Provider profile

NW Pest Control

4.8 stars from 143 customer reviews · 376A Cambridge St, Burlington, MA 01803

  • 4.8 out of 5 stars
  • 143 customer reviews
  • Burlington, Massachusetts
  • Open 6 days/week
4.8
Rating
143
Reviews
Yes
Claimed
Yes
Website

About this provider in Burlington

NW Pest Control is a family-operated business in the Boston area. We have been providing quality pest control services since 1975. We have licensed commercial pesticide applicators in several areas of the pest control industry by Massachusetts and New Hampshire, Department of Food and Agriculture Pesticide Bureau…

Rating breakdown from customer reviews

4.8

143 reviews

5
89
4
5
3
3
2
1
1
4

Customer reviews for NW Pest Control

RB

Rick Barry

17d ago

Good service, attention to detail, will come any time to address issues.

Provider response

Thanks for the great review!

BC

B C

20d ago

Very professional. From the initial phone call to Jill in the office with scheduling to Darren who did a great job taking care of the problem and educating me.

Provider response

Thanks for the amazing review!

CC

Christine Cronin-Tocci

23d ago

Gary did a great job of treating the kitchen for sugar ants and gave next steps recommendations. He was responsive to our request to treat the porch for ants.

Provider response

Thanks for the amazing review!

MS

Michael Sims

24d ago

Your rep inspected my bed to see if we have bed bugs. He was very thorough and professional..

Provider response

Thanks for the awesome review!

TM

Traute Marshall

24d ago

Expert, friendly and reliable service which we have relied on for many years

Provider response

Thanks for the 5 star review!

JC

Julie Canelos

24d ago

We have used NW Pest for several years now...Paul is the best! Always happy to help, and they make it very easy if we need to reschedule for whatever reason. Trustworthy and professional service. Highly recommend!

Provider response

Thanks for the 5 star review!

BM

Blind Man60

1mo ago

We had an issue with rodents eating the wires on our car, also we found some small insects inside the home. NW pest control (Chris) is Super friendly knowledgable & helped with all of our issues. We just had an issue with Bees, The Guys that came out to manage that issue were Great**** I highly recommend this company AnnMarie that works in the office is also Very helpful..

Provider response

Thank you for the awesome review! We appreciate your business!

CP

C P

1mo ago

Brandon has been professional and treated our home as though it was his.

Provider response

Thanks for the amazing review!!!

JA

june april

1mo ago

no ants and no spider in the house. Thank you.

Provider response

Hi June. Thanks for the review. Some of our treatments may need additional attention and sprays. That’s why we offer warranties for most of our services! Please call our office to book an additional appointment to get this spider situation handled. You can reach our office at 781-891-5313.

TR

Terry Rennick

1mo ago

The tech that was sent out, Andrew, was amazing. Not only did he do a wonderful job, but he took the time to explain to me what exactly he was doing, what type of rodents he was looking for and he also said he would be back to check on things soon.

Provider response

Thanks for the 5 star review!

KD

Kay Dolezal

1mo ago

This company has been responsive to any problems I have had from the beginning. I especially like that they take the time during the visits to answer my questions. Definitely five stars,

Provider response

Thanks for the amazing review!

LC

Lauren Cleckley

1mo ago

Overall the team is reliable and professional. My house is pest free. They offer both chemical and organic treatments which is helpful. A good company.

Provider response

Thanks for the amazing review!

PY

Patricia Yusah

1mo ago

Brian was so accommodating! He refurbished all my traps and even replaced the broken outdoor box! Very courteous and helpful. Thank you!

Provider response

Thanks for the amazing review!

JC

Jason Cael

1mo ago

NW Pest is hands down the best company regarding eliminating pests. They deliver world class service and have a very experienced team to assist in any pest issue. They are the only company I will use. Jason who does the mosquito spraying does a great job. Nick delivers excellent service. Paul is a pleasure to deal with and is always helpful. Adrian can handle any task. Ryan is always very helpful. Great team!

Provider response

Thanks for the awesome review!

TR

Teresa Rice

2mo ago

I was using another pest control and they were awful . Had more problem with mice . So far so good with your company

Provider response

Thanks for the amazing review!

CT

Craig Tashjian

2mo ago

James, the technician arrived at the requested time period. He was courteous and answered my questions. Whenever I have an issue they are quick to respond. I am pleased with NW Pest. They perform a needed service at a good value.

Provider response

Thanks for the awesome review!

MO

michael oconnor

2mo ago

The tech was super knowledgeable, pleasant and identified places were the little buggers could get in. Replaced the bait where needed and to tell you the truth all the techs I have dealt with were great.

Provider response

Thanks for the awesome review!!

PM

Paul Miquelon

2mo ago

Excellent service all the time

Provider response

Thanks for the 5 star review!

RA

Richard Abbott

2mo ago

They are very efficient and service technicians are trained well. Any time I have called problem solved. Have them for years and wouldn't want anyone else .

Provider response

Thanks for the fantastic review!

DP

Debra Packard

2mo ago

Accommodated date and time of appointment, arrived well within the window, asked about any additional concerns and went about setting the traps and spraying outside and suggested a mid- summer call if needed. All at NW were professional and very easy. Thank you.

Provider response

Thanks for the great review!

CP

Craig Pierce

2mo ago

Tech came out on short notice and professionally took care of the issue.

Provider response

Thanks for the great review!

JC

Judy Cohen

2mo ago

Always great service and pleasant technicians. Very responsive to all concerns.

Provider response

Thanks for the awesome review!

JC

Jim Clark

2mo ago

Gentleman came. My son said I wasn’t home so the worker left and no work was done. The worker didn’t even spray the perimeter and the inside of the house wasn’t treated this service will have to be rescheduled. So I can’t give a review at this time. I have been with NW Pest for over 20 years but I haven’t had the inside of my house done in over two years although I pay for the plan in one lump sum a year so I get the discount. Have had no problems at all in the past

Provider response

Jim, sorry to hear about the situation. Please do not hesitate to call my office to get an additional tech on site with a better time window so we can get some interior treatment done. As always in between visits for our home care pest plan are free of charge!

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.