Provider profile

Terminix

4.6 stars from 1,009 customer reviews · 64 Cummings Park Dr, Woburn, MA 01801

  • 4.6 out of 5 stars
  • 1,009 customer reviews
  • Woburn, Massachusetts
  • Open 7 days, Early hours, Evening hours
4.6
Rating
1,009
Reviews
Yes
Claimed
Yes
Website

About this provider in Woburn

Since 1927, Terminix has been Woburn, Massachusetts's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nu

Pests handledmoths
Praised forstarted off great
Methodscalkingexclusion extra

Rating breakdown from customer reviews

4.6

1,009 reviews

5
851
4
51
3
14
2
8
1
85

Customer reviews for Terminix

MD

Matt Donnellan

5mo ago

If I could give 0 stars I would! EVERYONE PLEASE READ BEFORE CONTRACTING THEM!!!!! Started off great, was promised they HAD to check every single station as they have to scan them for the report. We'll come to find out they've been skipping 10 stations or more everytime the past 3 months labeling them as inaccessible (yet they placed the traps) make it make sense. No way to contact them directly without putting in a request and that gives them 48 hours to call back otherwise you gotta call them

Provider response

Hello Matt, I am hoping we can go over your account together and see why some stations were skipped. We do not require 30 days notice to cancel. Please reach out so we can get this straightened out. Thank You!<br>kburke@terminix.com

SG

Shilpi Goyal

6mo ago

This has been one of the worst service experiences. I am never informed about when the technician will arrive. I receive messages stating that the service is complete, even though no one has come. Later the technician arrived on time after my complaint and sent a message a day before, the same issue has occurred again. Even after raising this concern 3–4 times, I am still facing the same problem. This repeated pattern is extremely frustrating. I am being charged every month, but the services ou

Provider response

Please contact me so I can help resolve your issues, we want all our customers to have a 5/5 star experience. Please reach out, my email is kburke@terminix.com

NG

Nancy Guerriero

9mo ago

FRAUD. Our sales representative Michael Sullivan came to our house and explained to my husband and I a service they provided to add calking with metal all along the entire house. This service costs $2,500. Michael said this fee had to paid in advance so we paid. On 2 occasions Terminix sent their employees to take care of this service we paid for. The first employee had no idea what my husband and I were talking about. I called Michael and he said he would send another employee to take care calk

Provider response

We would like the opportunity to address your concerns. Please reach out to us directly at socialmedia@rentokil-terminix.com when you have a chance. Thank you, and we look forward to hearing from you.

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Treatment and cost guides before you call

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