Tim David

2y ago

Allan did a great job inspecting and treating our home for bed bugs. We're bug-free thanks to him!thanks

JG

Jesus Gerrish

2y ago

Allan's communication was outstanding. He promptly responded to all my questions and concerns, making me feel at ease throughout the entire process. The heat treatment they used was incredibly effective, eliminating all the bed bugs in just one day.

Provider response

Thank you for your compliments on Allan's communication, Jesus! It makes us happy to know you were at ease throughout the process and found our heat treatment effective. We're grateful for your support and look forward to serving you again if needed.

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