About this provider in Burlington
NW Pest Control is a family-operated business in the Boston area. We have been providing quality pest control services since 1975. We have licensed commercial pesticide applicators in several areas of the pest control industry by Massachusetts and New Hampshire, Department of Food and Agriculture Pesticide Bureau…
Rating breakdown from customer reviews
4.8
143 reviews
Customer reviews for NW Pest Control
Rick Barry
Good service, attention to detail, will come any time to address issues.
Provider response
Thanks for the great review!
B C
Very professional. From the initial phone call to Jill in the office with scheduling to Darren who did a great job taking care of the problem and educating me.
Provider response
Thanks for the amazing review!
Christine Cronin-Tocci
Gary did a great job of treating the kitchen for sugar ants and gave next steps recommendations. He was responsive to our request to treat the porch for ants.
Provider response
Thanks for the amazing review!
Michael Sims
Your rep inspected my bed to see if we have bed bugs. He was very thorough and professional..
Provider response
Thanks for the awesome review!
Traute Marshall
Expert, friendly and reliable service which we have relied on for many years
Provider response
Thanks for the 5 star review!
Julie Canelos
We have used NW Pest for several years now...Paul is the best! Always happy to help, and they make it very easy if we need to reschedule for whatever reason. Trustworthy and professional service. Highly recommend!
Provider response
Thanks for the 5 star review!
Blind Man60
We had an issue with rodents eating the wires on our car, also we found some small insects inside the home. NW pest control (Chris) is Super friendly knowledgable & helped with all of our issues. We just had an issue with Bees, The Guys that came out to manage that issue were Great**** I highly recommend this company AnnMarie that works in the office is also Very helpful..
Provider response
Thank you for the awesome review! We appreciate your business!
C P
Brandon has been professional and treated our home as though it was his.
Provider response
Thanks for the amazing review!!!
june april
no ants and no spider in the house. Thank you.
Provider response
Hi June. Thanks for the review. Some of our treatments may need additional attention and sprays. That’s why we offer warranties for most of our services! Please call our office to book an additional appointment to get this spider situation handled. You can reach our office at 781-891-5313.
Terry Rennick
The tech that was sent out, Andrew, was amazing. Not only did he do a wonderful job, but he took the time to explain to me what exactly he was doing, what type of rodents he was looking for and he also said he would be back to check on things soon.
Provider response
Thanks for the 5 star review!
Kay Dolezal
This company has been responsive to any problems I have had from the beginning. I especially like that they take the time during the visits to answer my questions. Definitely five stars,
Provider response
Thanks for the amazing review!
Lauren Cleckley
Overall the team is reliable and professional. My house is pest free. They offer both chemical and organic treatments which is helpful. A good company.
Provider response
Thanks for the amazing review!
Patricia Yusah
Brian was so accommodating! He refurbished all my traps and even replaced the broken outdoor box! Very courteous and helpful. Thank you!
Provider response
Thanks for the amazing review!
Jason Cael
NW Pest is hands down the best company regarding eliminating pests. They deliver world class service and have a very experienced team to assist in any pest issue. They are the only company I will use. Jason who does the mosquito spraying does a great job. Nick delivers excellent service. Paul is a pleasure to deal with and is always helpful. Adrian can handle any task. Ryan is always very helpful. Great team!
Provider response
Thanks for the awesome review!
Teresa Rice
I was using another pest control and they were awful . Had more problem with mice . So far so good with your company
Provider response
Thanks for the amazing review!
Craig Tashjian
James, the technician arrived at the requested time period. He was courteous and answered my questions. Whenever I have an issue they are quick to respond. I am pleased with NW Pest. They perform a needed service at a good value.
Provider response
Thanks for the awesome review!
michael oconnor
The tech was super knowledgeable, pleasant and identified places were the little buggers could get in. Replaced the bait where needed and to tell you the truth all the techs I have dealt with were great.
Provider response
Thanks for the awesome review!!
Paul Miquelon
Excellent service all the time
Provider response
Thanks for the 5 star review!
Richard Abbott
They are very efficient and service technicians are trained well. Any time I have called problem solved. Have them for years and wouldn't want anyone else .
Provider response
Thanks for the fantastic review!
Debra Packard
Accommodated date and time of appointment, arrived well within the window, asked about any additional concerns and went about setting the traps and spraying outside and suggested a mid- summer call if needed. All at NW were professional and very easy. Thank you.
Provider response
Thanks for the great review!
Craig Pierce
Tech came out on short notice and professionally took care of the issue.
Provider response
Thanks for the great review!
Judy Cohen
Always great service and pleasant technicians. Very responsive to all concerns.
Provider response
Thanks for the awesome review!
Jim Clark
Gentleman came. My son said I wasn’t home so the worker left and no work was done. The worker didn’t even spray the perimeter and the inside of the house wasn’t treated this service will have to be rescheduled. So I can’t give a review at this time. I have been with NW Pest for over 20 years but I haven’t had the inside of my house done in over two years although I pay for the plan in one lump sum a year so I get the discount. Have had no problems at all in the past
Provider response
Jim, sorry to hear about the situation. Please do not hesitate to call my office to get an additional tech on site with a better time window so we can get some interior treatment done. As always in between visits for our home care pest plan are free of charge!
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