Provider profile

NW Pest Control

4.5 stars from 346 customer reviews · 28 Edge Hill Rd, Waltham, MA 02451

  • 4.5 out of 5 stars
  • 346 customer reviews
  • Waltham, Massachusetts
  • Open 6 days/week
4.5
Rating
346
Reviews
Yes
Claimed
Yes
Website

About this provider in Waltham

Established in 1975. NW is locally owned & operated by the Vallerand family, and has been providing quality pest control services in Boston since 1975. Our Boston Extermination service is unsurpassed. We have licensed commercial pesticide applicators in several areas of the pest control industry b

Pests handledmice
Praised forreliable

Rating breakdown from customer reviews

4.5

346 reviews

5
287
4
13
3
7
2
6
1
33

Customer reviews for NW Pest Control

SK

Sophie Kim

8mo ago

They just place traps without really looking into the issue. My tenant was dealing with mice for over a year and they just kept changing out the traps. Asked to add another trap outside for an additional cost (at this point I’ve paid over $1000 with no resolution) and finally decided i was done. Changed to a new pest service (who has a guarantee to resolve the issue) who immediately found 2 holes in the basement where mice were coming in by pulling out the washer/dryer… Why did NW pest never fi

Provider response

Hi Sophie, sorry to hear the mice issue was not fully resolved. NW Pest Control strives for customer satisfaction. If you ever need any more pest control, please reach out.

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1y ago

Hard pass. I scheduled NW Pest Control (Waltham) to provide insect control for my home. I have cameras all around my house and the person barely made any effort to apply the insecticide. They were done in literally <5 minutes, and for that they charged me $350! (Note: they wanted payment upfront: DO NOT give them upfront payment!!!) The NW Pest Control staff member was also quite unprofessional: he was impolite and also seemed very agitated, rushed, and nervous acting (perhaps I was the last

Provider response

Hello, I am sorry to hear about the experience you had with NW Pest Control. Most of our one time treatments offer a 3 month coverage warranty. Most insecticides could take up to 2-3 weeks for effect to take place. If you would like an interior treatment as well, most one time treatments include ins

JA

Jayne Arbuckle

1y ago

I have used N W Peat control for over 25 years and I use to be extremely happy with their work. I have notice a decline in their service over the past couple of years. Recently, I had roof work done and asked them to replace netting on my house that they put up for bats and squirrels. They wanted to charge me 950 dollars to do a complete service which I did t need. It’s all about money and not keeping a good customer happy. They told me to call back when I actually have a problem and th

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.